亚洲欧美自偷自拍视频图片,伊人久久精品亚洲午夜,亚洲精品一区二区三区四区高清,荫蒂添的好舒服视频 ,最近免费中文字幕大全免费版视频

工作職責(zé)： 1、根據(jù)公司戰(zhàn)略及經(jīng)營(yíng)預(yù)算目標(biāo)的要求，達(dá)成酒店管理公司及下屬單體酒店各項(xiàng)經(jīng)營(yíng)管理指標(biāo)； 2、負(fù)責(zé)酒管公司及下屬各單體酒店的日常運(yùn)營(yíng)管理，包括市場(chǎng)營(yíng)銷推廣策略的制定及推行、酒店綜合管理體系、業(yè)務(wù)流程及運(yùn)營(yíng)標(biāo)準(zhǔn)的建立； 3、對(duì)于酒店集團(tuán)的發(fā)展和營(yíng)業(yè)額的提高提出可行性操作的建議，以最大可能提高酒店盈利 4、研究并掌握市場(chǎng)發(fā)展的趨勢(shì)和情況，制定市場(chǎng)拓展計(jì)劃，及時(shí)更新價(jià)格體系，明確階段性工作重點(diǎn)，并組織實(shí)施； 5、根據(jù)酒店發(fā)展戰(zhàn)略，建立和完善人力資源體系，包括但不限于建立健全人才引進(jìn)、培養(yǎng)、績(jī)效考核及評(píng)估體系。 任職資格： 1、10年以上酒店行業(yè)工作經(jīng)驗(yàn)；8年以上星級(jí)酒店管理實(shí)踐經(jīng)驗(yàn)，曾在星級(jí)酒店集團(tuán)擔(dān)任同等崗位的負(fù)責(zé)人優(yōu)先考慮； 2、熟悉酒店行業(yè)標(biāo)準(zhǔn)和規(guī)范、運(yùn)營(yíng)管理流程，熟悉酒店運(yùn)營(yíng)發(fā)展趨勢(shì)、運(yùn)營(yíng)管理模式和工作流程； 3、對(duì)市場(chǎng)有敏銳的洞察力，具有先進(jìn)的現(xiàn)代酒店管理理念； 4、具有較強(qiáng)的決策、控制、領(lǐng)導(dǎo)能力；

Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, and Health & Leisure Department. Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/team member training. Ensures highest levels of customer satisfaction.負(fù)責(zé)監(jiān)督和指導(dǎo)酒店的運(yùn)營(yíng)部門(mén)，包括前廳部、餐飲部、廚房、客房部、工程部、安保部和健身及休閑中心。確保這些部門(mén)在以下幾個(gè)方面的正常運(yùn)營(yíng)：收入和利潤(rùn)的最大化，運(yùn)營(yíng)成本最小化，實(shí)施和監(jiān)督服務(wù)標(biāo)準(zhǔn)/團(tuán)隊(duì)成員的培訓(xùn)。確保顧客滿意度維持在最高水平。 To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues: in particular, the GM, CD, DOF and DHR.通過(guò)和管理層建立良好的工作關(guān)系來(lái)支持酒店的管理戰(zhàn)略，尤其是和總經(jīng)理，商務(wù)發(fā)展總監(jiān)，財(cái)務(wù)總監(jiān)和人力資源總監(jiān)。 Fully contribute to the design of the hotel's business strategy.全力關(guān)注酒店的經(jīng)營(yíng)戰(zhàn)略。 Actively participate in the key management issues in the property (CAPEX projects, refurbishment, training, customer service, and etc.)積極參與酒店內(nèi)的管理核心項(xiàng)目（固定資產(chǎn)，裝修改造，培訓(xùn)以及對(duì)客服務(wù)等）。 Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (cost per occupied room, food cost, beverage cost, payroll including overtime, other expenses, other outsource labor or services). 具有詳細(xì)的成本控制方法。每月分析成本并制定行動(dòng)計(jì)劃（每間占有房的成本，食品成本，酒水成本，工資/加班工資，其他花費(fèi)，以及外包費(fèi)用等）。 Review and approval of all expense accounts for operations team.審核和批準(zhǔn)營(yíng)運(yùn)部門(mén)的所有花費(fèi)。

