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【崗位職責(zé)】 1、負(fù)責(zé)公司的年度預(yù)算/審計(jì)工作，財(cái)務(wù)收支計(jì)劃、資金運(yùn)作。? 2、負(fù)責(zé)協(xié)調(diào)與稅務(wù)局，工商局，統(tǒng)計(jì)局等相關(guān)部門(mén)的工作，完成各項(xiàng)年檢工作。 3、全面管理公司（酒店、公寓、水會(huì)）會(huì)計(jì)記錄和財(cái)務(wù)報(bào)告以確認(rèn)符合公司,法規(guī)和財(cái)政要求及時(shí)間要求； 4、確認(rèn)資產(chǎn)負(fù)債表真實(shí)反映公司的資產(chǎn)和負(fù)債、 資產(chǎn)負(fù)債表必須定期審查及進(jìn)行所有賬戶的調(diào)節(jié)； 5、代表公司保持對(duì)資產(chǎn),負(fù)債,收入和支出的控制,并對(duì)公司的財(cái)務(wù)業(yè)績(jī)提供管理,領(lǐng)導(dǎo)和負(fù)責(zé)； 6、開(kāi)發(fā)財(cái)務(wù)會(huì)計(jì)和控制程序的最佳實(shí)踐、 財(cái)務(wù)報(bào)告和控制需持續(xù)審查和發(fā)展的領(lǐng)域,以達(dá)到影響和效率最大化、管理報(bào)告； 7、制定高質(zhì)量的，及時(shí)準(zhǔn)確的管理信息和績(jī)效衡量、報(bào)告應(yīng)發(fā)人深省及面向行動(dòng)、實(shí)施報(bào)告應(yīng)包含關(guān)鍵性能指標(biāo)的基準(zhǔn),定義和衡量指標(biāo),并采用平衡記分卡。 報(bào)告應(yīng)不僅反映酒店或公寓的歷史業(yè)績(jī),并應(yīng)反映外部及今后的內(nèi)容、確保公司報(bào)告及時(shí)和正確。確保所有公司報(bào)告與內(nèi)部一致的,尤其是HLBFS報(bào)告,管理報(bào)告,營(yíng)運(yùn)趨勢(shì)報(bào)告,逐步轉(zhuǎn)換報(bào)告,損益表,資產(chǎn)負(fù)債表和現(xiàn)金流報(bào)告與試算平衡表調(diào)節(jié)、 維持每月進(jìn)行這些調(diào)節(jié)的依據(jù)； 8、對(duì)日常運(yùn)營(yíng)費(fèi)用進(jìn)行監(jiān)控。 9、對(duì)部門(mén)人員進(jìn)行業(yè)務(wù)技能監(jiān)督培訓(xùn)考核，并培養(yǎng)有潛力員工。? 10、營(yíng)業(yè)支持為經(jīng)營(yíng)提供最高標(biāo)準(zhǔn)的財(cái)務(wù)和商業(yè)支持，為公司和團(tuán)隊(duì)提供關(guān)于財(cái)務(wù)和商業(yè)事項(xiàng)的支持，協(xié)助其他部門(mén)完成相關(guān)的工作及領(lǐng)導(dǎo)交辦的任務(wù)。? 【崗位要求】 1、 本科及以上學(xué)歷。有五星酒店、公寓行業(yè)5年以上同崗位管理經(jīng)驗(yàn)。 2、 財(cái)務(wù)管理能力較強(qiáng)，對(duì)于會(huì)計(jì)帳務(wù)處理，稅收方面分析判斷能力較強(qiáng)。? 3、 良好的溝通能力和團(tuán)隊(duì)合作精神。

【崗位職責(zé)】 1、 在每個(gè)主要控制領(lǐng)域下有一個(gè)對(duì)總體目標(biāo)的簡(jiǎn)要說(shuō)明，接下來(lái)是更加詳細(xì)的關(guān)于角色和責(zé)任的說(shuō)明； 2、財(cái)務(wù)會(huì)計(jì)和控制； 3、在健康的控制環(huán)境中實(shí)踐最佳的財(cái)務(wù)會(huì)計(jì)流程； 4、全面管理酒店會(huì)計(jì)記錄和財(cái)務(wù)報(bào)告以確認(rèn)符合公司,業(yè)主,法規(guī)和財(cái)政要求及時(shí)間要求； 5、如適用上述必須包括酒店國(guó)際的分公司或子公司的賬務(wù)； 6、確認(rèn)資產(chǎn)負(fù)債表真實(shí)反映酒店的資產(chǎn)和負(fù)債、 資產(chǎn)負(fù)債表必須定期審查及進(jìn)行所有賬戶的調(diào)節(jié)； 7、確認(rèn)遵循酒店全球的管理協(xié)議,以及所有業(yè)主/租賃協(xié)議； 8、維護(hù)一個(gè)內(nèi)部控制的重點(diǎn)系統(tǒng),這將提供一個(gè)有效的及的對(duì)酒店資產(chǎn),負(fù)債,收入和成本的全面控制、 確保遵循公司政策； 9、代表經(jīng)營(yíng)者和業(yè)主,保持對(duì)酒店資產(chǎn),負(fù)債,收入和支出的控制,并對(duì)酒店的財(cái)務(wù)業(yè)績(jī)提供管理,領(lǐng)導(dǎo)和負(fù)責(zé)； 10、確保遵循法律和稅收政策并保持足夠的保險(xiǎn)保障、管理養(yǎng)老金計(jì)劃,在適用情況下確保有足夠的會(huì)計(jì),精算和法律控制； 11、確保為進(jìn)口,貨幣轉(zhuǎn)移和酒店?duì)I運(yùn)(酒吧,俱樂(lè)部,娛樂(lè)場(chǎng)所等)業(yè)務(wù)獲得有效的許可證和執(zhí)照、 