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  • 全國(guó) | 5年以上 | 大專 | 食宿面議
    • 五險(xiǎn)一金
    • 人性化管理
    • 崗位晉升
    • 管理規(guī)范
    文旅運(yùn)營(yíng)公司 | 1-49 人
    • 投遞簡(jiǎn)歷
    此崗位為北京融通旅發(fā)酒店管理有限公司旗下項(xiàng)目酒店招聘,包括融悅庭酒店等。 崗位職責(zé): 1.?全面負(fù)責(zé)酒店的籌備開(kāi)業(yè)及經(jīng)營(yíng)管理工作; 2.?建立、健全酒店的組織管理體系; 3.?負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo); 4.?負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算; 5.?落實(shí)酒店年度財(cái)務(wù)預(yù)算和年度工作指標(biāo); 6.?督促酒店維修保養(yǎng)工作和酒店安全管理工作; 7.?負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象; 8.?做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更; 9.?指導(dǎo)培訓(xùn)工作,培養(yǎng)人才,提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì); 10.?做好為軍惠軍服務(wù),提升客戶滿意度; 11.?完成公司領(lǐng)導(dǎo)安排的其他任務(wù)。 崗位職責(zé): 1.?專科及以上學(xué)歷,年齡不超過(guò)45歲; 2.?中共黨員優(yōu)先,具有相關(guān)專業(yè)資格證者優(yōu)先; 3.?具備酒店3個(gè)以上業(yè)務(wù)部門崗位工作經(jīng)歷,熟悉酒店各部門服務(wù)及管理流程; 4.?5年以上酒店部門負(fù)責(zé)人或3年以上總經(jīng)理助理、副總經(jīng)理工作經(jīng)驗(yàn),酒店市場(chǎng)銷售、房務(wù)管理出身優(yōu)先考慮; 5.?善于管理和經(jīng)營(yíng)團(tuán)隊(duì),事業(yè)心強(qiáng); 6.?有較強(qiáng)的計(jì)劃、組織、協(xié)調(diào)、控制和綜合決策能力; 7.?可接受工作地點(diǎn)調(diào)配。
  • 全國(guó) | 5年以上 | 大專 | 食宿面議
    • 帶薪年假
    • 包吃包住
    • 技能培訓(xùn)
    • 崗位晉升
    • 員工生日禮物
    • 人性化管理
    • 社保
    國(guó)內(nèi)高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    所屬部門:遠(yuǎn)洲集團(tuán)_財(cái)務(wù)管理中心_下屬酒店財(cái)務(wù)負(fù)責(zé)人 近期工作地點(diǎn):江浙滬 分子酒店 崗位職責(zé): 一、財(cái)務(wù)管理和控制職責(zé) 1、在集團(tuán)領(lǐng)導(dǎo)下貫徹執(zhí)行國(guó)家經(jīng)濟(jì)政策、財(cái)經(jīng)紀(jì)律。嚴(yán)格執(zhí)行酒店所制定的財(cái)務(wù)管理和會(huì)計(jì)核算標(biāo)準(zhǔn)。 2、監(jiān)督財(cái)務(wù)管理系統(tǒng)和控制程序的實(shí)施。 3、正確反映酒店的經(jīng)營(yíng)業(yè)績(jī)。 4、做好酒店的財(cái)務(wù)、物資的有效管理。 二、酒店?duì)I運(yùn)管理和控制職責(zé) 1、根據(jù)集團(tuán)決策,分析市場(chǎng)供求關(guān)系,制定酒店年度預(yù)算,監(jiān)督經(jīng)營(yíng)預(yù)算的實(shí)際費(fèi)用及分析經(jīng)營(yíng)的執(zhí)行情況。 2、組織資金籌措,監(jiān)督資金使用。 3、根據(jù)營(yíng)運(yùn)需要,合理安排和控制資金使用。 4、編制資金流動(dòng)表,及時(shí)掌握資金動(dòng)向。 5、加速資金回放。 三、經(jīng)營(yíng)及財(cái)務(wù)管理的評(píng)價(jià)職責(zé)。 運(yùn)用各種對(duì)比分析的方法,對(duì)酒店的經(jīng)營(yíng)成果以及財(cái)務(wù)管理進(jìn)行評(píng)價(jià),為酒店的經(jīng)營(yíng)決策提供資料。 四、會(huì)計(jì)年度審計(jì)職責(zé)。 完成每年酒店的帳目及反映酒店經(jīng)營(yíng)成果的報(bào)表并報(bào)集團(tuán)審核。 五、行政管理 1、協(xié)調(diào)各部門之間的關(guān)系,配合營(yíng)業(yè)部門工作的開(kāi)展。 2、處理財(cái)務(wù)內(nèi)部的各項(xiàng)工作。 3、協(xié)調(diào)外界有關(guān)方面的關(guān)系,做好與政府、銀行、稅務(wù)等部門的聯(lián)系。 六、人事管理:按照所制定的財(cái)務(wù)管理系統(tǒng)及控制程序?qū)T工進(jìn)行業(yè)務(wù)培訓(xùn)及財(cái)務(wù)體系團(tuán)隊(duì)搭建。 七、其他日常事務(wù)。 任職資格: 1、五年以上酒店財(cái)務(wù)工作經(jīng)驗(yàn),其中三年以上五星級(jí)酒店財(cái)務(wù)經(jīng)理崗位工作經(jīng)驗(yàn); 2、財(cái)會(huì)、金融、經(jīng)濟(jì)、管理等相關(guān)專業(yè)本科以上學(xué)歷,會(huì)計(jì)師資格,具有注冊(cè)會(huì)計(jì)師資格者優(yōu)先; 3、熟悉國(guó)家稅務(wù)等相關(guān)法律法規(guī)、稅務(wù)籌劃及相關(guān)稅務(wù)處理; 4、較強(qiáng)的預(yù)算編制、財(cái)務(wù)核算、財(cái)務(wù)分析和控制能力; 5、良好的組織、協(xié)調(diào)、溝通能力和團(tuán)隊(duì)協(xié)作精神,能承受較大工作壓力; 6、熟練使用金蝶財(cái)務(wù)軟件及相關(guān)辦公軟件。
  • 公寓經(jīng)理 - 00640

    1萬(wàn)-1.8萬(wàn)
    全國(guó) | 5年以上 | 大專 | 食宿面議
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 年底雙薪
    服務(wù)式公寓 | 2000人以上