【崗位職責(zé)】 1、負(fù)責(zé)酒店餐飲部、前廳部、客房部的日常經(jīng)營(yíng)管理工作，對(duì)各項(xiàng)經(jīng)營(yíng)管理指標(biāo)負(fù)責(zé)。 2、針對(duì)所負(fù)責(zé)的部門(mén)，提出運(yùn)營(yíng)思路，制定短期和長(zhǎng)期計(jì)劃，以滿足業(yè)務(wù)需求并實(shí)現(xiàn)利潤(rùn)最大化。 3、協(xié)助建立健全分管部門(mén)內(nèi)部的管理系統(tǒng)、運(yùn)行機(jī)制及各項(xiàng)規(guī)章制度。 4、負(fù)責(zé)檢查、督促分管部門(mén)經(jīng)理的工作，協(xié)調(diào)分管部門(mén)與酒店其他部門(mén)之間的工作；對(duì)發(fā)現(xiàn)的問(wèn)題及時(shí)處理，重大問(wèn)題及時(shí)向總經(jīng)理匯報(bào)，并提供解決問(wèn)題的方案。 5、以專業(yè)的方式與客人互動(dòng)，關(guān)注客人的需求，滿足并超越客人的期望，不斷提高賓客滿意度。 6、確保整個(gè)運(yùn)營(yíng)部門(mén)的成本得到有效控制，定期分析結(jié)果并采取適當(dāng)?shù)拇胧?7、關(guān)注員工發(fā)展，確保分管部門(mén)員工接受規(guī)范的培訓(xùn)，能夠合理的安排部門(mén)人力。 【崗位要求】 1 大專以上學(xué)歷，英文熟練。 2 從事酒店工作15 年以上，餐飲部門(mén)工作背景，具備籌建、開(kāi)業(yè)經(jīng)驗(yàn)者優(yōu)先。 3 熟悉酒店各營(yíng)業(yè)部門(mén)的服務(wù)及管理流程，善于成本控制。 4 具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)。 5 具有創(chuàng)新意識(shí)，愿意接受挑戰(zhàn)。

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1.在總經(jīng)理帶領(lǐng)下，負(fù)責(zé)酒店的日常經(jīng)營(yíng)管理工作，對(duì)各項(xiàng)經(jīng)營(yíng)管理指標(biāo)負(fù)責(zé)。 2.提出酒店的經(jīng)營(yíng)管理思路，協(xié)助確定酒店年度經(jīng)營(yíng)計(jì)劃，并指揮落實(shí)。 3.協(xié)助建立健全酒店內(nèi)部管理系統(tǒng)、運(yùn)行機(jī)制及各項(xiàng)規(guī)章制度。 4.協(xié)調(diào)各部門(mén)關(guān)系。 5.研究市場(chǎng)發(fā)展趨勢(shì)，協(xié)調(diào)制定酒店各服務(wù)產(chǎn)品價(jià)格體系。 6.審定酒店的市場(chǎng)營(yíng)銷方案，不斷開(kāi)拓市場(chǎng)。 7.提高酒店的管理水平、服務(wù)質(zhì)量。 崗位要求 1 大專以上學(xué)歷，旅游、酒店管理專業(yè)為佳。 2 有前廳，餐飲，客房等崗位管理經(jīng)驗(yàn)。 3 熟悉酒店各營(yíng)業(yè)部門(mén)的服務(wù)及管理流程，善于成本控制。 4 具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)，抗壓能力強(qiáng)。

崗位職責(zé)： 1. 酒店相關(guān)業(yè)務(wù)拓展：負(fù)責(zé)所在城市酒店相關(guān)業(yè)務(wù)的市場(chǎng)開(kāi)發(fā)，制定區(qū)域業(yè)務(wù)拓展策略，完成年度營(yíng)收及利潤(rùn)目標(biāo)； 挖掘企業(yè)客戶需求，提供不同酒店項(xiàng)目制人才供應(yīng)等解決方案； 開(kāi)拓并維護(hù)客戶資源（如行業(yè)協(xié)會(huì)、政府機(jī)構(gòu)等），建立長(zhǎng)期合作關(guān)系。 2. 合伙人招募與管理： 主導(dǎo)城市級(jí)合伙人（代理商、渠道商、個(gè)體服務(wù)商等）的招募、篩選及簽約，搭建本地化合作網(wǎng)絡(luò)； 制定合伙人培訓(xùn)計(jì)劃，提供業(yè)務(wù)支持（如政策解讀、合同模板、風(fēng)險(xiǎn)管控等），提升合伙人業(yè)務(wù)能力； 定期評(píng)估合伙人績(jī)效，優(yōu)化合作機(jī)制，解決合作中的糾紛與問(wèn)題。 