負(fù)責(zé)保管和更新所有會(huì)影響酒店的財(cái)務(wù)狀況的契約和合同； 12、與內(nèi)部和外部審計(jì)聯(lián)絡(luò)合作、 確保有效的酒店審計(jì)程序已到位,并在必要時(shí)及時(shí)糾正、 特別強(qiáng)調(diào)確保所有的營(yíng)業(yè)收入被記錄、使用月度控制檢查單， 必要時(shí)進(jìn)行階段性自我審計(jì)； 13、開(kāi)發(fā)財(cái)務(wù)會(huì)計(jì)和控制程序的最佳實(shí)踐、 財(cái)務(wù)報(bào)告和控制需持續(xù)審查和發(fā)展的領(lǐng)域,以達(dá)到影響和效率最大化、管理報(bào)告； 14、專(zhuān)注,創(chuàng)新和平衡報(bào)告以激勵(lì)管理行動(dòng)； 15、制定高質(zhì)量的，及時(shí)準(zhǔn)確的管理信息和績(jī)效衡量、報(bào)告應(yīng)發(fā)人深省及面向行動(dòng)、實(shí)施報(bào)告應(yīng)包含關(guān)鍵性能指標(biāo)的基準(zhǔn),定義和衡量指標(biāo),并采用平衡記分卡。 報(bào)告應(yīng)不僅反映酒店的歷史業(yè)績(jī),并應(yīng)反映外部及今后的內(nèi)容、確保公司報(bào)告及時(shí)和正確。確保所有公司報(bào)告與內(nèi)部一致的,尤其是HLBFS報(bào)告,管理報(bào)告,營(yíng)運(yùn)趨勢(shì)報(bào)告,逐步轉(zhuǎn)換報(bào)告,損益表,資產(chǎn)負(fù)債表和現(xiàn)金流報(bào)告與試算平衡表調(diào)節(jié)、 維持每月進(jìn)行這些調(diào)節(jié)的依據(jù)； 16、營(yíng)業(yè)支持為經(jīng)營(yíng)提供最高標(biāo)準(zhǔn)的財(cái)務(wù)和商業(yè)支持，為酒店總經(jīng)理和團(tuán)隊(duì)提供關(guān)于財(cái)務(wù)和商業(yè)事項(xiàng)的支持 【崗位要求】 1、本科以上或同等學(xué)歷 2、至少5年相關(guān)崗位經(jīng)驗(yàn)

1.負(fù)責(zé)景區(qū)或總部層面資金預(yù)算、會(huì)計(jì)核算、財(cái)務(wù)分析、稅務(wù)籌劃、資產(chǎn)管理等財(cái)務(wù)日常管理工作 2.配合上級(jí)參與集團(tuán)財(cái)務(wù)管理體系的建設(shè)與組織實(shí)施。 3.上級(jí)領(lǐng)導(dǎo)安排的其他重點(diǎn)工作。 任職要求： 1.大專(zhuān)及以上學(xué)歷，年齡在35-45歲之間。 2.定居在張家口或周邊城市。 3.具備旅游景區(qū)、酒店餐飲、商業(yè)或地產(chǎn)等行業(yè)經(jīng)驗(yàn)。 4.中級(jí)會(huì)計(jì)師及以上職稱或?qū)I(yè)資質(zhì)。

財(cái)務(wù)回報(bào)： ·?????????通過(guò)財(cái)務(wù)分析、數(shù)據(jù)趨勢(shì)及市場(chǎng)信息來(lái)預(yù)測(cè)需求，發(fā)現(xiàn)運(yùn)營(yíng)與財(cái)務(wù)問(wèn)題，推廣有效舉措擴(kuò)大財(cái)務(wù)回報(bào)。 ·?????????制定酒店年度運(yùn)營(yíng)預(yù)算，在預(yù)算審核過(guò)程中提供各種數(shù)據(jù)分析支持，幫助各部門(mén)領(lǐng)導(dǎo)節(jié)約成本、增加產(chǎn)能。 ·?????????對(duì)非經(jīng)常開(kāi)支項(xiàng)目在分配資金之前先分析投資回報(bào)，并在項(xiàng)目結(jié)束時(shí)判斷是否達(dá)到預(yù)期收益目標(biāo)。 ·?????????通過(guò)控制庫(kù)存（避免過(guò)多存貨）、信貸和收款、墊付款、定金和匯款等方式使現(xiàn)金流最大化。 ·?????????審查酒店各項(xiàng)服務(wù)定價(jià)，向總經(jīng)理推薦定價(jià)策略；參加銷(xiāo)售策略會(huì)議。 FINANCIAL RETURNS: ·?????????Use financial analysis, data trends and market information toanticipate needs, identify operating/financial issues, and recommend actions tomaximise financial return. ·?????????Create the annual operating budget for the property andprovide analytical support during budget reviews to identify cost saving andproductivity opportunities for department heads. ·?????????Analyse ROI for capital projects prior to committing fundsand, upon completion, determine if anticipated results were achieved. ·?????????Maximisecash flow performance of the hotel through controls on inventory (avoidexcessive supply), credit and collection, disbursements, deposits andremittances. ·?????????Review rates and recommend rate strategy to the GeneralManager; participate in sales strategy meetings. 