    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1. 獨(dú)立負(fù)責(zé)單體公寓的日常經(jīng)營(yíng)和運(yùn)作,包括客房、前廳、工程、財(cái)務(wù)及采購(gòu)等各項(xiàng)職能工作;2. 確保部門成本及各項(xiàng)費(fèi)用,得以良好的控制,對(duì)公寓的經(jīng)營(yíng)結(jié)果目標(biāo)及各項(xiàng)滿意度負(fù)責(zé); 3. 根據(jù)酒店的運(yùn)營(yíng)標(biāo)準(zhǔn),隨時(shí)對(duì)房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查和更新;? 4. 制定部門的年度預(yù)算,并確保部門的經(jīng)營(yíng)費(fèi)用控制在預(yù)算之內(nèi);? 5. 負(fù)責(zé)與行政、供應(yīng)商及外部人際關(guān)系的維護(hù); 6. 協(xié)助完成公寓新項(xiàng)目開(kāi)發(fā)及拓展任務(wù);? 7. 協(xié)助完成部門人才培養(yǎng)。 任職條件 1.大專以上學(xué)歷,英語(yǔ)口語(yǔ)熟練。? 2.有5年以上同品牌星級(jí)酒店客房或前廳管理工作經(jīng)驗(yàn),客房管理背景優(yōu)先考慮。? 3.熟悉客房部專業(yè)知識(shí),熟練使用電腦;有一定工工程經(jīng)驗(yàn),同時(shí)具備前廳部崗位工作經(jīng)驗(yàn)。? 4.掌握熟悉酒店管理、服務(wù)流程和質(zhì)量標(biāo)準(zhǔn)。? 5.具有組織協(xié)調(diào)能力、應(yīng)變能力、適應(yīng)能力、經(jīng)營(yíng)能力以及文字表達(dá)能力。? 6.后續(xù)能接受全國(guó)以及海外外派。? 請(qǐng)注意:您的簡(jiǎn)歷信息將會(huì)被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會(huì)采用合理的安全措施來(lái)保護(hù)您的個(gè)人數(shù)據(jù)安全,如您繼續(xù)申請(qǐng)?jiān)撀毼唬幢硎灸阎獣圆⒄J(rèn)可我們的操作。
  • 酒店美工

    4千-5千
    棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    國(guó)內(nèi)高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    【崗位職責(zé)】 1、完成日常美術(shù)設(shè)計(jì)及制作。 2、獨(dú)立完成或協(xié)助專業(yè)廣告人員完成重大美術(shù)制作。 3、保管、節(jié)約各種美工工具、用料。 4、做好美術(shù)資料搜集、處理、分析和存儲(chǔ)工作。 5、認(rèn)真鉆研業(yè)務(wù),提高自身的創(chuàng)作設(shè)計(jì)水平。 【崗位要求】 1、大專以上文化程度;1年以上同崗位工作經(jīng)驗(yàn),美術(shù)/廣告設(shè)計(jì)專業(yè)。 2、具有高品質(zhì)的設(shè)計(jì)并創(chuàng)作酒店所有宣傳品。 3、網(wǎng)頁(yè)制作能力。 4、具有一定的繪畫及美術(shù)制作能力。
  • 收益經(jīng)理

    8千-1萬(wàn)
    棗莊 | 3年以上 | 大專 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. 預(yù)測(cè) 預(yù)測(cè)每周的產(chǎn)出量;控制團(tuán)隊(duì)的產(chǎn)量與價(jià)格策略,通過(guò)出租率和房?jī)r(jià)來(lái)爭(zhēng)取可觀收益。 2. 市場(chǎng)多樣化 確保酒店具有優(yōu)秀的指數(shù)以達(dá)到較高收益和利率 3. 定價(jià) 確保所有市場(chǎng)分割的較佳價(jià)格,特別針對(duì)商務(wù),團(tuán)體與散客。 4. 商務(wù)團(tuán)體 與銷售經(jīng)理商議關(guān)于有潛質(zhì)的商務(wù)團(tuán)體的適量與價(jià)格。監(jiān)測(cè)團(tuán)體量的動(dòng)態(tài),確保團(tuán)體的截止日期、房間出租表,團(tuán)體量得到很好地管理。 5. 每周收益策略 推行每周收益策略會(huì)議與萬(wàn)豪標(biāo)準(zhǔn)保持協(xié)調(diào)一致。 6. 收入管理系統(tǒng)? 酒店是否有或?qū)⒌玫礁呃麧?rùn),扮演主導(dǎo)角色和利用這種方法有助于推進(jìn)酒店收益 。
  • 棗莊 | 3年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Director of Events serve as the key contact for the Meeting Planner.Ensure all requirements of the group are met. Create and provide best practicesfor convention services and Food and Beverage departments for meetings. 宴會(huì)銷售總監(jiān)擔(dān)任會(huì)議策劃人的主要聯(lián)絡(luò)人。確保滿足集團(tuán)公司的所有要求,為會(huì)議服務(wù)團(tuán)隊(duì)和餐飲部打造實(shí)踐方案,為客戶提供完美的會(huì)務(wù)體驗(yàn)。 1.??Follow all company policies and procedures. 遵守所有公司政策和程序。 2.??Responsible in achieving the Catering andBanquet sales objectives and revenue goal of the hotel. 負(fù)責(zé)完成餐飲宴會(huì)銷售目標(biāo)和酒店的收入目標(biāo)。 3.??Develops strong rapport and builds businessrelationship with local customer base through sales and customer interviews. 通過(guò)與客戶的溝通,并與本地客戶建立牢固的合作和商業(yè)伙伴關(guān)系。 4.??Assists the Director of Event Booking Centerin the development of Sales & Marketing plan and in budget preparation. 協(xié)助宴會(huì)銷售總監(jiān)開(kāi)發(fā)并制作銷售計(jì)劃,并準(zhǔn)備預(yù)算。 5.??Manages and administers the Catering andBanquet sales department to ensure smooth operation and all daily tasks arecompleted according to standard and in time. 管理并協(xié)助宴會(huì)銷售部,確保順暢運(yùn)作,及時(shí)有效的完成每日工作任務(wù)。 6.??Coordinates with departments concerned toensure delivery of the highest standards of services to meet customerexpectations. 部門之間協(xié)調(diào),確保為客人提供高水準(zhǔn)服務(wù),達(dá)到其預(yù)計(jì)希望。