3. 項(xiàng)目全流程管理： 統(tǒng)籌酒店相關(guān)項(xiàng)目的落地執(zhí)行，包括需求對(duì)接、人員招募、合同簽訂、薪酬結(jié)算及風(fēng)險(xiǎn)合規(guī)管控； 協(xié)調(diào)內(nèi)部團(tuán)隊(duì)（運(yùn)營(yíng)、法務(wù)、財(cái)務(wù)）與外部合作伙伴，確保項(xiàng)目按時(shí)交付并滿足客戶要求； 監(jiān)控項(xiàng)目成本、利潤(rùn)及回款進(jìn)度，定期輸出經(jīng)營(yíng)分析報(bào)告，提出優(yōu)化建議。 4. 城市業(yè)務(wù)運(yùn)營(yíng)與團(tuán)隊(duì)建設(shè)： 搭建并管理城市業(yè)務(wù)團(tuán)隊(duì)（銷售、運(yùn)營(yíng)、客服等），制定績(jī)效考核標(biāo)準(zhǔn)，推動(dòng)團(tuán)隊(duì)目標(biāo)達(dá)成； 根據(jù)當(dāng)?shù)厥袌?chǎng)特點(diǎn)，設(shè)計(jì)差異化競(jìng)爭(zhēng)策略（如定價(jià)、服務(wù)包、促銷活動(dòng)等），提升市場(chǎng)份額。 5. 行業(yè)政策與風(fēng)險(xiǎn)把控： 跟蹤勞動(dòng)法規(guī)、社保政策及行業(yè)動(dòng)態(tài)，規(guī)避業(yè)務(wù)的法律風(fēng)險(xiǎn)； 處理客戶投訴及糾紛，維護(hù)公司品牌形象。 任職要求： 1.基本條件： 大專及以上學(xué)歷，5年以上人力資源服務(wù)、酒店等行業(yè)經(jīng)驗(yàn)優(yōu)先，3年以上團(tuán)隊(duì)管理經(jīng)驗(yàn)； 2.熟悉業(yè)務(wù)流程（招聘、合同、薪酬、社保等），具備豐富的企業(yè)客戶資源或本地化渠道資源。 3. 加分項(xiàng)： 有餐飲、保潔、客房等酒店行業(yè)大客戶服務(wù)經(jīng)驗(yàn)者優(yōu)先； 熟悉勞動(dòng)合同法等相關(guān)法律法規(guī)； 具備基礎(chǔ)財(cái)務(wù)知識(shí)，能獨(dú)立核算項(xiàng)目盈虧。

主要職責(zé)﹣(職務(wù)的主要工作) 必須有IHG背景及銷售工作經(jīng)驗(yàn)。 督導(dǎo)前廳部、客房部、廚房和Great Room的整體工作；督導(dǎo)上述各部門(mén)的工作人員，確保在繁忙時(shí)段為客人提供及時(shí)，禮貌的服務(wù)。 ?確保員工，特別是直接為客人提供服務(wù)的工作人員，熟悉優(yōu)悅會(huì)會(huì)員，能夠識(shí)別出?？图捌渌F賓，并對(duì)這些特殊客人格外關(guān)照。 ?????? 協(xié)調(diào)酒店運(yùn)營(yíng)部?jī)?nèi)各部門(mén)之間的相關(guān)信息的溝通，并指導(dǎo)與其它部門(mén)，特別是財(cái)務(wù)部、銷售部、酒店維護(hù)與保安部之間的信息交流。 ?保持與部門(mén)負(fù)責(zé)人及總經(jīng)理的工作商談，以改進(jìn)業(yè)務(wù)。 負(fù)責(zé)管理規(guī)范標(biāo)準(zhǔn)的整體責(zé)任，確保各項(xiàng)設(shè)施和設(shè)備的外部清潔，正常運(yùn)轉(zhuǎn)，并得到妥善維護(hù)。 計(jì)劃并實(shí)施對(duì)所管區(qū)域的定期檢查。 保持酒店?duì)I運(yùn)部員工的行為、裝束、衛(wèi)生、制服穿著、儀容儀表的標(biāo)準(zhǔn)。 每月召開(kāi)營(yíng)運(yùn)工作會(huì)議，內(nèi)容包括對(duì)營(yíng)運(yùn)中發(fā)生的問(wèn)題進(jìn)行詳細(xì)分析，并通過(guò)優(yōu)化流程來(lái)改進(jìn)營(yíng)運(yùn)績(jī)效及賓客的整體滿意度。 協(xié)助管理酒店的收益增長(zhǎng)并通過(guò)充分利用系統(tǒng)工具，及相關(guān)工作制度，推進(jìn)收入最大化。評(píng)估并批準(zhǔn)/拒絕所有折扣和退款要求。 完成營(yíng)業(yè)收入預(yù)算，控制勞動(dòng)成本和支出，在職責(zé)范圍內(nèi)獲取最大的利潤(rùn)。參與編制部門(mén)年度運(yùn)營(yíng)預(yù)算以支持酒店總體財(cái)務(wù)目標(biāo)。 