員工團(tuán)隊(duì)： ·?????????處理員工日常事務(wù)，計(jì)劃并分配工作，為每個(gè)員工設(shè)立工作績(jī)效目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋，幫助解決各種員工矛盾，提升員工績(jī)效，并對(duì)員工表現(xiàn)優(yōu)異之處予以認(rèn)可。 ·?????????為酒店財(cái)務(wù)和會(huì)計(jì)部門(mén)員工提供教育、培訓(xùn)，并予以適當(dāng)鼓勵(lì)，促使酒店達(dá)成收益目標(biāo)。確保員工獲得完成工作職責(zé)所需的信息、市場(chǎng)數(shù)據(jù)以及各種工具與設(shè)備。指導(dǎo)酒店員工了解決策對(duì)盈利的影響。 ·?????????通過(guò)與主要部門(mén)領(lǐng)導(dǎo)進(jìn)行日常溝通和協(xié)作促進(jìn)團(tuán)隊(duì)合作、提高服務(wù)質(zhì)量。 PEOPLE: ·?????????Manage day-to-day activities, plan and assign work, andestablish performance and development goals for team members. Providementoring, coaching and regular feedback to help manage conflict, improve teammember performance, and recognise good performance. ·?????????Educate,train and motivate finance and accounting teams to achieve hotel revenue goals.Ensure staff has the information, market data, tools and equipment tosuccessfully carry out job duties. Provide direction to hotel employees on howdecision-making impacts profits. ·?????????Promote teamwork and quality service through dailycommunication and coordination with key department heads. 賓客體驗(yàn)： ·?????????迅速、友好地對(duì)賓客提出的要求予以回應(yīng)。跟進(jìn)問(wèn)題解決情況，確保賓客滿意。 ·?????????通過(guò)確保酒店會(huì)計(jì)業(yè)務(wù)可有效支持其他部門(mén)，并通過(guò)靈活支付方式（如信用卡系統(tǒng)、客房收費(fèi)）、庫(kù)存控制以及解決財(cái)務(wù)糾紛來(lái)為賓客提供良好的入住體驗(yàn)。 GUESTEXPERIENCE: ·?????????Respondquickly to guest requests in a friendly manner. Follow up to ensure guestsatisfaction. ·?????????Ensure accounting practices, support the guest experiencethrough payment options (example: credit card systems, room charges), inventorycontrols and financial dispute resolution. 企業(yè)責(zé)任： ·?????????根據(jù)公司政策和操作流程執(zhí)行并維護(hù)可行的會(huì)計(jì)操作。 ·?????????開(kāi)發(fā)并執(zhí)行財(cái)務(wù)控制流程和系統(tǒng)；維護(hù)記錄以供內(nèi)部和外部審計(jì)使用；確保在工作中遵守政府法規(guī)、合約協(xié)議。 ·?????????加入受本地認(rèn)可的專(zhuān)業(yè)與行業(yè)組織 ·?????????管理酒店合同（如：供應(yīng)商租約和/或服務(wù)協(xié)議）。 完成其它分配的任務(wù)。可能需要擔(dān)任值班經(jīng)理。 RESPONSIBLEBUSINESS: ·?????????Implement and maintain acceptable accounting practices asrequired by company policy and procedures.

