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【崗位職責(zé)】 1、負(fù)責(zé)為客戶提供專業(yè)的生殖健康咨詢與指導(dǎo)服務(wù)，解答客戶關(guān)于生殖健康的各類問題； 2、根據(jù)客戶需求，制定個(gè)性化的生殖健康管理方案，并跟蹤服務(wù)效果； 3、開展生殖健康知識(shí)講座、培訓(xùn)及沙龍活動(dòng)，提升客戶健康意識(shí)； 4、協(xié)助公司研發(fā)和優(yōu)化生殖健康相關(guān)產(chǎn)品及服務(wù)流程，提出專業(yè)建議； 5、維護(hù)客戶關(guān)系，定期跟進(jìn)客戶健康狀況，提供持續(xù)的健康支持； 6、完成公司安排的其他與生殖健康相關(guān)的專業(yè)工作。 【崗位要求】 1、3年以上生殖健康、婦產(chǎn)科護(hù)理、健康管理或相關(guān)領(lǐng)域工作經(jīng)驗(yàn)； 2、熟悉生殖健康知識(shí)及相關(guān)政策法規(guī)，具備扎實(shí)的專業(yè)理論基礎(chǔ)； 3、具備優(yōu)秀的溝通能力和服務(wù)意識(shí)，能夠獨(dú)立完成客戶咨詢與培訓(xùn)工作； 4、有較強(qiáng)的學(xué)習(xí)能力和責(zé)任心，能夠適應(yīng)行業(yè)動(dòng)態(tài)變化； 5、具備團(tuán)隊(duì)協(xié)作精神，能夠高效完成跨部門協(xié)作任務(wù)； 6、有健康管理師、生殖健康咨詢師等相關(guān)資格證書者優(yōu)先。

崗位職責(zé) 1、現(xiàn)場(chǎng)接待新客，做好客人的參觀登記。 2、建立客人檔案，準(zhǔn)備客戶資料。 3、協(xié)調(diào)部門內(nèi)部的關(guān)系。 4、拓展及維護(hù)顧客，做好顧客管理。 5、完成部門計(jì)劃業(yè)績(jī)和管理工作，做好顧客跟進(jìn)服務(wù)。 崗位要求 1、有美容美體行業(yè)經(jīng)驗(yàn)，溝通能力、親和力強(qiáng)。 2、皮膚好、性格活潑開朗、工作踏實(shí)。 3、形象氣質(zhì)佳，具備良好素質(zhì)素養(yǎng)。 4、具備專業(yè)的美容知識(shí)。 5、有良好的服務(wù)意識(shí)和團(tuán)隊(duì)合作精神，能承受工作壓力。

1，全面負(fù)責(zé)美容院的日常運(yùn)營(yíng)管理，包括員工排班，客戶接待，服務(wù)流程監(jiān)督等，確保門店高效運(yùn)轉(zhuǎn)。 12，連鎖品牌門店管理經(jīng)驗(yàn)，能執(zhí)行銷售目標(biāo)和業(yè)績(jī)達(dá)標(biāo)，帶領(lǐng)團(tuán)隊(duì)完成月度和季度業(yè)績(jī)指標(biāo)。 3，負(fù)責(zé)店內(nèi)產(chǎn)品耗材的庫(kù)存管理及補(bǔ)貨申請(qǐng)，能控制成本損耗。 4，培訓(xùn)指導(dǎo)美容師團(tuán)隊(duì)，提升員工專業(yè)技能和服務(wù)水平，有疊耗意識(shí)。

一、 崗位職責(zé)： 作為青年酒店銷售經(jīng)理，您將負(fù)責(zé)開發(fā)和維護(hù)各類客源渠道，及配合品牌部，全面提升酒店入住率及品牌在年輕市場(chǎng)中的影響力。主要職責(zé)包括： 1. 市場(chǎng)開發(fā)與客戶管理： * 主動(dòng)開拓并維護(hù)與本地及周邊各類客戶的長(zhǎng)期合作關(guān)系。 * 針對(duì)青年旅客、背包客、學(xué)生團(tuán)體及年輕商務(wù)人士等目標(biāo)客群，制定并執(zhí)行有效的銷售策略。 * 定期拜訪重點(diǎn)客戶，進(jìn)行商務(wù)洽談、簽訂合作協(xié)議，并處理客戶咨詢與預(yù)訂。 2. 銷售計(jì)劃與目標(biāo)達(dá)成： * 根據(jù)酒店年度預(yù)算和市場(chǎng)趨勢(shì)，制定并實(shí)施季度、月度的銷售計(jì)劃與策略。 * 積極完成既定的銷售指標(biāo)（如客房收入、平均房?jī)r(jià)、市場(chǎng)占有率等），并對(duì)銷售結(jié)果負(fù)責(zé)。 3. 活動(dòng)策劃與市場(chǎng)推廣：策劃并組織符合青年文化的線上線下營(yíng)銷活動(dòng)（如主題派對(duì)、社交活動(dòng)、節(jié)日促銷等），以提升酒店品牌活力和客戶粘性。 4. 數(shù)據(jù)分析與報(bào)告：定期分析市場(chǎng)動(dòng)態(tài)、競(jìng)爭(zhēng)對(duì)手情況及銷售數(shù)據(jù)，撰寫銷售報(bào)告，并為酒店的產(chǎn)品、定價(jià)和渠道策略提供數(shù)據(jù)支持和優(yōu)化建議。 5. 內(nèi)部協(xié)調(diào)與溝通：與前廳部、客房部、餐飲部等內(nèi)部團(tuán)隊(duì)保持高效溝通，確保團(tuán)隊(duì)客人的特殊需求得到滿足，保障高質(zhì)量的客戶體驗(yàn)。 二、 任職要求： 我們尋找一位充滿激情、結(jié)果導(dǎo)向且深刻理解青年文化的銷售精英。理想的候選人應(yīng)具備： 1. 教育背景與經(jīng)驗(yàn)： * 大專及以上學(xué)歷，市場(chǎng)營(yíng)銷、酒店管理、旅游管理或相關(guān)專業(yè)優(yōu)先。 * 具備2年以上酒店銷售經(jīng)驗(yàn)，有青年旅舍、經(jīng)濟(jì)型酒店、精品酒店或在線旅游（OTA）行業(yè)銷售經(jīng)驗(yàn)者尤佳。 2. 核心能力與技能： * 卓越的銷售能力及市場(chǎng)敏銳度：對(duì)旅游市場(chǎng)和青年消費(fèi)群體的偏好、行為有深刻的洞察力和濃厚的興趣。 * 性格外向，具備優(yōu)秀的人際交往能力和客戶關(guān)系維護(hù)能力，善于與不同背景的人建立聯(lián)系。 * 熟悉主流社交媒體平臺(tái)的操作和推廣，具備基本的內(nèi)容創(chuàng)作或策劃能力。 * 良好的中文溝通能力，思維活躍，樂于接受新事物，能提出創(chuàng)新的銷售點(diǎn)子。 * 能在快節(jié)奏的環(huán)境中工作，承受業(yè)績(jī)壓力，并具備獨(dú)立解決問題能力。 * 強(qiáng)烈的團(tuán)隊(duì)意識(shí)，善于內(nèi)部協(xié)作，共同達(dá)成目標(biāo)。 * 對(duì)工作充滿熱情，積極主動(dòng)，以結(jié)果為導(dǎo)向。 我們希望您： 不僅是一份工作，更是一場(chǎng)有趣的冒險(xiǎn)。如果您熱愛酒店行業(yè)，享受與年輕人交流，并渴望在一個(gè)充滿活力的環(huán)境中實(shí)現(xiàn)自我價(jià)值，我們非常歡迎您的加入！