編制和提交必要的統(tǒng)計(jì)，業(yè)務(wù)和預(yù)測(cè)分析和報(bào)告。 ?與相關(guān)部門(mén)溝通貴賓和其他重要客人的抵店和離店的相關(guān)信息，包括其它特殊的客人需求。 確保進(jìn)行總機(jī)的相關(guān)培訓(xùn)并按程序執(zhí)行，在緊急情況下總臺(tái)作為信息溝通中心并與當(dāng)?shù)叵溃埠图本戎行牡谋３置芮新?lián)系。 促進(jìn)姐妹酒店間的銷售并積極推銷集團(tuán)內(nèi)的其他姐妹酒店。 督導(dǎo)和管理運(yùn)營(yíng)物資及設(shè)備，與供應(yīng)商保持密切聯(lián)系確保庫(kù)存供應(yīng)。 向總經(jīng)理或其代表和其它部門(mén)的負(fù)責(zé)人溝通他們可能感興趣的所有信息。 從收益支出、利潤(rùn)、業(yè)績(jī)表現(xiàn)和預(yù)算的差異等方面對(duì)房務(wù)部的運(yùn)營(yíng)進(jìn)行監(jiān)測(cè)和管理。 與所有的部門(mén)一起落實(shí)人力規(guī)劃及與MST項(xiàng)目有關(guān)的團(tuán)隊(duì)成員的證書(shū)事宜。 和財(cái)務(wù)部門(mén)一起編制和管理部門(mén)預(yù)算。 主持每月心語(yǔ)報(bào)告的會(huì)議，將最新的報(bào)告分享給酒店的全體員工。 督導(dǎo)優(yōu)悅會(huì)會(huì)員的發(fā)展情況，并且將最新的推廣活動(dòng)介紹給全體員工。 除本職位所要求的主要工作職責(zé)外，因智選假日的運(yùn)營(yíng)模式，該職位員工應(yīng)履行一專多能的工作職能。 技能要求? ?擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與客戶，員工和第三方交往的能力 具有良好寫(xiě)作技能 熟練使用微軟辦公軟件 具有解決問(wèn)題，推理、激勵(lì)、組織和培訓(xùn)能力 充滿活力和擁有實(shí)現(xiàn)目標(biāo)的熱情 在管理隊(duì)伍中有具很強(qiáng)的領(lǐng)導(dǎo)技能來(lái)實(shí)現(xiàn)目標(biāo) 管理復(fù)雜關(guān)系的能力 擁有追求最佳效果的熱情 學(xué)歷要求 ·?具有酒店行政管理，商業(yè)管理或相關(guān)的學(xué)士學(xué)位 經(jīng)驗(yàn) ·?擁有3年以上酒店銷售工作經(jīng)驗(yàn)，包括2年管理經(jīng)驗(yàn)，或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景經(jīng)驗(yàn)類型和程度的要求可能因運(yùn)營(yíng)規(guī)模和復(fù)雜性而略有不同

【崗位職責(zé)】 1、?負(fù)責(zé)整店全年銷售計(jì)劃、運(yùn)營(yíng)指標(biāo)及運(yùn)營(yíng)管理計(jì)劃，負(fù)責(zé)預(yù)算制定，推動(dòng)并確保戰(zhàn)略指標(biāo)達(dá)成，監(jiān)督管理民宿管家的工作； 2、?熟悉掌握產(chǎn)品知識(shí)及服務(wù)標(biāo)準(zhǔn),?熟悉酒店管理系統(tǒng)； 3、?負(fù)責(zé)賓客從入住到退房的全程貼心服務(wù)，并帶領(lǐng)團(tuán)隊(duì)熱情友好地提供對(duì)客服務(wù)； 4、?完善民宿行政人事、員工行為準(zhǔn)則、管理制度等； 5、?與賓客保持良好的溝通，了解賓客各方面的需求和意見(jiàn)，及時(shí)落實(shí)解決； 6、?及時(shí)有效的解決賓客投訴，以及協(xié)調(diào)處理酒店突發(fā)事件； 7、?負(fù)責(zé)制定運(yùn)營(yíng)宣傳推廣計(jì)劃、促銷活動(dòng)、開(kāi)業(yè)活動(dòng)等策劃執(zhí)行； 8、?負(fù)責(zé)組織營(yíng)運(yùn)和管理公司等工作，配合公司整體戰(zhàn)略，拓展新機(jī)構(gòu)，能夠組建團(tuán)隊(duì)、實(shí)施和協(xié)助培訓(xùn)，實(shí)現(xiàn)戰(zhàn)略目標(biāo)； 9、?對(duì)運(yùn)營(yíng)數(shù)據(jù)進(jìn)行統(tǒng)計(jì)、分析和總結(jié)，不斷提高入住指標(biāo)和品牌影響力。 【崗位要求】 1、?男女不限，年齡28-45周歲，大專以上學(xué)歷，專業(yè)不限，酒店管理、旅游管理專業(yè)優(yōu)先； 2、?