崗位職責(zé)： 1. 負(fù)責(zé)酒管中心品牌，銷(xiāo)售，運(yùn)營(yíng)等全部工作內(nèi)容，達(dá)成酒店項(xiàng)目戰(zhàn)略目標(biāo)。 2. 制定公司的戰(zhàn)略規(guī)劃和長(zhǎng)期發(fā)展計(jì)劃，確定公司業(yè)務(wù)發(fā)展方向和目標(biāo)，并制定具體的實(shí)施方案。 3. 組織公司的日常管理工作，包括人員管理、財(cái)務(wù)管理、市場(chǎng)營(yíng)銷(xiāo)、客戶服務(wù)等方面的工作。 4. 指導(dǎo)和協(xié)調(diào)各部門(mén)的工作，確保公司各項(xiàng)業(yè)務(wù)的有序進(jìn)行。 5. 負(fù)責(zé)公司業(yè)務(wù)培訓(xùn)和管理員工，并對(duì)員工績(jī)效進(jìn)行考核和評(píng)估。 6. 與客戶、供應(yīng)商和合作伙伴建立良好的合作關(guān)系，增強(qiáng)公司的市場(chǎng)競(jìng)爭(zhēng)力。 7. 對(duì)酒店行業(yè)的市場(chǎng)動(dòng)態(tài)和競(jìng)爭(zhēng)情況進(jìn)行分析和研究，及時(shí)調(diào)整公司業(yè)務(wù)模式和經(jīng)營(yíng)策略，確保公司持續(xù)健康發(fā)展。 8. 處理公司日常的法律事務(wù)和合同事宜，確保公司的業(yè)務(wù)合法合規(guī)。 9. 參與公司的各項(xiàng)業(yè)務(wù)決策，對(duì)公司經(jīng)營(yíng)管理提出建設(shè)性意見(jiàn)和建議。 10. 對(duì)公司的經(jīng)營(yíng)狀況進(jìn)行監(jiān)督和評(píng)估，及時(shí)發(fā)現(xiàn)和解決問(wèn)題，確保公司經(jīng)營(yíng)管理的有效性和高效性。 任職要求： 1、本科以上學(xué)歷，5年以上酒店管理工作經(jīng)驗(yàn)，連鎖、高檔或星級(jí)酒店同崗位工作經(jīng)驗(yàn)優(yōu)先。 2、熟悉酒店全面運(yùn)作經(jīng)營(yíng)，具備出色的溝通協(xié)調(diào)以及組織營(yíng)運(yùn)能力。 3、具有敏銳的商業(yè)觸覺(jué)，善于制定酒店整體經(jīng)營(yíng)策略和營(yíng)銷(xiāo)方案。 4、善于把握酒店服務(wù)品質(zhì)，控制并不斷提高服務(wù)質(zhì)量，從而提升客人滿意度和市場(chǎng)占有率。 5、具備良好的敬業(yè)精神和職業(yè)道德操守，有強(qiáng)烈的責(zé)任心以及事業(yè)心。 福利待遇:五險(xiǎn)一金，績(jī)效，獎(jiǎng)金，節(jié)日福利，集團(tuán)發(fā)展平臺(tái) 注： 本崗位總部在大連，需定期出差沈陽(yáng)、上海 集團(tuán)發(fā)展平臺(tái)。

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【崗位職責(zé)】 1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動(dòng)率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對(duì)核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績(jī)效管理與考核體系。 【崗位要求】 1、大專(zhuān)以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國(guó)家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 3、擁有良好個(gè)性與魅力，培訓(xùn)技能嫻熟。 4、具備英語(yǔ)聽(tīng)說(shuō)讀寫(xiě)能力。 5、管理類(lèi)專(zhuān)業(yè)，接受過(guò)系統(tǒng)的人力資源管理理論培訓(xùn)。