  • 審計(jì)主管

    4.5千-5.5千
    棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. To check the previous day Night Audit process is properly completed, ledgers are balanced, system date changed, reports are generated and distributed to designated associates. 審核前一晚夜審的操作程序是否被相應(yīng)的完成,分類帳是否已被結(jié)平,是否已修改系統(tǒng)日期,及生成相應(yīng)的報(bào)表并分派給指定的同事。 2. To investigate and report to Director of Finance any discrepancies during the night audit process. 調(diào)查并和向財(cái)務(wù)總監(jiān)報(bào)告在夜審中發(fā)現(xiàn)的任何差異。 3. To review the various reports on room operations, such as room rates, occupancy etc. Investigate and check supporting documents for rate differences; approvals for house-use rooms and complimentary rooms; 復(fù)核關(guān)于房務(wù)部門的各種報(bào)告,例如房間分配表,房?jī)r(jià),出租率等。調(diào)查并核實(shí)房?jī)r(jià)變動(dòng),內(nèi)部用房及免費(fèi)房批準(zhǔn)權(quán)限。 4. To verify all voided checks, rebates and discounts are properly approved. 核實(shí)所有作廢帳單、減免及折扣是否已得到相應(yīng)的批準(zhǔn)。 5. To investigate all open food & beverage items and price changes. Discuss with restaurant managers on corrective actions. 調(diào)查所有菜單及價(jià)格變動(dòng)的餐飲情況。與餐廳經(jīng)理跟進(jìn)改正措施。
  • 棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. Ensures that all food prepared and served during the shift is in accord with the standard set 確保所有食物在準(zhǔn)備和制作期間符合所定的標(biāo)準(zhǔn) 2. Checks daily mise-en-place, cooking, preparation, and presentation of all food 檢查每日零點(diǎn)的所有食物 3. Assists Sous Chef to control cost by minimising spoilage, utilising food surplus, and controlling portion 協(xié)助廚師長(zhǎng)控制成本,盡量減少損耗,充分利用食物的邊角料,及控制份量 4. Makes sure that all machines, furniture, equipment, and utensils are clean and in working conditions 確保所有的機(jī)器設(shè)備及器具的清潔,并能正常工作 5. Uses standard recipes and makes sure all staff are using them 確保使用標(biāo)準(zhǔn)菜譜制作菜品
  • 大堂吧主管

    4.5千-5.5千
    棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. Food & Beverage Department 餐飲部 1.1. Bar operation 管理酒吧運(yùn)行 · Develop Standards & Procedures, in keeping with the hotel policies and procedures· 按照飯店的標(biāo)準(zhǔn)程序制定服務(wù)標(biāo)準(zhǔn)及規(guī)則 · Complies with the hotel specific, guidelines of Sheraton Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations· 遵守飯店的規(guī)章制度及喜來(lái)登令客人滿意計(jì)劃,推廣相關(guān)系統(tǒng)的程序知識(shí),盡可能地超越客人期望 · Manage outlet service· 管理餐廳服務(wù) · Manage cash handling procedures· 管理現(xiàn)金的兌付和每日的結(jié)帳工作 · Manage the maintenance of equipment· 負(fù)責(zé)設(shè)備的維護(hù) · Monitor standards of guest facilities and services· 監(jiān)督客用設(shè)施和對(duì)客服務(wù)的標(biāo)準(zhǔn) · Control stock and monitor stock security procedures· 控制存貨并監(jiān)督存貨安全程序 2. Menu Knowledge 菜單、酒水知識(shí) 2.1. Menu 菜單 · Good command food product and menu knowledge.· 熟悉餐飲知識(shí)和餐廳菜單 · Total knowledge & understanding of Food Preparation Standard & Procedure.· 了解并熟知所有食品準(zhǔn)備的標(biāo)準(zhǔn)和程序 · Continually examine goods for quality and quantity· 控制食品出產(chǎn)的標(biāo)準(zhǔn) 2.2. Drink list 酒水 · Good command of beverage knowledge· 熟悉酒水知識(shí) · Good Knowledge of Wines, Spirits and Cocktail Recipes· 熟悉葡萄酒、烈酒知識(shí)和雞尾酒的配制 · Implement beverage service skill· 酒水服務(wù)知識(shí)