良好的團(tuán)隊(duì)管理經(jīng)驗(yàn)，敏銳的市場(chǎng)分析能力及善于商務(wù)談判； 3、?良好的執(zhí)行能力，善于利用互聯(lián)網(wǎng)進(jìn)行傳播推廣能力； 4、?了解酒店在線旅游市場(chǎng)，善于策劃組織方案，文字功底扎實(shí)，對(duì)數(shù)據(jù)敏感； 5、?工作積極主動(dòng)、能承擔(dān)壓力、時(shí)間觀念強(qiáng)、具備良好的溝通能力和團(tuán)隊(duì)協(xié)作精神。 6、?具備敏銳的市場(chǎng)敏感度和分析能力； 7、?性格外向、溝通能力強(qiáng)、良好的抗壓能力，具備服務(wù)意識(shí)和服務(wù)態(tài)度； 8、?良好的團(tuán)隊(duì)合作精神和溝通、協(xié)調(diào)、應(yīng)變能力； 9、?積極主動(dòng)，吃苦耐勞，溝通能力強(qiáng)，良好的語(yǔ)言表達(dá)能力，有服務(wù)他人理念及團(tuán)隊(duì)精神。 【全國(guó)榮盛項(xiàng)目?jī)?chǔ)備】

一、崗位職責(zé) 全面負(fù)責(zé)酒店的運(yùn)營(yíng)和管理，確保酒店實(shí)現(xiàn)財(cái)務(wù)目標(biāo)、提升酒店品牌形象、提供卓越的客戶體驗(yàn)，并維護(hù)良好的各部門(mén)員工關(guān)系。主要職責(zé)包括： （一）戰(zhàn)略規(guī)劃與執(zhí)行 1.?制定并實(shí)施酒店的戰(zhàn)略計(jì)劃，確保與品牌標(biāo)準(zhǔn)和市場(chǎng)趨勢(shì)一致。 2.?分析市場(chǎng)動(dòng)態(tài)，制定競(jìng)爭(zhēng)策略，提升酒店市場(chǎng)份額。 3.?設(shè)定并監(jiān)控財(cái)務(wù)目標(biāo)，包括收入、利潤(rùn)和成本控制。 （二）日常運(yùn)營(yíng)管理 1.?監(jiān)督酒店各部門(mén)（如前廳、客房、餐飲、銷售、財(cái)務(wù)、人力資源等）的日常運(yùn)營(yíng)。 2.?確保酒店設(shè)施設(shè)備的高效運(yùn)行，維護(hù)高標(biāo)準(zhǔn)的服務(wù)質(zhì)量。 3.?處理客人投訴，提升客人滿意度。 （三）品牌與市場(chǎng)推廣 1.?維護(hù)并提升酒店品牌形象，確保品牌標(biāo)準(zhǔn)得到嚴(yán)格執(zhí)行。 2.?制定并執(zhí)行市場(chǎng)推廣計(jì)劃，提升酒店知名度和美譽(yù)度。 3.?與媒體、旅行社等合作伙伴保持良好關(guān)系。 （四）團(tuán)隊(duì)建設(shè)與人才培養(yǎng) 1.?組建并領(lǐng)導(dǎo)高效的管理團(tuán)隊(duì)，營(yíng)造積極的工作氛圍。 2.?制定并實(shí)施員工培訓(xùn)計(jì)劃，提升員工的專業(yè)技能和服務(wù)意識(shí)。 3.?關(guān)注員工職業(yè)發(fā)展，建立人才梯隊(duì)。 （五）財(cái)務(wù)管理 1.?監(jiān)督酒店的財(cái)務(wù)預(yù)算、成本控制和財(cái)務(wù)報(bào)告。 2.?確保酒店的財(cái)務(wù)運(yùn)作符合法律法規(guī)和品牌標(biāo)準(zhǔn)。 （六）其他職責(zé) 1.?維護(hù)與業(yè)主、政府機(jī)構(gòu)及其他利益相關(guān)者的良好關(guān)系。 2.?處理突發(fā)事件，確保酒店的安全運(yùn)營(yíng)。 二、招聘要求 1.?教育背景：本科及以上學(xué)歷，酒店管理、旅游管理或相關(guān)專業(yè)優(yōu)先。 2.?工作經(jīng)驗(yàn)：十年以上高端品牌酒店管理經(jīng)驗(yàn)，5年以上運(yùn)營(yíng)總監(jiān)或同等職位經(jīng)驗(yàn)。 3.?專業(yè)技能：熟悉酒店運(yùn)營(yíng)的各個(gè)環(huán)節(jié)，具備出色的領(lǐng)導(dǎo)力和團(tuán)隊(duì)管理能力；具備敏銳的市場(chǎng)洞察力和優(yōu)秀的商業(yè)決策能力；出色的溝通協(xié)調(diào)能力和客人服務(wù)意識(shí)；熟練使用酒店管理軟件和辦公軟件； 4.?語(yǔ)言能力：流利的英語(yǔ)溝通能力，其他語(yǔ)言能力為加分項(xiàng)。 5.?其他要求：具備良好的職業(yè)道德和抗壓能力，能夠適應(yīng)高強(qiáng)度的工作節(jié)奏。 三、加分項(xiàng) 1.?擁有國(guó)際知名酒店集團(tuán)的工作經(jīng)驗(yàn)。 2.?具備酒店開(kāi)業(yè)籌備經(jīng)驗(yàn)。 3.?熟悉當(dāng)?shù)厥袌?chǎng)和文化。 四、薪酬福利 1.?具有競(jìng)爭(zhēng)力的薪酬待遇，包括基本工資、績(jī)效獎(jiǎng)金等。 2.?完善的福利保障，包括五險(xiǎn)、帶薪年假等。 良好的職業(yè)發(fā)展空間和培訓(xùn)機(jī)會(huì)。