【崗位職責(zé)】? 一、會(huì)議運(yùn)營(yíng)服務(wù) 1.制定并執(zhí)行全面的會(huì)議服務(wù)規(guī)劃，負(fù)責(zé)各類(lèi)會(huì)議的場(chǎng)景營(yíng)造、流程設(shè)計(jì)以及團(tuán)隊(duì)分工。為各類(lèi)會(huì)議及活動(dòng)提供高水準(zhǔn)服務(wù)。? 2.根據(jù)市場(chǎng)趨勢(shì)、客戶需求以及行業(yè)動(dòng)態(tài)，調(diào)整并優(yōu)化場(chǎng)館服務(wù)內(nèi)容和標(biāo)準(zhǔn)。 3.負(fù)責(zé)主會(huì)場(chǎng)、宴會(huì)廳，及各會(huì)議室等各類(lèi)功能區(qū)的日常運(yùn)營(yíng)管理及維護(hù)保養(yǎng)；組織協(xié)調(diào)各類(lèi)活動(dòng)場(chǎng)地布置、設(shè)備配置和技術(shù)支持。? ?二、餐飲管理 1.制定并執(zhí)行全面的餐飲服務(wù)規(guī)劃，負(fù)責(zé)各類(lèi)餐飲活動(dòng)的場(chǎng)景營(yíng)造、流程設(shè)計(jì)以及團(tuán)隊(duì)分工。為各類(lèi)餐飲及活動(dòng)提供高水準(zhǔn)服務(wù)。 2.主導(dǎo)餐飲菜單設(shè)計(jì)優(yōu)化、食材采購(gòu)策略制定與成本控制，對(duì)出品流程進(jìn)行持續(xù)改進(jìn)，以高標(biāo)準(zhǔn)保障食品質(zhì)量和口味。 3.監(jiān)督廚房團(tuán)隊(duì)運(yùn)作，確保嚴(yán)格遵守食品安全法規(guī)及衛(wèi)生標(biāo)準(zhǔn)，定期組織內(nèi)部培訓(xùn)和檢查，提升食品安全管理水平。 4.全面負(fù)責(zé)餐飲服務(wù)質(zhì)量監(jiān)控，包括但不限于服務(wù)員的服務(wù)態(tài)度、技能和服務(wù)效率，不斷提升客戶滿意度。 5.構(gòu)建并監(jiān)督執(zhí)行系統(tǒng)化的部門(mén)目標(biāo)管理體系，確保各項(xiàng)運(yùn)營(yíng)指標(biāo)達(dá)成，并符合商務(wù)營(yíng)運(yùn)的標(biāo)準(zhǔn)和服務(wù)業(yè)法規(guī)要求。? ?三、物業(yè)管理 1.負(fù)責(zé)物業(yè)管理所需物資采購(gòu)，確保資源合理使用，有效控制成本。 2.制定合理的物業(yè)服務(wù)收費(fèi)標(biāo)準(zhǔn)，規(guī)范收費(fèi)行為，并審核費(fèi)用預(yù)算和支出情況。 3.對(duì)各項(xiàng)費(fèi)用支出進(jìn)行核準(zhǔn)，監(jiān)督費(fèi)用預(yù)算執(zhí)行情況，確保財(cái)務(wù)合規(guī)。? ?【任職要求】 1.本科及以上學(xué)歷，酒店管理、餐飲管理、物業(yè)管理、商業(yè)運(yùn)營(yíng)管理等相關(guān)專(zhuān)業(yè)。 2.至少8年以上大型會(huì)議中心、高星級(jí)酒店服務(wù)運(yùn)營(yíng)崗位正職管理工作經(jīng)驗(yàn)，具有獨(dú)立承接大型國(guó)際會(huì)議或3000人以上大型活動(dòng)的成功案例。 3.熟悉國(guó)內(nèi)外餐飲業(yè)、會(huì)展業(yè)發(fā)展趨勢(shì)、運(yùn)營(yíng)管理理論，以及法律法規(guī)、行業(yè)規(guī)范等，掌握財(cái)務(wù)管理、市場(chǎng)營(yíng)銷(xiāo)、人力資源管理等通識(shí)的基本原理。 4.具備良好的跨文化溝通技巧，能夠在國(guó)際化環(huán)境中與多方合作伙伴保持順暢溝通。 5.在緊急情況下能迅速作出正確決策，并妥善處理復(fù)雜問(wèn)題。 6.熟練使用辦公軟件、信息化操作系統(tǒng)。

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛(ài)酒店行業(yè)，性格開(kāi)朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門(mén)店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門(mén)服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開(kāi)發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛(ài)酒店行業(yè)，性格開(kāi)朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門(mén)店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門(mén)服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開(kāi)發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【崗位職責(zé)】 