施工執(zhí)行：依據(jù)酒店裝修設(shè)計(jì)要求及施工標(biāo)準(zhǔn)，負(fù)責(zé)墻面、家具、門窗等部位的涂刷工作，包括打磨、打底、調(diào)色、涂刷等工序，確保施工效果符合設(shè)計(jì)規(guī)范。 施工質(zhì)量把控：嚴(yán)格把控材料質(zhì)量，規(guī)范操作流程，保證平整光滑、色澤均勻、無流掛、無氣泡，達(dá)到酒店裝修的美觀與耐用標(biāo)準(zhǔn)。 安全與環(huán)保操作：遵守施工現(xiàn)場(chǎng)安全規(guī)定，正確使用防毒面具、防護(hù)手套等防護(hù)用具，妥善存放油漆、稀釋劑等易燃材料，做好防火、通風(fēng)措施，避免安全事故和環(huán)境污染。 工具與材料管理：負(fù)責(zé)工具的日常保養(yǎng)與清潔，合理領(lǐng)用材料及輔助材料，控制材料損耗，施工后清理現(xiàn)場(chǎng)，保持作業(yè)環(huán)境整潔。 協(xié)作與問題處理：配合團(tuán)隊(duì)完成整體維修進(jìn)度，及時(shí)反饋維修中出現(xiàn)的技術(shù)問題或材料異常，協(xié)助解決維修難題，確保工序按時(shí)保質(zhì)完成。

工作職責(zé)：Position Statement This role is responsible for managing a team of Cluster Revenue Managers/Revenue Specialists that support hotels across the Asia Pacific region, as well as directly managing revenue operations for pipeline hotels in the region. The focus of this role is to drive continued development and growth of customer service standards, as well as revenue and profits. This role is expected to engage and develop team member whilst driving commercial performance for the portfolio by providing direction and offering feedback on performance. You will report into the Director, Business Development RMCC APAC. What will I be doing? As the Senior Cluster Revenue Manager – Project, RMCC APAC, you will be responsible for performing the following tasks to the highest standards:Revenue management: ? Ensure all Best Practices and Standard Operating Procedures are followed to capitalize and maximize revenue potential.? Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis.? Works effectively with RMCC Team members, corporate team members, i.e., RDR, RCD, Hotels （GMs, CDs, GC&E and on property revenue coordinator）, sales, marketing, and e－commerce to build trusting relationships and ensure incremental financial and revenue management performance （RevPAR, RGI, EBITDA）.People Management: ? Effectively manages the team and provides training and coaching to current and new Team Members to improve performance and to meet the current and future needs of the business.? Encourage the talent development and create succession plan, and address performance issues in a supportive, timely manner.Project Management: ? Take end－to－end accountability for projects that drive revenue, efficiency, and operational excellence.? Overview on the project design, preparation, guidelines, and facilitate review calls with global/regional/ hotels team.? Monitor project timelines, risks, and deliverables to ensure on－time completion.? Responsible for project training plan, including （but not limited to） hotel facing training documentation, and internal process related training. ? Leverage automation tools and solutions to improve work efficiency. ? Drive change management and communication processes with focus on key commercial initiatives. ? The role will need to manage stakeholders at all levels and on multiple project work streams.? Help run project review meeting to include progress and status reports on a timely basis.? Ensure determined project delivery methodology and standard practices are being followed through.Telling the Story and Present: ? Consolidate information into presentations and supporting materials.? Be able to craft and tell a business case through presentations and meetings? Be able to build the story coherently and collaboratively, applying stakeholders’ interviews, available data, and present recommended best paths forward任職資格：??What are we looking for?A Senior Cluster Revenue Manager – Project, RMCC APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:? Excellent communication skills, including written, oral and presentation skills.? Minimum 8 years of working experience with team lead role? Confident in communicating with a wide range of people, both internal and external.? Hands－on work experience with project leadership.? Positive, open－minded and ready for fast－paced and changing environment.? Clear, concise, logical and factual in making arguments and decisions.? Ability to recognize trends in data and evaluate complex written and numerical information effectively and efficiently.? Ability to prioritize and balance importance, urgency and resources.? Determined and energetic, whilst remaining calm and level headed to deliver results.? Strong time management, prioritization, and organization skills.? Strong commercial, analytical and stakeholder management skills.? Self－motivated and driven to take initiative on projects and communication.

1. Maintain a high customerservice focus by approaching your job with the customers always in? ? ? mind. 2. Have a positive impact,taking personal responsibility and initiative to resolve issues, always? ? ? clearlycommunicating with both customers and colleagues. 3. Contribute ideas andsuggestions to enhance operational / environmental procedures in the? ? ? hotel. 4.??Actively promote theservices and facilities of Hilton hotels to guests and suppliers of the? ? ? ?hotel. 5. perform allduties and responsibilities in a manner that ensures your safety and that ofothers? ? ? in your workplace. 6. Create anenvironment where everyone in the department and focus on “creating thatspecial? ? ? experience” to deliver exceptional customer service. 7. Actively seekverbal feedback from customers and team members at each service period. 8. Agree on and implementactions to make improvements to customer service. 9. Positively deal with andlearn from customer complaints and comments with follow-up and? ? ?feedback to the OutletManager.

【崗位職責(zé)】 1、制定工程部的組織機(jī)構(gòu)和管理運(yùn)行模式，使其操作快捷合理。 2、總結(jié)歸納運(yùn)行和維修、制定和審定設(shè)備設(shè)施及建筑裝潢的預(yù)防性維修計(jì)劃、 3、負(fù)責(zé)工程部的節(jié)支運(yùn)行、跟蹤，控制水、電、油、等的消耗并嚴(yán)格控制維修費(fèi)用。 4、根據(jù)營(yíng)業(yè)情況和氣候及市場(chǎng)能源價(jià)格情況，提出節(jié)能運(yùn)行的計(jì)劃和運(yùn)行維修費(fèi)用預(yù)算。 5、負(fù)責(zé)協(xié)調(diào)和酒店相關(guān)的市政工程等業(yè)務(wù)部門的關(guān)系，以獲得良好的外部環(huán)境。 6、審定員工培訓(xùn)計(jì)劃，定期對(duì)員工進(jìn)行業(yè)務(wù)技能、服務(wù)意識(shí)、基本素質(zhì)的培訓(xùn)。 【崗位要求】 1、高中以上文化程度；5年以上同崗位工作經(jīng)驗(yàn)。有一定外語水平，能借助工具書閱讀有關(guān)專業(yè)文獻(xiàn)。 2、必須掌握機(jī)電工程設(shè)計(jì)基礎(chǔ)知識(shí)、熟悉電子通訊設(shè)備、計(jì)算機(jī)、暖通、空調(diào)、給排水設(shè)備、電梯等的使用和維護(hù)管理，熟悉基建、環(huán)境保護(hù)、安全生產(chǎn)、勞動(dòng)保護(hù)方面的政策與法規(guī)。 3、能充分領(lǐng)會(huì)總經(jīng)理的經(jīng)營(yíng)意圖，正確處理上下級(jí)之間、部門之間的關(guān)系，并能組織指揮工程部各項(xiàng)工作計(jì)劃的實(shí)施，確保工程部的正常運(yùn)轉(zhuǎn)。 4、有強(qiáng)烈的事業(yè)心責(zé)任感，有較強(qiáng)的自學(xué)能力和適應(yīng)性，秉公辦事，不謀私利。 5、身體健康，精力充沛。