主要職責(zé) Primary Responsibilities 1.管理酒店的運(yùn)作，以此實(shí)現(xiàn)酒店利益的最大化，確保對(duì)客人的服務(wù)和產(chǎn)品的質(zhì)量。 Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality. 2.發(fā)展，建議，實(shí)行和管理運(yùn)做作部門(mén)的年度和長(zhǎng)期目標(biāo)。 Develop, recommend, implement and manage the operational department’s annual and long term goals. 3.確保運(yùn)作部門(mén)用最少的成本，達(dá)到最大的收益和利潤(rùn)潛力。 Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs. 4.按預(yù)算管理運(yùn)作成本，同時(shí)收集和報(bào)告財(cái)務(wù)信息給總經(jīng)理。 Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager. 5.管理運(yùn)作部門(mén)的工作成效，如培訓(xùn)，發(fā)展，輔導(dǎo)和顧問(wèn)，進(jìn)行績(jī)效評(píng)價(jià)和解決部門(mén)成員和經(jīng)理的問(wèn)題。 Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers. 6.確保最佳地遵守企業(yè)審計(jì)重點(diǎn)。 Ensures optimal compliance with corporate focus audit. 7.估計(jì)客人需求的改變，住客本身結(jié)構(gòu)和競(jìng)爭(zhēng)的情況，推薦適合的產(chǎn)品和服務(wù)。 Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary. 8.確保客人和員工的滿意，同時(shí)保持市場(chǎng)競(jìng)爭(zhēng)力和卓越的財(cái)務(wù)業(yè)績(jī)。 Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance. 9.對(duì)客人的情況進(jìn)行預(yù)見(jiàn)和反應(yīng)，建立前置性的活動(dòng)程序以促進(jìn)客人的滿意度。 Anticipate and address guest issues and establish proactive processes to promote guest Satisfaction. 知識(shí)和經(jīng)驗(yàn)Knowledge and Experience 1.對(duì)餐飲行業(yè)保持極高的熱忱與激情。 Passionate about F&B. 2.強(qiáng)大的領(lǐng)導(dǎo)能力，運(yùn)營(yíng)能力及組織能力。 Strong leadership, operational and organizational skills. 3.具有與國(guó)有企業(yè)（SOE）業(yè)主合作的經(jīng)驗(yàn)。 Previous exposure to SOE Owner. 4.具備推動(dòng)商業(yè)成果（即提升收入）的出色能力。 Proven ability to drive commercial results (=revenue). 5.大?；蛞陨蠈W(xué)歷。 College degree or above. 6.十年或以上五星級(jí)國(guó)際品牌酒店管理工作的經(jīng)驗(yàn)。 At least Ten years of management experience in a five-star international brand hotel. 7.能夠使用英語(yǔ)作為第一工作語(yǔ)言。 Able to use English as the first working language.

