§ Assists in the recruitment and selection of all
Food and Beverage employees. Ensures that Heads of Department follow hotel
guidelines when recruiting and use a competency-based approach to selecting
their employees.
§.Ensures that each Head of Department plans and
implements effective training programmes for their employees in coordination
with the Training Manager and their Departmental Trainers.
§?Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt
International.
§? Maintains strong,
professional relationships with relevant representatives from competitor hotels, business partners
and other organisations.
§? Encourages employees
to be creative and innovative, challenging and recognising them for their
contribution to the success of the operation.
§? Conducts annual
Performance Development Discussions with Heads of Department and to support
them in their professional development goals. Ensures that they in turn conduct
annual Performance Development Discussions with their employees.
§? Ensures that all
employees are up to date with the availability of seasonal and new products on
the market.
§? Tastes and monitors
the food and beverage products served throughout the operation, provides
feedback where appropriate.
- 7年以上相關工作經驗
- 尊重客人需求,認真對待客人的提問或投訴,熱衷于滿足客人期望,時刻提供專業(yè)和高水平的服務質量
- 工作自覺主動、負責任
- 性格開朗,能從容應對壓力
- 具有良好的團隊合作精神,全力支持并協(xié)助他人工作
- 出色的溝通及表達能力
- 愿意接受輪班工作
- 英語熟練
- At least 7 year similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Acts on own initiative and takes responsibility for own work
- Have a bright and cheerful disposition,can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English