As the Senior Director of Commercial Pre-Opening Greater China (GC), you will lead the end-to-end commercial preparation for all new hotel openings across multiple brands and sub-regions. You are accountable for establishing standardized operating frameworks and cross-functional collaboration mechanisms to ensure timely completion of all pre-opening commercial activities, while laying a solid foundation for post-opening performance. ? Your day to day Strategic Leadership: Develop and continuously optimize commercial pre-opening frameworks for multi-brand portfolio Establish scientific project evaluation models for optimal resource allocation Define KPIs and monitor regional project progress Project Execution Manage multiple parallel pre-opening projects using professional PM methodologies Develop and maintain project management tools (timeline tracking, risk assessment) Ensure a fully on-time completion of critical milestones Proactively identify and resolve project bottlenecks Cross-functional Collaboration Establish corporate-level pre-opening coordination mechanisms Ensure seamless alignment between key business functions Drive solutions for cross-functional challenges Quality Assurance Implement digital dashboards for real-time project monitoring Conduct regular post-mortems to improve opening efficiency Provide on-site support for strategic flagship opening Talent Development Build career pathways for commercial pre-opening managers/specialists Develop future commercial leaders through high-impact projects Establish knowledge management system to capture best practices ? What we need from you Technical Expertise Mastery of hotel commercial systems (IHG systems preferred) Advanced data analysis and decision-making capabilities Professional project management certification preferred (e.g., PMP) Management Competencies Standardization and process optimization mindset Exceptional cross-functional coordination skills Proven ability to deliver complex projects under pressure Track record of managing ≥25 parallel projects Leadership Attributes Balanced strategic thinking and execution focus Talent identification and development aptitude Ability to align short-term targets with long-term objectives

【崗位職責(zé)】 1、編制上報(bào)各種財(cái)務(wù)報(bào)表，提供各種財(cái)務(wù)數(shù)據(jù)，上交各種稅費(fèi)。 2、審核當(dāng)月員工的工資匯總表和記帳證。 3、根據(jù)酒店支付情況隨時(shí)向財(cái)務(wù)總監(jiān)提供分析報(bào)告，控制費(fèi)用開支，不超預(yù)算。 4、做好各項(xiàng)稅收的申報(bào)和交納工作，申報(bào)表并按規(guī)定時(shí)間申報(bào)交納。 【崗位要求】 1、大專以上學(xué)歷，具有10年以上星級(jí)酒店財(cái)務(wù)工作優(yōu)先 。 2、熟悉酒店帳務(wù)稅務(wù)流程。 3、熟悉辦公軟件及財(cái)務(wù)軟件，熟悉銀行、稅務(wù)、工商的工作流程。 4、能獨(dú)立核算企業(yè)的賬務(wù)工作，懂得相關(guān)法律法規(guī)。 5、工作細(xì)致、嚴(yán)謹(jǐn)，具有較強(qiáng)的工作熱情和責(zé)任感，為人誠(chéng)實(shí)可靠，品質(zhì)正直，有吃苦耐勞的精神。

崗位職責(zé)】 1、負(fù)責(zé)檢查消防和安全救生設(shè)備的使用壽命（例如手持式化學(xué)滅火器等等）。 2、對(duì)員工進(jìn)行滅火常識(shí)培訓(xùn)，安全檢查和消防疏散等基本知識(shí)的培訓(xùn)和演練。定期對(duì)飯店消防隊(duì)進(jìn)行培訓(xùn)演習(xí)以培養(yǎng)和保證消防隊(duì)伍的技術(shù)水平。 3、確保保安員將巡視記錄中的維修問題及時(shí)。 4、在員工進(jìn)出飯店時(shí)對(duì)其包裹進(jìn)行隨機(jī)的檢查。遵循飯店財(cái)物管理的原則，在未得到特許的情況下嚴(yán)禁飯店財(cái)物外流。 5、遵照飯店準(zhǔn)則將偷盜事件的發(fā)生率降到最低。 7、隨機(jī)抽查萬能鑰匙的分配情況并明確鑰匙的持有人的責(zé)任。 8、對(duì)飯店進(jìn)行隨機(jī)檢查，以保證飯店內(nèi)安全保衛(wèi)措施的實(shí)行，如防火門的通暢，水龍帶門前無設(shè)備堆放，各貨物堆放區(qū)間的清潔和和噴淋頭的充足等等。 9、回顧和發(fā)展部門內(nèi)的執(zhí)行程序的標(biāo)準(zhǔn)。 10、推廣使用酒店人力資源部管理系統(tǒng)的模式對(duì)員工進(jìn)行培訓(xùn)。制定出業(yè)務(wù)培訓(xùn)計(jì)劃，實(shí)施定期的單獨(dú)培訓(xùn)和以小組為單位的培訓(xùn)工作。 11、采取適當(dāng)?shù)姆椒ń鉀Q客人投訴。通過與客人交流，建立起友好、信任和滿意的對(duì)客關(guān)系。 12、保存各類文件、報(bào)告、信件、備忘錄及其他相關(guān)業(yè)務(wù)資料。 【崗位要求】 1、預(yù)防、應(yīng)對(duì)、處理突發(fā)事件，并熟悉相關(guān)的程序和政策。 2、要與公安機(jī)關(guān)建立起良好的工作關(guān)系， 并在工作中積極溝通合作。 3、協(xié)助制定和實(shí)施新員工的培訓(xùn)規(guī)程。 4、遵守酒店的工作政策及程序，遵守酒店的運(yùn)營(yíng)規(guī)則及員工手冊(cè)中的條款。 5、保證所有報(bào)告和服務(wù)都按時(shí)完成。