【崗位職責(zé)】 1、全面負(fù)責(zé)婚宴中心的日常運(yùn)營(yíng)管理工作，制定并執(zhí)行年度經(jīng)營(yíng)計(jì)劃，確保業(yè)績(jī)目標(biāo)的達(dá)成； 2、統(tǒng)籌婚宴中心的銷售策略與市場(chǎng)推廣，開(kāi)發(fā)并維護(hù)客戶資源，提升品牌影響力； 3、優(yōu)化婚宴服務(wù)流程，監(jiān)督服務(wù)質(zhì)量，確保客戶滿意度及口碑傳播； 4、負(fù)責(zé)團(tuán)隊(duì)建設(shè)與管理，包括人員招聘、培訓(xùn)、考核及激勵(lì)，打造高效專業(yè)的服務(wù)團(tuán)隊(duì)； 5、控制運(yùn)營(yíng)成本，合理調(diào)配資源，提升婚宴中心的盈利能力和運(yùn)營(yíng)效率； 6、協(xié)調(diào)與酒店其他部門(mén)的合作，確?；檠缁顒?dòng)順利執(zhí)行； 7、及時(shí)處理客戶投訴及突發(fā)事件，維護(hù)公司形象與利益。 【崗位要求】 1、具備婚宴行業(yè)或高端餐飲服務(wù)行業(yè)管理經(jīng)驗(yàn)，武漢地區(qū)頭部婚宴品牌從業(yè)者優(yōu)先； 2、熟悉婚宴市場(chǎng)動(dòng)態(tài)及客戶需求，具備敏銳的市場(chǎng)洞察力和營(yíng)銷策劃能力； 3、出色的團(tuán)隊(duì)管理能力，能夠帶領(lǐng)團(tuán)隊(duì)完成業(yè)績(jī)目標(biāo)； 4、具備較強(qiáng)的溝通協(xié)調(diào)能力及突發(fā)事件處理能力； 5、對(duì)服務(wù)品質(zhì)有高標(biāo)準(zhǔn)要求，注重細(xì)節(jié)與客戶體驗(yàn)； 6、能承受高強(qiáng)度工作壓力，適應(yīng)靈活的工作時(shí)間安排； 7、武漢格蕾摩爾婚宴中心/格樂(lè)利雅婚禮藝術(shù)中心/G藝術(shù)中心(國(guó)博)/郁錦香國(guó)際宴會(huì)中心/葳斯迪宴會(huì)藝術(shù)中心(漢陽(yáng))/東湖花園里戶外婚禮中心/御鑒禮宴湖光里/璽合婚禮宴會(huì)中心/ 麗華園宴會(huì)藝術(shù)中心等精英優(yōu)先。

崗位職責(zé)： 1. 負(fù)責(zé)酒管中心品牌，銷售，運(yùn)營(yíng)等全部工作內(nèi)容，達(dá)成酒店項(xiàng)目戰(zhàn)略目標(biāo)。 2. 制定公司的戰(zhàn)略規(guī)劃和長(zhǎng)期發(fā)展計(jì)劃，確定公司業(yè)務(wù)發(fā)展方向和目標(biāo)，并制定具體的實(shí)施方案。 3. 組織公司的日常管理工作，包括人員管理、財(cái)務(wù)管理、市場(chǎng)營(yíng)銷、客戶服務(wù)等方面的工作。 4. 指導(dǎo)和協(xié)調(diào)各部門(mén)的工作，確保公司各項(xiàng)業(yè)務(wù)的有序進(jìn)行。 5. 負(fù)責(zé)公司業(yè)務(wù)培訓(xùn)和管理員工，并對(duì)員工績(jī)效進(jìn)行考核和評(píng)估。 6. 與客戶、供應(yīng)商和合作伙伴建立良好的合作關(guān)系，增強(qiáng)公司的市場(chǎng)競(jìng)爭(zhēng)力。 7. 對(duì)酒店行業(yè)的市場(chǎng)動(dòng)態(tài)和競(jìng)爭(zhēng)情況進(jìn)行分析和研究，及時(shí)調(diào)整公司業(yè)務(wù)模式和經(jīng)營(yíng)策略，確保公司持續(xù)健康發(fā)展。 8. 處理公司日常的法律事務(wù)和合同事宜，確保公司的業(yè)務(wù)合法合規(guī)。 9. 參與公司的各項(xiàng)業(yè)務(wù)決策，對(duì)公司經(jīng)營(yíng)管理提出建設(shè)性意見(jiàn)和建議。 10. 對(duì)公司的經(jīng)營(yíng)狀況進(jìn)行監(jiān)督和評(píng)估，及時(shí)發(fā)現(xiàn)和解決問(wèn)題，確保公司經(jīng)營(yíng)管理的有效性和高效性。 任職要求： 1、本科以上學(xué)歷，5年以上酒店管理工作經(jīng)驗(yàn)，連鎖、高檔或星級(jí)酒店同崗位工作經(jīng)驗(yàn)優(yōu)先。 2、熟悉酒店全面運(yùn)作經(jīng)營(yíng)，具備出色的溝通協(xié)調(diào)以及組織營(yíng)運(yùn)能力。 3、具有敏銳的商業(yè)觸覺(jué)，善于制定酒店整體經(jīng)營(yíng)策略和營(yíng)銷方案。 4、善于把握酒店服務(wù)品質(zhì)，控制并不斷提高服務(wù)質(zhì)量，從而提升客人滿意度和市場(chǎng)占有率。 5、具備良好的敬業(yè)精神和職業(yè)道德操守，有強(qiáng)烈的責(zé)任心以及事業(yè)心。 福利待遇:五險(xiǎn)一金，績(jī)效，獎(jiǎng)金，節(jié)日福利，集團(tuán)發(fā)展平臺(tái) 注： 本崗位總部在大連，需定期出差沈陽(yáng)、上海 集團(tuán)發(fā)展平臺(tái)。