1、全面負(fù)責(zé)婚宴中心的日常運(yùn)營(yíng)管理工作，制定并執(zhí)行年度經(jīng)營(yíng)計(jì)劃，確保業(yè)績(jī)目標(biāo)的達(dá)成； 2、統(tǒng)籌婚宴中心的銷(xiāo)售策略與市場(chǎng)推廣，開(kāi)發(fā)并維護(hù)客戶資源，提升品牌影響力； 3、優(yōu)化婚宴服務(wù)流程，監(jiān)督服務(wù)質(zhì)量，確?？蛻魸M意度及口碑傳播； 4、負(fù)責(zé)團(tuán)隊(duì)建設(shè)與管理，包括人員招聘、培訓(xùn)、考核及激勵(lì)，打造高效專(zhuān)業(yè)的服務(wù)團(tuán)隊(duì)； 5、控制運(yùn)營(yíng)成本，合理調(diào)配資源，提升婚宴中心的盈利能力和運(yùn)營(yíng)效率； 6、協(xié)調(diào)與酒店其他部門(mén)的合作，確保婚宴活動(dòng)順利執(zhí)行； 7、及時(shí)處理客戶投訴及突發(fā)事件，維護(hù)公司形象與利益。 【崗位要求】 1、具備婚宴行業(yè)或高端餐飲服務(wù)行業(yè)管理經(jīng)驗(yàn)，武漢地區(qū)頭部婚宴品牌從業(yè)者優(yōu)先； 2、熟悉婚宴市場(chǎng)動(dòng)態(tài)及客戶需求，具備敏銳的市場(chǎng)洞察力和營(yíng)銷(xiāo)策劃能力； 3、出色的團(tuán)隊(duì)管理能力，能夠帶領(lǐng)團(tuán)隊(duì)完成業(yè)績(jī)目標(biāo)； 4、具備較強(qiáng)的溝通協(xié)調(diào)能力及突發(fā)事件處理能力； 5、對(duì)服務(wù)品質(zhì)有高標(biāo)準(zhǔn)要求，注重細(xì)節(jié)與客戶體驗(yàn)； 6、能承受高強(qiáng)度工作壓力，適應(yīng)靈活的工作時(shí)間安排； 7、武漢格蕾摩爾婚宴中心/格樂(lè)利雅婚禮藝術(shù)中心/G藝術(shù)中心(國(guó)博)/郁錦香國(guó)際宴會(huì)中心/葳斯迪宴會(huì)藝術(shù)中心(漢陽(yáng))/東湖花園里戶外婚禮中心/御鑒禮宴湖光里/璽合婚禮宴會(huì)中心/ 麗華園宴會(huì)藝術(shù)中心等精英優(yōu)先。

【崗位職責(zé)】 1、負(fù)責(zé)酒店餐飲部、前廳部、客房部的日常經(jīng)營(yíng)管理工作，對(duì)各項(xiàng)經(jīng)營(yíng)管理指標(biāo)負(fù)責(zé)。 2、針對(duì)所負(fù)責(zé)的部門(mén)，提出運(yùn)營(yíng)思路，制定短期和長(zhǎng)期計(jì)劃，以滿足業(yè)務(wù)需求并實(shí)現(xiàn)利潤(rùn)最大化。 3、協(xié)助建立健全分管部門(mén)內(nèi)部的管理系統(tǒng)、運(yùn)行機(jī)制及各項(xiàng)規(guī)章制度。 4、負(fù)責(zé)檢查、督促分管部門(mén)經(jīng)理的工作，協(xié)調(diào)分管部門(mén)與酒店其他部門(mén)之間的工作；對(duì)發(fā)現(xiàn)的問(wèn)題及時(shí)處理，重大問(wèn)題及時(shí)向總經(jīng)理匯報(bào)，并提供解決問(wèn)題的方案。 5、以專(zhuān)業(yè)的方式與客人互動(dòng)，關(guān)注客人的需求，滿足并超越客人的期望，不斷提高賓客滿意度。 6、確保整個(gè)運(yùn)營(yíng)部門(mén)的成本得到有效控制，定期分析結(jié)果并采取適當(dāng)?shù)拇胧?7、關(guān)注員工發(fā)展，確保分管部門(mén)員工接受規(guī)范的培訓(xùn)，能夠合理的安排部門(mén)人力。 【崗位要求】 1 大專(zhuān)以上學(xué)歷，英文熟練。 2 從事酒店工作15 年以上，餐飲部門(mén)工作背景，具備籌建、開(kāi)業(yè)經(jīng)驗(yàn)者優(yōu)先。 3 熟悉酒店各營(yíng)業(yè)部門(mén)的服務(wù)及管理流程，善于成本控制。 4 具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)。 5 具有創(chuàng)新意識(shí)，愿意接受挑戰(zhàn)。