Job Description職位簡(jiǎn)介 Take in charge of all works related to security department, Responsible for all matters that related to the property, employee and safety of the residents. 全面管理保安部工作，負(fù)責(zé)與保衛(wèi)公寓的財(cái)產(chǎn)、員工和賓客安全有關(guān)的一切事務(wù)。 Major Responsibility主要工作職責(zé) ? Ensure that the policies and procedures of the Security Department and "crisis management" developed by the Ascott Group are fully implemented. Update according to the situation. 確保雅詩(shī)閣集團(tuán)所制定的保安部及《危機(jī)管理》的政策及程序完全落實(shí)，并結(jié)合本物業(yè)的實(shí)際情況進(jìn)行必要的補(bǔ)充及完善。 ? Responsible for the safety matters, including property security, lost and found, key distribution, fire safety, and to ensure the implementation of various safety measures. 全面負(fù)責(zé)公寓的安全工作，包括物業(yè)安全、財(cái)務(wù)丟失、鑰匙分配、消防安全等，確保各項(xiàng)安全措施的執(zhí)行。 ? Conduct the formulation and implementation of the company's management system, working procedures, as well as various aspects of security matters and emergency plan on fire control. 負(fù)責(zé)制定和落實(shí)公司的各項(xiàng)管理制度、工作程序以及各項(xiàng)安全﹑消防方面的應(yīng)急預(yù)案。 ? Conduct formulating the annually security and fire control plan, and the budget of the department. 負(fù)責(zé)制定治安﹑消防的年度工作計(jì)劃，及部門各項(xiàng)費(fèi)用的年度預(yù)算。 ? Responsible for the security of VIP guests and security work for important events. 負(fù)責(zé)重要賓客或重要的活動(dòng)及重點(diǎn)部位的安全保衛(wèi)工作。 ? Establish a good relationship with the guests, handle the complaints properly. 與賓客建立良好的關(guān)系，妥善處理投訴。 ? Conduct investigation for the activities which related to fire control, accident, injury, damage, intimidation, traffic accidents and other incidents. Identify the suspect object in a timely manner, prevent accidents. 負(fù)責(zé)對(duì)發(fā)生在物業(yè)內(nèi)的涉及到消防、意外事故、受傷、損害、恐嚇、交通事故等事件進(jìn)行調(diào)查，及時(shí)找出嫌疑對(duì)象或提早預(yù)防可能出現(xiàn)的意外事故。 ? When the accidents occur, assist senior management to investigate and take actions promptly, report to the management authorities of the investigation results and process. 當(dāng)公司發(fā)生火災(zāi)或各類案件時(shí)，協(xié)助高層管理人員積極展開調(diào)查，及時(shí)采取措施，并及時(shí)向管理當(dāng)局報(bào)告調(diào)查和處理的情況。 ? Conduct the training the information of "fire, theft, anti-sabotage, explosion-proof, anti-burst accident," responsible for the safety of all department employees. 負(fù)責(zé)組織開展以“防火、防盜、防破壞、防爆、防突發(fā)事故”的“五防”為內(nèi)容的安全、法制知識(shí)的培 訓(xùn)，及負(fù)責(zé)所有部門員工的各項(xiàng)安全管理工作。 ? Assist and supervise the safety management of the relevant departments of the company, work together with the person in charge of the security work of various departments. 協(xié)助和督促公司相關(guān)部門的各項(xiàng)安全管理工作，與各部門負(fù)責(zé)人就安全防護(hù)工作保持聯(lián)絡(luò)，使物業(yè)和 諧運(yùn)轉(zhuǎn)。 ? Learn from the opinions and suggestions of all aspects of security for property, and make improvements. 及時(shí)汲取各方面對(duì)于物業(yè)安全的意見和建議，并積極改進(jìn)。 ? Collect all the information about fire safety equipment and the information of devices protection. 關(guān)注搜集所有關(guān)于消防的安全設(shè)備、保護(hù)裝置的信息。 ? Maintain good relationship with local police, fire control department, and the relevant government departments and to establish good reputation of the property. 與物業(yè)所在社區(qū)的公安、消防和政府有關(guān)部門保持良好的聯(lián)系，建立物業(yè)的良好聲譽(yù)。 ? Know well of the staff in a timely manner, to identify and solve problems. 及時(shí)了解員工動(dòng)態(tài)，發(fā)現(xiàn)并解決問題。 ? Selection and training of potential employees. 選拔和培養(yǎng)有潛質(zhì)的員工。 ? Take shifts on MODS. 定期擔(dān)任物業(yè)值班經(jīng)理。 ? In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work. 遵守集團(tuán)的環(huán)境健康安全方針政策，日常工作中注意節(jié)能和安全操作。 ? Other tasks assigned. 領(lǐng)導(dǎo)交辦的其他工作。 Requirements 資質(zhì)需求 ? College degree above or equivalent degrees is essential; 大?；蛲纫陨蠈W(xué)歷； ? Minimum of 5 years management experience at service apartment/ branding hotels, security training experience is preferred; 有5 年以上服務(wù)公寓/星級(jí)酒店相關(guān)管理工作經(jīng)驗(yàn)，接受過酒店保安培訓(xùn)者優(yōu)先考慮； ? Certain English language ability is preferred; 有一定的英文聽/說/讀/寫能力者優(yōu)先考慮； ? Know well of the job-related knowledge such as security, guard, and some legal knowledge; 掌握并熟悉有關(guān)安全、保衛(wèi)、偵破、消防等職務(wù)知識(shí)，有一定的法律知識(shí)； ? Good language organization skills, communication skills, and management capabilities, and can deal with emergencies; 具有良好的語言組織能力、溝通能力和管理能力，且具有處理突發(fā)事件的能力； ? Great sense of responsibility, honest, positive attitude; 富有工作責(zé)任心，誠(chéng)實(shí)可靠，態(tài)度積極； ? Clear-headed; Efficient; Good appearance; Energetic; 頭腦清醒，辦事敏捷，品貌端正，精力充沛； ? Familiar with EXCEL, WORD, PowerPoint、Outlook; 熟練使用電腦，熟悉Microsoft Office 軟件（例如：Word、Excel、PowerPoint、Outlook 等）； ? Be able to work under pressure. 能承受工作壓力。 工作地點(diǎn)：上海市浦東新區(qū)高建北路188弄

崗位職責(zé) 1、通過訓(xùn)練領(lǐng)導(dǎo)和激發(fā)團(tuán)隊(duì)員工。 2、積極地參加職業(yè)培訓(xùn)，讓員工保持水平一致。 3、訓(xùn)導(dǎo)團(tuán)隊(duì)，提高員工水平，激勵(lì)他們完成目標(biāo)。 4、控制酒店員工的流失率。 5、確保員工手冊(cè)，相關(guān)勞動(dòng)法，HR指南的一致性，如有違反，紀(jì)律處分。 6、根據(jù)酒店標(biāo)準(zhǔn)，進(jìn)行每年一次的1:1的個(gè)人發(fā)展回顧，確保對(duì)員工進(jìn)行公平客觀的描述，以便為員工提供繼續(xù)發(fā)展的平臺(tái)。 7、訓(xùn)練和發(fā)展有潛力的員工，令其有更好的職業(yè)前景。 8、致力于酒店工作，為酒店發(fā)展提供建議，有創(chuàng)新精神，為顧客提供品質(zhì)服務(wù)。 9、負(fù)責(zé)新員工的培訓(xùn)，使其盡快勝任工作，并告知酒店的要求。 10、在電話中心團(tuán)隊(duì)中扮演積極角色，有效的溝通，確保達(dá)到目標(biāo)。 11、交流的時(shí)候熱情的語調(diào)和所有賓客問候，讓他們覺得受到酒店的歡迎。 12、及時(shí)有效的和賓客溝通，確保給顧客及時(shí)的答復(fù)。每個(gè)客人的要求必須要在十五分鐘內(nèi)解決。 13、及時(shí)準(zhǔn)確的為酒店內(nèi)外賓客轉(zhuǎn)接電話。 14、準(zhǔn)確及時(shí)的為客人傳遞信息，確保顧客隱私。 15、遵循酒店品牌標(biāo)準(zhǔn)，保護(hù)客人隱私，防止酒店數(shù)據(jù)泄露。 16、采取必要行動(dòng)，及時(shí)有效的處理顧客的不滿，適當(dāng)?shù)臅r(shí)候告知賓客關(guān)系經(jīng)理?；卦L客人，確?？腿藢?duì)解決方法滿意。 17、關(guān)注客戶信息和喜好，確保滿足客人的要求。 18、要確保為客人提供人性化服務(wù)。 19、確保為會(huì)員顧客提供優(yōu)質(zhì)專業(yè)的服務(wù)，發(fā)展客人加入會(huì)員。 20、將顧客信息準(zhǔn)確錄入酒店管理系統(tǒng)，確保團(tuán)隊(duì)成員信息共享。 22、了解酒店周邊地區(qū)的信息，名勝，風(fēng)景地等，為顧客提供方便。 23、與餐飲部，客房部，工程部，IT等進(jìn)行有效的溝通。 24、匯報(bào)有關(guān)酒店系統(tǒng)，硬件設(shè)施的有關(guān)問題及處理方式。 25、隨時(shí)向前廳經(jīng)理匯報(bào)動(dòng)態(tài)。 26、能熟練的掌握和運(yùn)用電腦， 27、隨時(shí)檢查，確保質(zhì)量始終如一。 28、確保信息有效的傳達(dá)到人，及時(shí)解決問題 崗位要求 1、保持和各部門的良好關(guān)系及信息傳遞的有效性。 2、保證向酒店內(nèi)部和外部客人提供高質(zhì)量的服務(wù)。 3、維護(hù)酒店設(shè)施設(shè)備的正常運(yùn)轉(zhuǎn)。 4、保持工作環(huán)境整潔。 5、達(dá)到綠色酒店的要求。 5、編輯更新工作標(biāo)準(zhǔn)和程序。遵循酒店品牌標(biāo)準(zhǔn)。