  • 棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. Directly responsible for sanitation of all culinary, storage and buffet areas. 直接負(fù)責(zé)廚房衛(wèi)生設(shè)施,存儲(chǔ)和自助餐區(qū)域。 2. Supervises dish room shift operations and ensures compliance with all food and beverage policies, standard and procedures. 監(jiān)督管理盤碟存放間的輪班運(yùn)轉(zhuǎn)操作并確保與餐飲部的相關(guān)政策,標(biāo)準(zhǔn),程序相一致。 3. Performs all duties of utility associates as necessary. 執(zhí)行所有必要工作職責(zé)。 4. Follows proper handling and right temperature of all food products. 適當(dāng)操作并對(duì)所有食品保持適當(dāng)溫度。 5. Inspects food holding and transport equipment repair and maintenance program. 檢查食品持有程序和運(yùn)輸設(shè)備及其維修設(shè)備程序。 6. Ensures compliance with food handling and sanitation standards. 確保食品操作及衛(wèi)生標(biāo)準(zhǔn)符合規(guī)定規(guī)范。 7. Ensures compliance with all local, state and federal regulations. 確保所有操作符合政府法律法規(guī)。 8. Manages all equipment, china, glass and silver and ensures adequate clean supplies of each. 管理所有設(shè)備,瓷器,玻璃器皿,鍍銀器皿并確保有其負(fù)責(zé)清潔的供應(yīng)商。 9. Knows and enforces proper cleaning routines for service ware, equipment, floors, Etc. 熟知并對(duì)所有服務(wù)器皿,設(shè)備,地板等清潔程序嚴(yán)格正確執(zhí)行。 10. Conducts China, glass and silver inventories. 對(duì)瓷器,玻璃器皿和銀器皿定期盤點(diǎn)管理。
  • 棗莊 | 3年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.?????? Well versed on all Brand Standard requirements for Front Office and relatedareas. 熟悉前廳部及相關(guān)領(lǐng)域的集團(tuán)標(biāo)準(zhǔn)要求。 2.???????As Guest Service Manager oversees all hotel operations, ensuring that thehighest levels of hospitality and service are provided. Represents hotel management inresolving any guest or hotel related situation. Manages the flow of questions and directs guests withinthe lobby. Serves as Guest Service Manager, handles the tracking of service issues. 作為賓客服務(wù)經(jīng)理需盡職盡責(zé),須監(jiān)管酒店的運(yùn)營(yíng)情況,提供高品質(zhì)服務(wù)。代表酒店管理層解決客戶或酒店相關(guān)事宜。解答問(wèn)題,在大廳里引領(lǐng)客人。作為賓客服務(wù)經(jīng)理,處理服務(wù)中遇到的糾紛。 3.???????Directly responsible for front desk supervisors, front desk clerks, roomcontrollers and bellboy, to strive towards total guest satisfaction. 直接負(fù)責(zé)前臺(tái)主管、前臺(tái)接待、房控員以及行李員,從而提高服務(wù)質(zhì)量,使客人滿意。 4.?????? Ensure that all associates are adhering to all hotel policies, standards,procedures and regulations. Needs to be able to perform in all front of housefunctions. 確保所有員工都遵守酒店的政策、標(biāo)準(zhǔn)、流程及準(zhǔn)則。需要能夠履行所有前臺(tái)職責(zé)。 5.?????? Be responsible for hiring, training and development of all associatesworking for the guest service area. 負(fù)責(zé)賓客服務(wù)員工的招聘、培訓(xùn)、及員工職業(yè)發(fā)展。 6.?????? Assist the Front Office Manager in all areas to ensure a correct andsmoothly-operating department. 協(xié)助前廳部經(jīng)理的工作,確保工作能夠正常、順利地運(yùn)行。 7.?????? Act as point of contact to arrange and organize guest stay. Act as rolemodel for fellow associates and assure service quality meet brand standard. Createwelcome hospitality and professional atmosphere in your area toensure total guest satisfaction. 