職責(zé)描述： 1、全面負(fù)責(zé)酒店日常運(yùn)營(yíng)管理工作； 2、負(fù)責(zé)酒店員工管理，貫徹公司的企業(yè)文化和管理制度，營(yíng)造良好的工作氛圍； 3、妥善處理酒店內(nèi)突發(fā)事件。 任職要求： 1、熱愛(ài)酒店行業(yè)，性格開(kāi)朗，沉穩(wěn)干練，對(duì)服務(wù)及品質(zhì)有高要求； 2、具備中高端連鎖酒店門(mén)店籌備及全面運(yùn)營(yíng)管理經(jīng)驗(yàn)，熟悉酒店各部門(mén)服務(wù)及管理流程； 3、具備敏銳的市場(chǎng)感知及客戶開(kāi)發(fā)能力； 4、可接受區(qū)域內(nèi)調(diào)派。

崗位職責(zé) 全面負(fù)責(zé)公司婚宴、壽宴及高端社餐的市場(chǎng)營(yíng)銷(xiāo)工作，制定并執(zhí)行年度、季度及月度營(yíng)銷(xiāo)計(jì)劃，達(dá)成業(yè)績(jī)目標(biāo)； 深入分析市場(chǎng)趨勢(shì)與客戶需求，精準(zhǔn)定位目標(biāo)客戶群體，策劃并落地具有創(chuàng)意與吸引力的主題營(yíng)銷(xiāo)活動(dòng)，提升品牌知名度與市場(chǎng)占有率。 維護(hù)并拓展客戶資源，建立長(zhǎng)期穩(wěn)定的客戶合作關(guān)系，提供個(gè)性化服務(wù)方案，提升客戶滿意度與忠誠(chéng)度，促進(jìn)客戶二次消費(fèi)及口碑傳播。 管理并帶領(lǐng)營(yíng)銷(xiāo)團(tuán)隊(duì)，制定團(tuán)隊(duì)目標(biāo)與績(jī)效考核標(biāo)準(zhǔn)，組織專(zhuān)業(yè)培訓(xùn)與經(jīng)驗(yàn)分享，提升團(tuán)隊(duì)整體業(yè)務(wù)能力與執(zhí)行力。 與餐飲、策劃、設(shè)計(jì)等部門(mén)緊密協(xié)作，確保營(yíng)銷(xiāo)活動(dòng)與產(chǎn)品服務(wù)無(wú)縫銜接，為客戶打造高品質(zhì)宴會(huì)體驗(yàn)。 定期進(jìn)行市場(chǎng)調(diào)研與競(jìng)品分析，收集行業(yè)動(dòng)態(tài)與客戶反饋，及時(shí)調(diào)整營(yíng)銷(xiāo)策略，保持市場(chǎng)競(jìng)爭(zhēng)力。 任職要求 具有 3 年以上餐飲行業(yè)營(yíng)銷(xiāo)工作經(jīng)驗(yàn)，2 年以上婚宴、壽宴或高端餐飲營(yíng)銷(xiāo)管理經(jīng)驗(yàn)，熟悉宴會(huì)市場(chǎng)運(yùn)營(yíng)模式與客戶需求。 良好的商務(wù)談判與溝通能力，能夠與客戶、合作伙伴及內(nèi)部團(tuán)隊(duì)進(jìn)行高效溝通與協(xié)作。 具備良好的行業(yè)資源與客戶人脈者優(yōu)先。

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

工作職責(zé)： 1、根據(jù)公司戰(zhàn)略及經(jīng)營(yíng)預(yù)算目標(biāo)的要求，達(dá)成酒店管理公司及下屬單體酒店各項(xiàng)經(jīng)營(yíng)管理指標(biāo)； 2、負(fù)責(zé)酒管公司及下屬各單體酒店的日常運(yùn)營(yíng)管理，包括市場(chǎng)營(yíng)銷(xiāo)推廣策略的制定及推行、酒店綜合管理體系、業(yè)務(wù)流程及運(yùn)營(yíng)標(biāo)準(zhǔn)的建立； 3、對(duì)于酒店集團(tuán)的發(fā)展和營(yíng)業(yè)額的提高提出可行性操作的建議，以最大可能提高酒店盈利 4、研究并掌握市場(chǎng)發(fā)展的趨勢(shì)和情況，制定市場(chǎng)拓展計(jì)劃，及時(shí)更新價(jià)格體系，明確階段性工作重點(diǎn)，并組織實(shí)施； 5、根據(jù)酒店發(fā)展戰(zhàn)略，建立和完善人力資源體系，包括但不限于建立健全人才引進(jìn)、培養(yǎng)、績(jī)效考核及評(píng)估體系。 