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財務回報： ·?????????通過財務分析、數(shù)據(jù)趨勢及市場信息來預測需求，發(fā)現(xiàn)運營與財務問題，推廣有效舉措擴大財務回報。 ·?????????制定酒店年度運營預算，在預算審核過程中提供各種數(shù)據(jù)分析支持，幫助各部門領(lǐng)導節(jié)約成本、增加產(chǎn)能。 ·?????????對非經(jīng)常開支項目在分配資金之前先分析投資回報，并在項目結(jié)束時判斷是否達到預期收益目標。 ·?????????通過控制庫存（避免過多存貨）、信貸和收款、墊付款、定金和匯款等方式使現(xiàn)金流最大化。 ·?????????審查酒店各項服務定價，向總經(jīng)理推薦定價策略；參加銷售策略會議。 FINANCIAL RETURNS: ·?????????Use financial analysis, data trends and market information toanticipate needs, identify operating/financial issues, and recommend actions tomaximise financial return. ·?????????Create the annual operating budget for the property andprovide analytical support during budget reviews to identify cost saving andproductivity opportunities for department heads. ·?????????Analyse ROI for capital projects prior to committing fundsand, upon completion, determine if anticipated results were achieved. ·?????????Maximisecash flow performance of the hotel through controls on inventory (avoidexcessive supply), credit and collection, disbursements, deposits andremittances. ·?????????Review rates and recommend rate strategy to the GeneralManager; participate in sales strategy meetings. 員工團隊： ·?????????處理員工日常事務，計劃并分配工作，為每個員工設(shè)立工作績效目標。為員工提供教導、輔導并給予定期反饋，幫助解決各種員工矛盾，提升員工績效，并對員工表現(xiàn)優(yōu)異之處予以認可。 ·?????????為酒店財務和會計部門員工提供教育、培訓，并予以適當鼓勵，促使酒店達成收益目標。確保員工獲得完成工作職責所需的信息、市場數(shù)據(jù)以及各種工具與設(shè)備。指導酒店員工了解決策對盈利的影響。 ·?????????通過與主要部門領(lǐng)導進行日常溝通和協(xié)作促進團隊合作、提高服務質(zhì)量。 PEOPLE: ·?????????Manage day-to-day activities, plan and assign work, andestablish performance and development goals for team members. Providementoring, coaching and regular feedback to help manage conflict, improve teammember performance, and recognise good performance. ·?????????Educate,train and motivate finance and accounting teams to achieve hotel revenue goals.Ensure staff has the information, market data, tools and equipment tosuccessfully carry out job duties. Provide direction to hotel employees on howdecision-making impacts profits. ·?????????Promote teamwork and quality service through dailycommunication and coordination with key department heads. 賓客體驗： ·?????????迅速、友好地對賓客提出的要求予以回應。跟進問題解決情況，確保賓客滿意。 ·?????????通過確保酒店會計業(yè)務可有效支持其他部門，并通過靈活支付方式（如信用卡系統(tǒng)、客房收費）、庫存控制以及解決財務糾紛來為賓客提供良好的入住體驗。 GUESTEXPERIENCE: ·?????????Respondquickly to guest requests in a friendly manner. Follow up to ensure guestsatisfaction. ·?????????Ensure accounting practices, support the guest experiencethrough payment options (example: credit card systems, room charges), inventorycontrols and financial dispute resolution. 企業(yè)責任： ·?????????根據(jù)公司政策和操作流程執(zhí)行并維護可行的會計操作。 ·?????????開發(fā)并執(zhí)行財務控制流程和系統(tǒng)；維護記錄以供內(nèi)部和外部審計使用；確保在工作中遵守政府法規(guī)、合約協(xié)議。 ·?????????加入受本地認可的專業(yè)與行業(yè)組織 ·?????????管理酒店合同（如：供應商租約和/或服務協(xié)議）。 完成其它分配的任務?？赡苄枰獡沃蛋嘟?jīng)理。 RESPONSIBLEBUSINESS: ·?????????Implement and maintain acceptable accounting practices asrequired by company policy and procedures.