作為安排和組織客人入住的關(guān)鍵人物,需給員工做出榜樣,確保服務(wù)質(zhì)量達(dá)到酒店的品牌標(biāo)準(zhǔn)。在 所帶領(lǐng)的團(tuán)隊(duì)中,營(yíng)造出熱情、專業(yè)款待客人的氛圍,以確保客人能夠滿意。 8.??????Have knowledge oflocal areas and be informed at all times about cultural, historical attractionsas well as their locations and hours of operation. 對(duì)當(dāng)?shù)赜谐浞值牧私?,特別是要清楚當(dāng)?shù)氐奈幕?、歷史名勝,及它們的所在地和營(yíng)業(yè)時(shí)間。 9.?????? Be sure to spend time in public areas during busy time in order to takecare of guest requests. 在繁忙時(shí)段出現(xiàn)在公共區(qū)域照顧到客戶的需求。 10.??? Knowing allemergency procedure at all times. 任何時(shí)候都清楚地了解所有緊急情況的處理步驟。
  • 棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.??????Execute all assigned tasks asdirected and delegated from his or her Supervisors or Manager ?執(zhí)行其主管或經(jīng)理所指示委派的所有任務(wù) 2.?????? Supervises pastry preparation shift operations and ensurescompliance with all Food & Beverage policies, standards and procedures. 協(xié)助行政總廚及行政副總廚維持廚房的運(yùn)營(yíng) 3.?????? Performs all duties of kitchen associates as required. 履行廚房員工的職責(zé) 4.?????? Recognizes superior quality products, presentations andflavor. 注重食品的質(zhì)量,呈現(xiàn)方式及風(fēng)味 5.?????? Maintains food preparation handling and correct storagestandards. 做好備菜及履行正確的貯藏標(biāo)準(zhǔn) 6.?????? Maintains purchasing, receiving and food storage standards. 維持采購(gòu),收貨及食品貯藏標(biāo)準(zhǔn) 7.?????? Ensures compliance with all local, state and federal (HealthDepartment) regulations. 確保遵守當(dāng)?shù)卣ㄐl(wèi)生部門)的規(guī)定 8.?????? Supports procedures for food & beverage portion and wastecontrols. 支持餐飲部的各項(xiàng)程序及對(duì)浪費(fèi)的控制 9.?????? Follows proper handling and right temperature of all foodproducts. 遵循食品的適當(dāng)處理及正確的保存溫度 10.??? Knows and makes sense Marriott's 70 Points of Hygiene and Safety Standards is implemented and followed. 了解并執(zhí)行萬(wàn)豪70項(xiàng)衛(wèi)生及安全標(biāo)準(zhǔn)
  • 棗莊 | 3年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.??To work with the Director of Event BookingCenter to establish the strategic business plan for Catering and Banquet sales. 與宴會(huì)銷售總監(jiān)一起制定餐飲宴會(huì)銷售計(jì)劃。 2.??Identifies and handles sales leads effectivelyand efficiently. 高效認(rèn)知和掌握銷售線索。 3.??Represents the hotel and participates indomestic and international sales activities. 代表酒店參加國(guó)際及國(guó)內(nèi)的銷售活動(dòng)。 4.??Creative contribution to product and salesdevelopment. 發(fā)揮創(chuàng)造力,為開(kāi)發(fā)酒店產(chǎn)品和拓展銷售做出貢獻(xiàn)。 5.??Fulfills Customer Relationship Managementresponsibilities and sales goals for defined customers through planned customerinterviews. 仔細(xì)計(jì)劃與客戶的會(huì)面,對(duì)預(yù)定的客戶實(shí)施客戶關(guān)系管理,完成銷售目標(biāo)。 6.??During sales calls, carries out “crossselling” in accordance with corporate and divisional guidelines. 在銷售拜訪的活動(dòng)中,按照集團(tuán)和亞太區(qū)的集團(tuán)規(guī)定實(shí)施交叉銷售。 7.??Monitors and reports on market and competitionwithin own market segment. 在所負(fù)責(zé)的市場(chǎng)區(qū)域內(nèi),監(jiān)視和報(bào)告市場(chǎng)及競(jìng)爭(zhēng)者的情況。 8.??Prepares and updates customer managementreports and ensures all necessary follow up work is carried out on time. 準(zhǔn)備銷售報(bào)告,確保市場(chǎng)及客戶信息的準(zhǔn)確性,以便于工作的跟進(jìn)。?? 9.??Active distribution of product information andcreates awareness in the markets and business segments or responsibility. 積極地傳播產(chǎn)品信息,在負(fù)責(zé)的市場(chǎng)內(nèi)營(yíng)造酒店的知名度。 10.? Participatesin planning and realization of sales campaigns together with the the Directorof Event Booking Center within defined market segments. 在所負(fù)責(zé)的區(qū)域內(nèi),與宴會(huì)銷售總監(jiān)一起計(jì)劃銷售攻勢(shì),并確保其實(shí)現(xiàn)。