任職資格： 1、10年以上酒店行業(yè)工作經(jīng)驗(yàn)；8年以上星級(jí)酒店管理實(shí)踐經(jīng)驗(yàn)，曾在星級(jí)酒店集團(tuán)擔(dān)任同等崗位的負(fù)責(zé)人優(yōu)先考慮； 2、熟悉酒店行業(yè)標(biāo)準(zhǔn)和規(guī)范、運(yùn)營(yíng)管理流程，熟悉酒店運(yùn)營(yíng)發(fā)展趨勢(shì)、運(yùn)營(yíng)管理模式和工作流程； 3、對(duì)市場(chǎng)有敏銳的洞察力，具有先進(jìn)的現(xiàn)代酒店管理理念； 4、具有較強(qiáng)的決策、控制、領(lǐng)導(dǎo)能力；

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

崗位職責(zé)： 1. 酒店相關(guān)業(yè)務(wù)拓展：負(fù)責(zé)所在城市酒店相關(guān)業(yè)務(wù)的市場(chǎng)開(kāi)發(fā)，制定區(qū)域業(yè)務(wù)拓展策略，完成年度營(yíng)收及利潤(rùn)目標(biāo)； 挖掘企業(yè)客戶需求，提供不同酒店項(xiàng)目制人才供應(yīng)等解決方案； 開(kāi)拓并維護(hù)客戶資源（如行業(yè)協(xié)會(huì)、政府機(jī)構(gòu)等），建立長(zhǎng)期合作關(guān)系。 2. 合伙人招募與管理： 主導(dǎo)城市級(jí)合伙人（代理商、渠道商、個(gè)體服務(wù)商等）的招募、篩選及簽約，搭建本地化合作網(wǎng)絡(luò)； 制定合伙人培訓(xùn)計(jì)劃，提供業(yè)務(wù)支持（如政策解讀、合同模板、風(fēng)險(xiǎn)管控等），提升合伙人業(yè)務(wù)能力； 定期評(píng)估合伙人績(jī)效，優(yōu)化合作機(jī)制，解決合作中的糾紛與問(wèn)題。 3. 項(xiàng)目全流程管理： 統(tǒng)籌酒店相關(guān)項(xiàng)目的落地執(zhí)行，包括需求對(duì)接、人員招募、合同簽訂、薪酬結(jié)算及風(fēng)險(xiǎn)合規(guī)管控； 協(xié)調(diào)內(nèi)部團(tuán)隊(duì)（運(yùn)營(yíng)、法務(wù)、財(cái)務(wù)）與外部合作伙伴，確保項(xiàng)目按時(shí)交付并滿足客戶要求； 監(jiān)控項(xiàng)目成本、利潤(rùn)及回款進(jìn)度，定期輸出經(jīng)營(yíng)分析報(bào)告，提出優(yōu)化建議。 4. 城市業(yè)務(wù)運(yùn)營(yíng)與團(tuán)隊(duì)建設(shè)： 搭建并管理城市業(yè)務(wù)團(tuán)隊(duì)（銷(xiāo)售、運(yùn)營(yíng)、客服等），制定績(jī)效考核標(biāo)準(zhǔn)，推動(dòng)團(tuán)隊(duì)目標(biāo)達(dá)成； 根據(jù)當(dāng)?shù)厥袌?chǎng)特點(diǎn)，設(shè)計(jì)差異化競(jìng)爭(zhēng)策略（如定價(jià)、服務(wù)包、促銷(xiāo)活動(dòng)等），提升市場(chǎng)份額。 5. 行業(yè)政策與風(fēng)險(xiǎn)把控： 跟蹤勞動(dòng)法規(guī)、社保政策及行業(yè)動(dòng)態(tài)，規(guī)避業(yè)務(wù)的法律風(fēng)險(xiǎn)； 處理客戶投訴及糾紛，維護(hù)公司品牌形象。 任職要求： 1.基本條件： 大專(zhuān)及以上學(xué)歷，5年以上人力資源服務(wù)、酒店等行業(yè)經(jīng)驗(yàn)優(yōu)先，3年以上團(tuán)隊(duì)管理經(jīng)驗(yàn)； 2.熟悉業(yè)務(wù)流程（招聘、合同、薪酬、社保等），具備豐富的企業(yè)客戶資源或本地化渠道資源。 3. 加分項(xiàng)： 有餐飲、保潔、客房等酒店行業(yè)大客戶服務(wù)經(jīng)驗(yàn)者優(yōu)先； 熟悉勞動(dòng)合同法等相關(guān)法律法規(guī)； 具備基礎(chǔ)財(cái)務(wù)知識(shí)，能獨(dú)立核算項(xiàng)目盈虧。