崗位職責(zé)： 1.參與制定錦江麗笙酒店品牌戰(zhàn)略，明確品牌差異化定位、目標(biāo)客群及市場(chǎng)拓展方向，確保與公司長(zhǎng)期發(fā)展目標(biāo)一致。 2.主導(dǎo)品牌標(biāo)準(zhǔn)體系的搭建與迭代，涵蓋服務(wù)流程、產(chǎn)品設(shè)計(jì)、視覺形象等，保障品牌一致性。 3.協(xié)同市場(chǎng)營(yíng)銷部門制定品牌傳播策略，通過數(shù)字化營(yíng)銷、會(huì)員體系、跨界合作等提升品牌影響力。 4.建立連鎖酒店運(yùn)營(yíng)標(biāo)準(zhǔn)操作流程和服務(wù)質(zhì)量檢查體系，涵蓋開業(yè)籌備、日常運(yùn)營(yíng)、質(zhì)量控制等環(huán)節(jié)，確保高效執(zhí)行落地，同時(shí)，推動(dòng)ESG（環(huán)境、社會(huì)、治理）標(biāo)準(zhǔn)在運(yùn)營(yíng)中的實(shí)施。 5.參與酒店總經(jīng)理勝任力及業(yè)績(jī)?cè)u(píng)估，監(jiān)督并督導(dǎo)總經(jīng)理完成總部下達(dá)的任務(wù)及目標(biāo)，同時(shí)聯(lián)合公司各職能部門，通過經(jīng)營(yíng)分析會(huì)等多種形式與酒店管理團(tuán)隊(duì)共同回顧重要經(jīng)營(yíng)指標(biāo)，敦促、指導(dǎo)酒店實(shí)現(xiàn)各項(xiàng)目標(biāo)，確保盈利最大化。 6.定期拜訪或電話溝通，確保業(yè)主了解品牌標(biāo)準(zhǔn)、公司政策及促銷活動(dòng)，獲得業(yè)主對(duì)公司各類經(jīng)營(yíng)活動(dòng)的支持，并維護(hù)好與業(yè)主關(guān)系。 7.確保各酒店遵守法律法規(guī)和行業(yè)標(biāo)準(zhǔn)，并能識(shí)別及應(yīng)對(duì)運(yùn)營(yíng)中的潛在風(fēng)險(xiǎn)，制定應(yīng)急預(yù)案。 8.向公司和酒店管理團(tuán)隊(duì)提供建設(shè)性反饋意見，并能引領(lǐng)團(tuán)隊(duì)，樹立榜樣。 任職要求： 1.大學(xué)本科及以上學(xué)歷。擁有酒店運(yùn)營(yíng)、餐飲管理專業(yè)學(xué)歷者優(yōu)先。 2.擁有15年的酒店管理及運(yùn)營(yíng)經(jīng)驗(yàn)，其中10年左右的國(guó)際或國(guó)內(nèi)知名品牌高層管理經(jīng)驗(yàn)。有過同時(shí)負(fù)責(zé)多家酒店運(yùn)營(yíng)經(jīng)歷者優(yōu)先。 3.有豐富的酒店運(yùn)營(yíng)管理經(jīng)驗(yàn)。擁有酒店籌備開業(yè)經(jīng)驗(yàn)者優(yōu)先。 4.具有充分的團(tuán)隊(duì)合作精神、敬業(yè)精神及職業(yè)道德。 5.具有出色的領(lǐng)導(dǎo)能力，文化適應(yīng)能力和靈活性，能夠合理處理沖突，有效應(yīng)變。 6.英語流利。 7.能接受頻繁出差。

崗位職責(zé)： 1.主導(dǎo)酒店籌建項(xiàng)目全周期管理，建立籌備開業(yè)預(yù)算，制定分階段里程碑計(jì)劃，明確時(shí)間節(jié)點(diǎn)、資源分配及責(zé)任分工。 2.統(tǒng)籌技術(shù)服務(wù)、工程、采購(gòu)等跨部門相關(guān)人員，確保硬件設(shè)施（如客房、餐飲、會(huì)議空間）符合品牌標(biāo)準(zhǔn)及市場(chǎng)需求，并協(xié)調(diào)解決設(shè)計(jì)變更與工程沖突問題。 3.在項(xiàng)目籌建期，系統(tǒng)性識(shí)別施工延期、成本超支及合規(guī)漏洞等潛在風(fēng)險(xiǎn)，制定應(yīng)急預(yù)案并推動(dòng)落實(shí)。 4.監(jiān)督消防、環(huán)保、安保等專項(xiàng)驗(yàn)收流程，跟進(jìn)項(xiàng)目開業(yè)所需的各種許可證，確保符合當(dāng)?shù)胤ㄒ?guī)與行業(yè)標(biāo)準(zhǔn)，并通過建立供應(yīng)商評(píng)估與管控機(jī)制，有效防范合同糾紛與質(zhì)量風(fēng)險(xiǎn)。 5.制定開業(yè)倒計(jì)時(shí)計(jì)劃，協(xié)調(diào)財(cái)務(wù)、工程、市場(chǎng)銷售、餐飲、人力資源等部門完成開業(yè)物資采購(gòu)、人員招聘及培訓(xùn)，并確保項(xiàng)目預(yù)算和采購(gòu)合規(guī)性。 6.建立開業(yè)初期關(guān)鍵指標(biāo)體系，包括入住率、每間可售房收入、客戶滿意度等。 分析運(yùn)營(yíng)數(shù)據(jù)，識(shí)別瓶頸問題，并提出改進(jìn)方案。 任職要求： 1.本科及以上學(xué)歷，酒店管理、工程管理等相關(guān)專業(yè)優(yōu)先。 2.擁有10年以上酒店管理及運(yùn)營(yíng)經(jīng)驗(yàn)，其中8年左右的國(guó)際或國(guó)內(nèi)知名品牌籌開及在營(yíng)酒店高層管理經(jīng)驗(yàn)。有過同時(shí)負(fù)責(zé)多家酒店籌開運(yùn)營(yíng)全周期經(jīng)歷者優(yōu)先。 3.具有充分的團(tuán)隊(duì)合作精神、敬業(yè)精神及職業(yè)道德。 4.具有出色的領(lǐng)導(dǎo)能力，文化適應(yīng)能力和靈活性，能夠合理處理沖突，有效應(yīng)變。 5.能用英語溝通。 6.能接受頻繁出差。