  • 棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    3.Guest Service/Sales 對(duì)客服務(wù)/銷售 3.1.Manage Guest Service 管理對(duì)客服務(wù) ·Responsible for guest and staff satisfaction in the outlet.·加強(qiáng)、提高服務(wù)水準(zhǔn)以超出規(guī)定的服務(wù)要求 ·Continually improving and enhancing service standards, and updating the Standards and Procedures as and when required.·承擔(dān)起客人滿意的責(zé)任 ·Manage the delivery of high quality service to guests·負(fù)責(zé)向客人傳送高水平服務(wù) 3.3.Guest Service/ Relations 對(duì)客服務(wù)/關(guān)系 ·Make appropriate recommendations to guests.·為客人提出有創(chuàng)造性的建議 ·Deliver high quality service to guests·傳送高水平對(duì)客服務(wù) ·Ensure guest needs and reasonable requests are met·確??腿说男枨蠛秃侠淼囊蟊粷M足 ·Seek opportunities to continually improve guest service·不斷尋找機(jī)會(huì)改進(jìn)對(duì)客服務(wù) ·Abide by the Sheraton Guest Satisfaction System·遵守喜來(lái)登顧客滿意標(biāo)準(zhǔn) ·Establish and maintain effective guest relations·建立和維持有效的對(duì)客關(guān)系 ·Demonstrate effective and appropriate interaction with guests whilst maintaining a professional approach and image·以職業(yè)化的態(tài)度和形象展示有效的和合適的對(duì)客服務(wù)技巧 ·Communicate with guests in a manner which promotes goodwill, trust and satisfaction· 用可以增進(jìn)友好、信任和滿意的態(tài)度與客人交流 ·Take appropriate action to resolve guest complaints·采取合適的行動(dòng)解決客人抱怨 3.4.Sell and Promote Products and Services 銷售和促銷產(chǎn)品與服務(wù) ·Sell the hotel and Sheraton’s products and services using-selling and suggestive selling techniques·使用建議性銷售的技巧銷售喜來(lái)登的產(chǎn)品與服務(wù) ·Promote the hotel and Sheraton’s products·促銷酒店和喜來(lái)登的產(chǎn)品與服務(wù) ·Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests· 維持對(duì)產(chǎn)品和服務(wù)的高度了解以便于向客人解釋和銷售服務(wù)和設(shè)施
  • 行政酒廊主管

    4.5千-5.5千
    棗莊 | 2年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    ? Take and serve guest orders promptly and according to service manual in Executive lounge. 遵照服務(wù)手冊(cè)為行政樓層的客人提供他們所需要的服務(wù) ? Do all necessary set-up sidework as assigned. 完成所有指派好的必須完成的準(zhǔn)備工作 ? Answer any guest questions about the menu. 回答客人提出的有關(guān)于菜單的問(wèn)題 ? Answer phone calls according to standard by using proper telephone etiquette and within three rings. 遵循萬(wàn)豪標(biāo)準(zhǔn),使用電話禮儀在電話鈴響三聲之內(nèi)接起 ? Assist to ensure executive lounge/floor area is under smooth operation, including buffet set up, meeting room, business center, guest booking and special guest requests. 幫助確保行政樓層區(qū)域順利營(yíng)運(yùn),包括自助餐的擺放,行政樓層會(huì)議室,商務(wù)中心,客人預(yù)訂及客人特殊需要 ? Have knowledge of local areas and be informed at all times about cultural, historical attractions as well as their locations and hours of operation. 任何時(shí)候都要見(jiàn)多識(shí)廣的了解本地文化特色,歷史及當(dāng)?shù)赜形Φ牡攸c(diǎn)及營(yíng)業(yè)時(shí)間 ? Familiar with hotel facilities and outlet operation hours. Provide guest with assistance whenever possible. 