一、運(yùn)營(yíng)負(fù)責(zé)人崗位職責(zé)和任職要求 （一）崗位職責(zé) 1、運(yùn)營(yíng)管理： 負(fù)責(zé)執(zhí)行品牌運(yùn)營(yíng)標(biāo)準(zhǔn)及連鎖酒店的日常運(yùn)營(yíng)，制定并執(zhí)行運(yùn)營(yíng)策略，提升酒店的入住率、收益等指標(biāo)； 2、團(tuán)隊(duì)管理： 負(fù)責(zé)組建和領(lǐng)導(dǎo)運(yùn)營(yíng)團(tuán)隊(duì)，制定團(tuán)隊(duì)目標(biāo)與計(jì)劃，組織人員培訓(xùn)，同時(shí)進(jìn)行績(jī)效考核與激勵(lì)，打造高效團(tuán)隊(duì)； 3、品牌建設(shè)： 負(fù)責(zé)制定品牌發(fā)展戰(zhàn)略，明確品牌定位和目標(biāo)市場(chǎng)，策劃并執(zhí)行品牌推廣活動(dòng)，提升品牌知名度和口碑； 4、市場(chǎng)分析： 負(fù)責(zé)關(guān)注酒店行業(yè)動(dòng)態(tài)和市場(chǎng)趨勢(shì)，分析競(jìng)爭(zhēng)對(duì)手，為品牌和運(yùn)營(yíng)策略的調(diào)整提供依據(jù)； 5、客戶關(guān)系管理： 負(fù)責(zé)確保客戶滿意度，處理客戶投訴和反饋，建立良好的客戶關(guān)系，提升品牌忠誠(chéng)度； 6、合作伙伴管理： 負(fù)責(zé)維護(hù)與加盟商、供應(yīng)商、在線旅游平臺(tái)等合作伙伴的關(guān)系，拓展合作渠道，優(yōu)化合作模式； 7、數(shù)據(jù)分析與決策： 負(fù)責(zé)建立數(shù)據(jù)監(jiān)測(cè)體系，分析運(yùn)營(yíng)數(shù)據(jù)，為運(yùn)營(yíng)決策、市場(chǎng)推廣和品牌建設(shè)提供數(shù)據(jù)支持。 （二）任職要求 1、教育背景：?？萍耙陨蠈W(xué)歷，酒店管理、市場(chǎng)營(yíng)銷、工商管理等相關(guān)專業(yè)優(yōu)先； 2、工作經(jīng)驗(yàn)：5年以上連鎖酒店運(yùn)營(yíng)管理經(jīng)驗(yàn)，3年以上品牌操盤(pán)或相關(guān)職位經(jīng)驗(yàn)，熟悉連鎖酒店運(yùn)營(yíng)模式者優(yōu)先（如：七天連鎖、漢庭等）； 3、專業(yè)技能：具備出色的運(yùn)營(yíng)管理、品牌策劃、市場(chǎng)營(yíng)銷能力，熟練使用數(shù)據(jù)分析工具，熟悉酒店預(yù)訂系統(tǒng)和相關(guān)軟件； 4、領(lǐng)導(dǎo)能力：有較強(qiáng)的領(lǐng)導(dǎo)和團(tuán)隊(duì)管理能力，能激勵(lì)團(tuán)隊(duì)達(dá)成目標(biāo)，具備良好的溝通協(xié)調(diào)和商務(wù)談判能力； 5、創(chuàng)新能力：有創(chuàng)新意識(shí)和市場(chǎng)洞察力，能推出創(chuàng)新的產(chǎn)品、服務(wù)和營(yíng)銷方案，提升品牌競(jìng)爭(zhēng)力； 6、行業(yè)認(rèn)知：對(duì)酒店行業(yè)有深入了解，熟悉行業(yè)法規(guī)和政策，關(guān)注行業(yè)發(fā)展趨勢(shì)。

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: -Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects customer service refurbishment). -Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. -Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. -Respond to audits that are completed by the company to ensure continual improvement is achieved. -Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. -Comply and exceed hotel and company service standards. -Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. -Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. -Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. -Hold regular briefings and communication meetings with the HOD team. #LI-VG2 【任職要求】 What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: -A degree or diploma in Hotel Management or equivalent -Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management -Experience in managing budgets, revenue proposals and forecasting results -In-depth knowledge of the hotel / leisure / service sector -Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets -Accountable and resilient -Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: -Knowledgeable of hotel property management systems -Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!