崗位職責(zé)： 一、戰(zhàn)略規(guī)劃與體系建設(shè) 1、參與擬定錦江麗笙酒店發(fā)展規(guī)劃、編制年度經(jīng)營(yíng)計(jì)劃等。在組織架構(gòu)調(diào)整、人才布局等重大決策上為行政委員會(huì)提供專業(yè)建議。定期深度剖析人力資源現(xiàn)狀與市場(chǎng)動(dòng)態(tài)，產(chǎn)出分析報(bào)告，助力公司把握行業(yè)趨勢(shì)。 2、依據(jù)公司發(fā)展戰(zhàn)略，制定中長(zhǎng)期人力資源規(guī)劃及年度實(shí)施計(jì)劃，明確實(shí)施路徑與分工，并推進(jìn)落實(shí)。 3、設(shè)計(jì)并持續(xù)優(yōu)化公司人力資源管理體系（含招聘、培訓(xùn)、績(jī)效、薪酬、員工關(guān)系等模塊）。 組織架構(gòu)與制度設(shè)計(jì)，確保各項(xiàng)制度、流程既符合公司定位，又具實(shí)操性與合規(guī)性。持續(xù)跟進(jìn)體系運(yùn)行效果，依據(jù)內(nèi)外部環(huán)境變化及時(shí)優(yōu)化，提升人力資源管理效能。 二、核心業(yè)務(wù)管理 1、人才招聘與梯隊(duì)建設(shè)。搭建多元化招聘渠道，開發(fā)數(shù)字化勝任力模型，將錦江麗笙品牌標(biāo)準(zhǔn)嵌入招聘評(píng)估工具。統(tǒng)籌高層管理人才及關(guān)鍵崗位的獵聘與儲(chǔ)備。推動(dòng)人才盤點(diǎn)、繼任計(jì)劃、輪崗機(jī)制、管培生項(xiàng)目，構(gòu)建系統(tǒng)化管理梯隊(duì)，有效支持業(yè)務(wù)擴(kuò)張需求。 2、績(jī)效與薪酬管理。設(shè)計(jì)具有市場(chǎng)競(jìng)爭(zhēng)力的薪酬福利體系。根據(jù)公司的業(yè)績(jī)目標(biāo)，優(yōu)化激勵(lì)考核評(píng)價(jià)體系，審核考核結(jié)果并推動(dòng)獎(jiǎng)懲方案落地。設(shè)計(jì)利潤(rùn)分享計(jì)劃方案，將公司GOP目標(biāo)與獎(jiǎng)金池掛鉤。 3、培訓(xùn)與組織發(fā)展。建立符合公司戰(zhàn)略發(fā)展要求的培訓(xùn)體系，制定公司年度培訓(xùn)規(guī)劃， 監(jiān)督下屬酒店實(shí)施專業(yè)技能與管理能力培訓(xùn)。搭建學(xué)習(xí)平臺(tái)架構(gòu)，賦能酒店和的員工學(xué)習(xí)與發(fā)展。 4、實(shí)施“品牌文化融合”活動(dòng)，推動(dòng)價(jià)值觀落地，提升旗下酒店對(duì)錦江麗笙企業(yè)文化的認(rèn)同度，增強(qiáng)凝聚力與滿意度，打造高素質(zhì)、富有活力的酒店人才團(tuán)隊(duì)。 三、人力成本與合規(guī)管控 1、編制人力資源預(yù)算，監(jiān)控人力成本并優(yōu)化資源配置。 2、主導(dǎo)年度人力資源審計(jì)，確保勞動(dòng)政策合規(guī)性，規(guī)避法律風(fēng)險(xiǎn)。 3、指導(dǎo)旗下酒店人力資源工作，協(xié)調(diào)多店間人才調(diào)配與經(jīng)驗(yàn)共享。 任職要求： 1.大學(xué)本科及以上學(xué)歷，有人力資源專業(yè)背景者優(yōu)先考慮。 2.具備10年以上的國(guó)際、國(guó)內(nèi)高端品牌全面人力資源的管理經(jīng)驗(yàn)，并擁有相同崗位的工作經(jīng)驗(yàn)。 3.精通國(guó)家勞動(dòng)法及相關(guān)政策，酒店行業(yè)人力資源管理模式并有豐富的實(shí)踐經(jīng)驗(yàn)，對(duì)人力資源管理各個(gè)職能模塊均有深入的認(rèn)識(shí)。 4.有親和力，很強(qiáng)的激勵(lì)、溝通、協(xié)調(diào)、團(tuán)隊(duì)領(lǐng)導(dǎo)能力，責(zé)任心、事業(yè)心。 5.具有充分的團(tuán)隊(duì)合作精神、敬業(yè)精神及職業(yè)道德。 6.具有出色的領(lǐng)導(dǎo)能力，文化適應(yīng)能力和靈活性，能夠合理處理沖突，有效應(yīng)變。 7.能用英語溝通。 8.能接受頻繁出差。

【崗位職責(zé)】 1、全面負(fù)責(zé)西廚房的日常運(yùn)營(yíng)管理工作，包括菜品研發(fā)、菜單設(shè)計(jì)、成本控制及廚房人員排班； 2、監(jiān)督并確保所有西餐菜品的出品質(zhì)量、口味及擺盤符合酒店標(biāo)準(zhǔn)； 3、制定并執(zhí)行廚房操作規(guī)范及食品安全標(biāo)準(zhǔn)，確保符合衛(wèi)生及安全要求； 4、負(fù)責(zé)廚房原材料的采購(gòu)計(jì)劃及庫(kù)存管理，控制食材成本，減少浪費(fèi)； 5、定期培訓(xùn)廚房員工，提升團(tuán)隊(duì)專業(yè)技能及服務(wù)意識(shí)； 6、與其他部門協(xié)調(diào)合作，確保餐飲服務(wù)的順暢運(yùn)行； 7、及時(shí)處理客人反饋，優(yōu)化菜品及服務(wù)流程。 【崗位要求】 1、具備扎實(shí)的西餐烹飪技能及豐富的廚房管理經(jīng)驗(yàn)； 2、熟悉西餐菜系及流行趨勢(shì)，能夠獨(dú)立完成菜單設(shè)計(jì)及創(chuàng)新； 3、具備較強(qiáng)的成本控制意識(shí)及食品安全管理能力； 4、良好的團(tuán)隊(duì)管理能力，能夠有效協(xié)調(diào)及激勵(lì)員工； 5、工作細(xì)致認(rèn)真，責(zé)任心強(qiáng)，能適應(yīng)高強(qiáng)度工作環(huán)境； 6、具備良好的溝通能力及抗壓能力，能靈活應(yīng)對(duì)突發(fā)情況。