了解酒店設(shè)施及各部門營(yíng)業(yè)時(shí)間,任何時(shí)間可以為為需要幫助的客人提供服務(wù) ? Have basic knowledge about menu each day; able to serve wine and cocktails. 對(duì)菜單有基本了解,可以為客人服務(wù)紅酒及雞尾酒 ? Check food before serving it to guest to ascertain that appearance, temperature and portions are correct. 在將食品提供給客人之前,檢查它的外觀,溫度及數(shù)量確保準(zhǔn)確無(wú)誤 ? Ensure Executive lounge area is clean and tidy at all time. 確保行政酒廊區(qū)域在任何時(shí)候都干凈整潔
  • 棗莊 | 3年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    -- Responsible for the smooth, efficient and professional operation of executive floor/lounge areas. 確保行政樓層區(qū)域的工作能夠順利、高效、專業(yè)地運(yùn)作 -- Assistant to prepare budget for Executive Floor. 協(xié)助行政樓層負(fù)責(zé)人制定預(yù)算 -- Monitors daily revenue of Executive Floor. 管理行政樓層的日常收益 -- Monitor efficiency levels in Executive Floor. 了解行政樓層員工們工作的有效程度 --Monitor wastage and energy consumption throughout the Executive Floor 了解整個(gè)行政樓層的損耗和能源消耗情況 -- Maximizes every opportunity to increase revenue by selling the meeting room in Executive Floor and Business Center service. 抓住一切可能的機(jī)會(huì)租用行政樓層及商務(wù)中心的會(huì)議室以提高收益 -- Responsible for providing accurate Executive Floor revenue reports and reports all finding of discrepancies. 負(fù)責(zé)提供確切的行政樓層收益報(bào)表,并報(bào)告所有數(shù)據(jù)不符的調(diào)查結(jié)果 -- Ensures that all procedures and policies are in place and followed. 確保能夠遵守所有的規(guī)章流程和法規(guī)。 -- Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities; and coaches and counsels associates whenever appropriate. 定期管理審計(jì)帳目,如果出現(xiàn)什么不合法的現(xiàn)象要與會(huì)計(jì)及時(shí)溝通,適合的時(shí)候也可以與領(lǐng)導(dǎo)及顧問(wèn)聯(lián)系 -- ?Strictly follows bank-out procedures and cash handling procedures. 嚴(yán)格遵守銀行支取流程和現(xiàn)金處理流程 -- ?Train and develop associates to the highest possible extent. Ensures that daily training is provided for technical, hospitality, communication, management, and organizational skills. 培訓(xùn)員工、并給其提供最廣闊的發(fā)展空間。確保日常培訓(xùn)中應(yīng)該包括技能培訓(xùn)、禮儀、溝通培訓(xùn)、管理培訓(xùn)以及組織技能的培訓(xùn)。
  • 中餐廳主管

    4.5千-5.5千
    棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.1. Outlet operation 管理餐廳運(yùn)行 · Develop Standards & Procedures, in keeping with the hotel policies and procedures· 按照飯店的標(biāo)準(zhǔn)程序制定服務(wù)標(biāo)準(zhǔn)及規(guī)則 · Complies with the hotel specific, guidelines of Sheraton Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations· 遵守飯店的規(guī)章制度及喜來(lái)登令客人滿意計(jì)劃,推廣相關(guān)系統(tǒng)的程序知識(shí),盡可能地超越客人期望 · Manage outlet service· 管理餐廳服務(wù) · Manage cash handling procedures· 管理現(xiàn)金的兌付和每日的結(jié)賬工作 · Manage the maintenance of equipment· 負(fù)責(zé)設(shè)備的維護(hù) · Monitor standards of guest facilities and services· 監(jiān)督客用設(shè)施和對(duì)客服務(wù)的標(biāo)準(zhǔn) · Control stock and monitor stock security procedures· 控制存貨并監(jiān)督存貨安全程序 2. Menu Knowledge 菜單、酒水知識(shí) 2.1. Menu 菜單 · Good command food product and menu knowledge.· 熟悉餐飲知識(shí)和餐廳菜單 · Total knowledge & understanding of Food Preparation Standard & Procedure.· 了解并熟知所有食品準(zhǔn)備的標(biāo)準(zhǔn)和程序 · Continually examine goods for quality and quantity· 控制食品出產(chǎn)的標(biāo)準(zhǔn) 2.2. Drink list 酒水 · Good command of beverage knowledge· 熟悉酒水知識(shí) · Good Knowledge of Wines, Spirits and Cocktail Recipes· 熟悉葡萄酒、烈酒知識(shí)和雞尾酒的配制 · Implement beverage service skill· 酒水服務(wù)知識(shí)