工作職責(zé)：Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting? Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures? Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks? Ensure that relevant hotel and above－h(huán)otel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls? Integrate with other functions to ensure we exceed our customer’s, owner’s and shareholder expectationsKey areas of AccountabilityProfit? Ensure all Best Practices and Standard Operating Procedures are followed to capitalise and maximise revenue potential and market share.? To utilise systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis.Quality? Follow Best Practice and Standard Operating Procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis.? Feed ideas and suggestions to strive for constant improvement of operating procedures and new opportunitiesCustomer? Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management decisions and actions being taken pertaining to inventory and rate control, pricing and overbooking.People? Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Manager as required to ensure all team members are provided with excellent training for Revenue Analyst and Revenue Management duties.Specific AccountabilitiesInventory Control : Manages and maintains Group and Transient inventory controls? Proactively reviews and implements room accommodation and rate inventory controls via IDeaS V5i and R&I on a daily basis? Ensure group inventory cut－off dates are managed in line with contracts and according to demand? Implement all blackout dates and reviews frequently to determine if adjustments are needed? Work with Front Office to ensure agreed sell－out strategies are in place? Maintain rate parity with third party sites through extranet sites? Proactively reviews key demand periods to maximise RevPAR and profit through effective consideration of costs of salesSales and Pricing Strategy : Develops, monitors and adjusts sales and pricing strategies? Conduct weekly Business Focus & Group Review Meetings where the appropriate booking period is evaluated for proper rate and availability control. The Revenue Manager will provide a synopsis of results vs. direction from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment.? Weekly reviews of GEM / Delphi / Database reports if available to address concerns and action plans relating to groups & events? Develop and reviews annual transient and group pricing and demand calendars on a quarterly basis? Ensure pricing is consistent in all distribution channels （QnQ R&I, GDS, Internet, Extranets）? Identify opportunities through channels and recommends channel marketing? Liaise with market managers for key 3rd party operators? Liaise with HRCC and monitors conversion? Review corporate account production quarterly with sales to identify patterns & volume of production and agree appropriate actions? Conduct Daily Detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months.Information Analysis and Monitoring : Provides critical analysis of strategies, room statistics and demand factors? Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system? Ensure the integrity of data flowing into IDeaS V5i by regularly cross－referencing other sources such as OnQ R&I and OnQ Insider reports.? Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies? Conduct displacement analysis of group business as needed to determine the impact potential business will have on RevPAR? Review all tentative and definite group bookings to ensure they support the implemented strategies – ensure IDeaS V5i Group Status is updated and Group Evaluator is used effectively? Complete weekly booking pace reports and analysis on pace, recommends strategy changes when needed? Analyse past and present trends and makes recommendations for future strategies.? Ensure all ONQ R&I / SRP maintenance is configured according to the current standards – rms rates, yieldable flag, commissionable status? Ensure accuracy of all information being produced/ reported effectivelyForecasting : Prepare all weekly, monthly, 3 month forecast and budget using appropriate systems and tools? Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools? Prepare plan revenue proposal? Perform IDeaS V5i Forecast Validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecastCompetitive and Demand Analysis : Ensures rate shopping data is consistent, appropriate and effectively analysed? Review all competitive shops on a daily basis and identifies selling strategies, opportunities and market trends? Review Demand Calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis.? Maintain historical data on events and performance on any promotions during these demand－generating events.? Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately.? Proactively identifies peak nights and peak periods and sets KPI targets and action plans? Identify demand troughs and leads an action planDriving Commercial Performance : Drives incremental EBITDA, RevPar and Fair Market Share performance through the following? Work effectively with RMCC Team members, Hotels （GMs, DBDs, C&E and on property revenue coordinator）, Sales, RDRs, Marketing, e－commerce to ensure incremental financial performance （RevPar, EBITDA）? Ensure growth in performance of KPIs such as Room Type Supplements, Peak Nights, House Overbooking and Forecast Accuracy? Drive Hotel Fair Market Share performance, moving hotels into the “Gaining” quadrants? Ensure any Holiday Cover commitments are managed as per standard任職資格：Experience ? Practical working experience within hotel revenue management Skills ? Advanced Excel, PowerPoint & Word ? Strong analytical skills ? Management skills （such as leadership, organization, communication, control） ? Good communication skills ? Excellent organization and planning skills Qualities ? Sound functional knowledge of the day to day Management & operation of a Revenue Management Department ? Commercial attitude and proactive sales approach ? Ability to set, & maintain minimum Standards ? Ability to analyse data and identify significant trends

1、嚴(yán)格遵守酒店內(nèi)的所有規(guī)章制度，包括酒店的消防與安全政策，以及包括HACCP在內(nèi)的衛(wèi)生法規(guī)。 All rules & regulations are strictlyadhered within the hotel including hotel’s policy on fire and safety as well ashygiene regulations including HACCP. 2、充分挖掘宴會(huì)部門的銷售潛力以推動(dòng)業(yè)績(jī)，并嚴(yán)格遵守預(yù)算規(guī)定。 The sales are driven to the Banquetingdepartment’s full potential and that budget is adhered to. 3、宴會(huì)服務(wù)中的產(chǎn)品與服務(wù)質(zhì)量始終保持高標(biāo)準(zhǔn)，絕不妥協(xié)。 A High quality of product and service isnever compromised in the Banquet operations. 4、以創(chuàng)業(yè)型思維推動(dòng)宴會(huì)部門發(fā)展，持續(xù)挖掘并把握機(jī)會(huì)以拓展更多業(yè)務(wù)。 The Banqueting department is developed in anentrepreneurial manner, looking for opportunities to generate more business atall times. 5、鼓勵(lì)創(chuàng)新并孕育新想法，將其落實(shí)執(zhí)行后向部門負(fù)責(zé)人匯報(bào)。 Innovation and new ideas are fostered,implemented and communicated to the Head of Department. 6、成功推動(dòng)宴會(huì)部門內(nèi)部人才的成長(zhǎng)與發(fā)展。 The growth of internal talent within theBanqueting department is successfully implemented.

工作內(nèi)容： 1、日料、放題、omakase、鐵板燒、壽喜燒、懷石 2、菜單設(shè)計(jì)，完成SOP、BOM表； 3、對(duì)出品、制作流程、食品安全負(fù)責(zé)； 4、持續(xù)創(chuàng)新，推出特色、季節(jié)性產(chǎn)品； 5、定期試菜、新品研發(fā)； 6、廚房人員管理，技術(shù)培訓(xùn)。 任職資格： 1、做過連鎖類的企業(yè)，門店10+以上 2、出品優(yōu)良

1、保持一個(gè)標(biāo)準(zhǔn)的倉(cāng)儲(chǔ)量，并能滿足樓層的需要 2、將樓層領(lǐng)班的提貨單與樓層工作間的物品進(jìn)行抽樣對(duì)比以確保準(zhǔn)確 3、收到貨物后，抽查其數(shù)量和質(zhì)量。任何質(zhì)量和數(shù)量的不符都要向行政管家匯報(bào) 4、作好所有收到和發(fā)出貨物的登記工作， 并不斷進(jìn)行更新 5、精確記錄月度消耗量及儲(chǔ)備量，并于每月初將匯總報(bào)告交與行政管家 6、密切與服務(wù)員合作，檢查小酒吧的每日消耗，總倉(cāng)發(fā)貨，回收記錄確保與記錄相符 7、確保倉(cāng)庫(kù)物品清潔，擺放有序。下班時(shí)移交鑰匙 8、保持布草房的整潔和井井有條。維持樓層布草房的干凈和整潔 9、堅(jiān)持酒店的清潔和維護(hù)程序，保持維護(hù)所在工作區(qū)域的高度整潔 1.?Maintain par stock in the housekeeping store and ensure that requiredsupplies are? ? ? available to all floors 2.?Check requisitions against the supplies in the pantry for accuracy 3.?Report to the Executive Housekeeper differences in quantity or qualityof received? ? ? items, and shortage of supplies 4.?Keep track and update all records of goods received and issuedaccordingly 5.?Keep an accurate record of the monthly consumption of supplies and storeinventory,? ? ? submitting reports to the Executive Housekeeper with the finalfigures at the? ? ? beginning of each mont 6.?Liaise closely with Floor Supervisors and Room Attendants on dailyconsumption,? ? ? general store issuance and collection 7.?Check the storeroom daily and hand over keys before signing out for theday 8.?Keep linen room neat and orderly 9.?Maintain a clean work area, good working relationships with team membersand all? ? ?other departments

【崗位職責(zé)】 1、協(xié)助酒店管理層負(fù)責(zé)及整個(gè)飯店的運(yùn)作收集對(duì)客服務(wù)過程中所產(chǎn)生的問題信息。 2、在前廳部經(jīng)理的直接領(lǐng)導(dǎo)下，在當(dāng)班期間負(fù)責(zé)整個(gè)酒店的正常運(yùn)作。 3、要負(fù)責(zé)處理賓客的問題和投訴及重要賓客的迎領(lǐng)工作。 4、進(jìn)行整個(gè)酒店的安全和日常的設(shè)備檢查工作。 5、解決當(dāng)班期間發(fā)生的安全及客訴問題。 6、向其它班次協(xié)調(diào)交班記錄上需要溝通的事項(xiàng)。 【崗位要求】 1、有同崗位工作經(jīng)驗(yàn)1年以上。 2、形象氣質(zhì)佳，精通電腦及Opera操作，具備較強(qiáng)的英文聽說能力。 3、注重細(xì)節(jié)，工作有責(zé)任心，敢于承擔(dān)責(zé)任，執(zhí)行力較強(qiáng)。 4、有上進(jìn)心和良好的學(xué)習(xí)能力和抗壓能力。

崗位職責(zé)/職位描述 需對(duì)酒店總體運(yùn)作負(fù)責(zé)。管理及協(xié)調(diào)酒店總體運(yùn)作，對(duì)酒店財(cái)務(wù)業(yè)績(jī)及所有部門服務(wù)質(zhì)量和水準(zhǔn)負(fù)責(zé)。負(fù)責(zé)對(duì)酒店總體產(chǎn)品的計(jì)劃、開發(fā)、執(zhí)行以及評(píng)估，以及對(duì)客服務(wù)和對(duì)員工服務(wù)總體負(fù)責(zé)，以確保實(shí)現(xiàn)裸心的愿景與品牌標(biāo)準(zhǔn)、酒店高效運(yùn)轉(zhuǎn)以及提升客戶滿意度與經(jīng)營(yíng)利潤(rùn)。 A.????主要工作職責(zé) CORE RESPONSIBILITIES 制定契合新度假村的裸心基因特色運(yùn)營(yíng)方案。 參與設(shè)計(jì)度假村導(dǎo)覽活動(dòng)及餐飲服務(wù)。 監(jiān)督運(yùn)營(yíng)物資設(shè)備采購(gòu)，與第三方供應(yīng)商簽訂合約。 作為度假村"品牌形象大使"，體現(xiàn)品牌特質(zhì)，持續(xù)保障卓越運(yùn)營(yíng)。 統(tǒng)籌管理各部門，與部門負(fù)責(zé)人保持日常緊密協(xié)作。 完整理解各部門政策及服務(wù)工作程序。 每日巡視所有部門區(qū)域，觀察及指正任何不正確行為。 檢查員工人數(shù)、儀容儀表及態(tài)度。 倉(cāng)庫(kù)—庫(kù)房保持有序、清潔、存貨數(shù)量清楚明了以及設(shè)備設(shè)施保持完好。 通過裸心評(píng)分統(tǒng)監(jiān)控客戶滿意度，親自接待賓客以確保需求被超額滿足。 通過創(chuàng)新實(shí)踐與收益管理實(shí)現(xiàn)客房收益最大化。 定期向裸心酒店管理公司匯報(bào)工作。 查看及回復(fù)日常運(yùn)作提出的相關(guān)需求。 查看每月、每季度及每年的餐飲/房務(wù)財(cái)務(wù)狀況以及工資預(yù)測(cè)。 監(jiān)督管理并預(yù)測(cè)銷售及成本，在必要時(shí)立即采取調(diào)整措施。 監(jiān)督管理所有部門每月收益狀況。 向酒店所有成員提供培訓(xùn)、發(fā)展機(jī)會(huì)、職業(yè)紀(jì)律以及積極的支持，確保酒店質(zhì)量的不斷提高。 監(jiān)督管理所有經(jīng)理職位的面試及招聘，確保管理團(tuán)隊(duì)的方向、服務(wù)質(zhì)量的發(fā)展的連貫、一致性，維持團(tuán)隊(duì)的積極性及高效性。創(chuàng)造及維護(hù)一個(gè)高質(zhì)量、專業(yè)的工作環(huán)境。 預(yù)測(cè)顧客及員工的需求，快速回復(fù)。與客人建立積極聯(lián)系。 協(xié)助和提供新的市場(chǎng)發(fā)展建議。 遵守公司所有的政策和程序。 完成所有由上級(jí)主管分配的相關(guān)任務(wù)。 B.????任職要求 REQUIREMENTS 酒店管理專業(yè)大專畢業(yè)。 四星級(jí)以上酒店高級(jí)管理經(jīng)驗(yàn)10年以上。 了解酒店行業(yè)主要發(fā)展趨勢(shì)。 具備全面酒店運(yùn)營(yíng)經(jīng)驗(yàn)，擅長(zhǎng)提升收益、服務(wù)標(biāo)準(zhǔn)與盈利能力，注重日常運(yùn)營(yíng)細(xì)節(jié)并超越賓客期望。 具有卓越的財(cái)務(wù)商業(yè)頭腦（制定年度預(yù)算并達(dá)成目標(biāo)是核心職責(zé)）。 具有扎實(shí)的運(yùn)營(yíng)背景， 精通促銷營(yíng)銷及銷售團(tuán)隊(duì)領(lǐng)導(dǎo)。 擅長(zhǎng)通過收入流管控、現(xiàn)金流及物業(yè)支出管理酒店財(cái)務(wù)。 具有出眾的人際交往能力，能妥善處理業(yè)主、同事及各級(jí)員工關(guān)系，能流利使用英語與客人、管理層和同事溝通。 代表公司維護(hù)業(yè)主關(guān)系。 通過系統(tǒng)培訓(xùn)持續(xù)提升員工服務(wù)技能。

Job Summary: TheDirector of Project Management will lead and oversee all aspects of projectmanagement within China, ensuring the successful execution of projects frominception to completion. This role combines strategic leadership with hands-onmanagement of design, procurement, construction, and franchise-relatedprojects. The Director will play a crucial role in aligning project executionwith corporate standards and strategic objectives, enhancing propertydevelopment, and maximizing value for stakeholders. Responsibilities: ·?Leadthe strategic planning and execution of projects, ensuring alignment withcorporate goals and standards. ·?Oversee pre-project reviews, design,procurement, and construction processes, collaborating with diversestakeholders including joint venture partners, consultants, and governmentdepartments. ·?Develop and enforce design strategies,standards, and guidelines to ensure compliance with brand requirements andProperty Improvement Plans (PIPs). ·?Collaborate with the regional Design& Technical Services team to create regionally appropriate hotel designs. ·?Manage project budgets, timelines, andresources to ensure financial efficiency and compliance. ·??Supervise quality and complianceduring on-site construction, ensuring adherence to approved drawings and brandstandards. ·??Communicate and collaborateeffectively with designers, architects, engineers, contractors, and otherstakeholders to ensure successful project outcomes. ·??Liaise with Business Development onpre-development activities and support strategic initiatives. ·??Monitor and enforce quality standards,conducting inspections and validations of mock-up rooms and project sites. ·??Oversee fire life and safetyactivities in collaboration with the Head of MEP Design Services. ·??Prepare and maintain comprehensiveproject reports and documentation, ensuring timely updates on project progressand status. ·??Research and engage with leadingInterior and Architectural Design Firms, maintaining a database of specialistsin hospitality projects. ·??Pursue continuous professionaldevelopment and stay informed of industry trends and innovations. ·? This role demands a visionary leaderwho can integrate strategic planning with operational execution, ensuring thatprojects not only meet but exceed quality and performance standards. TheDirector will be pivotal in driving Ascott's growth and success within theChina region through collaborative and innovative project management. Requirements: ·??Atleast 10 years of experience in the architectural or engineering design field withstrong project management skills. ·??Holdsan Architectural or Engineering degree from an accredited institution. ·??Experiencedin managing internal multi-disciplinary teams in the development of hospitalityprojects. ·??Capableof effectively managing third-party consultants. ·??Independentthinker who is comfortable with proactive innovation, managing change, andleading department initiatives. ·??Experiencedin working with respect for local cultures and the ability to adapt solutionsto changing needs and environments. ·??Possessesa comprehensive understanding of hotel and resort operations, including rooms,food and beverage, spa, and meeting space flow. ·??Hasan eye for detail and good analytical skills, capable of making sound businessdecisions. ·??Highlyorganized, charismatic, and a hands-on team player with exceptionalcommunication and negotiation skills. ·??Strongworking knowledge of Microsoft Word, Outlook, Excel, CAD, InDesign, Photoshop,or similar design presentation software. ·??Willingnessand ability to travel as required.