  • 銷售經(jīng)理

    5.5千-6.5千
    棗莊 | 3年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. Constant customer contact directed towards existing customers and potential customers. 與既有的客戶和潛在的客戶及合作伙伴保持密切的聯(lián)系。 2. Identifies and handles sales leads effectively and efficiently. 高效認(rèn)知和掌握銷售線索。 3. Represents the hotel and participates in domestic and international sales activities. 代表酒店參加國(guó)際及國(guó)內(nèi)的銷售活動(dòng)。 4. Creative contribution to product and sales development. 發(fā)揮創(chuàng)造力,為開(kāi)發(fā)酒店產(chǎn)品和拓展銷售做出貢獻(xiàn)。 5. Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. 仔細(xì)計(jì)劃與客戶的會(huì)面,對(duì)預(yù)定的客戶實(shí)施客戶關(guān)系管理,完成銷售目標(biāo)。 6. During sales calls, carries out "cross selling" in accordance with corporate and divisional guidelines. 在銷售拜訪的活動(dòng)中,按照集團(tuán)和亞太區(qū)的集團(tuán)規(guī)定實(shí)施交叉銷售。 7. Monitors and reports on market and competition within own market segment. 在所負(fù)責(zé)的市場(chǎng)區(qū)域內(nèi),監(jiān)視和報(bào)告市場(chǎng)及競(jìng)爭(zhēng)者的情況。 8. Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time. 準(zhǔn)備銷售報(bào)告,確保市場(chǎng)及客戶信息的準(zhǔn)確性,以便于工作的跟進(jìn)。 9. Active distribution of product information and creates awareness in the markets and business segments or responsibility. 積極地傳播產(chǎn)品信息,在負(fù)責(zé)的市場(chǎng)內(nèi)營(yíng)造酒店的知名度。 10. Participates in planning and realization of sales campaigns together with the DOS within defined market segments. 在所負(fù)責(zé)的區(qū)域內(nèi),與銷售總監(jiān)一起計(jì)劃銷售攻勢(shì),并確保其實(shí)現(xiàn)。
  • 棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    To do whatever it takes to provide exceptional service for our customers and to strive for excellence to achieve customer satisfaction. 無(wú)論怎樣做都是為了向顧客提供優(yōu)質(zhì)的服務(wù),達(dá)到顧客的滿意。 To adhere to the three steps of service to all our guests: 為顧客服務(wù)的三個(gè)步驟: 1. A warm and sincere greeting. Use the guest name, if and when possible 真誠(chéng)而親切的問(wèn)候,盡可能的使用顧客的名字 2. Anticipation and compliance with guest needs 預(yù)測(cè)并滿足顧客的需要 3. Fond farewell. Give them a warm good-bye and use their name, if and when possible 禮貌的道別,盡可能的使用顧客的名字和他們說(shuō)再見(jiàn)。 Responsible for the service of all catering food and beverage. Direct all catering service efforts toward guest satisfaction, the achievement/maintenance of division stands, and profit maximization. 負(fù)責(zé)宴會(huì)服務(wù),為了滿足客人直接參與服務(wù)工作,保證部門達(dá)到標(biāo)準(zhǔn)。
  • 應(yīng)收主管

    4.5千-5.5千
    棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. To verify all accounts receivable transferred from Front Desk, restaurant/lounges and other sources to Back-of-house are fully supported and valid transactions. 核實(shí)所有從前臺(tái)、餐廳及其他消費(fèi)點(diǎn)轉(zhuǎn)入的應(yīng)收帳是否有附件并有效。 2. To ensure the properly handling of charges made to credit cards and to be familiar with the rules and regulations pertaining to the use of these cards, as well as procedures for billing etc. and credit policies. 確保正確處理信用卡交易手續(xù)費(fèi)和熟悉關(guān)于信用卡使用的規(guī)章制度,同時(shí)熟悉送發(fā)帳單及相關(guān)信貸政策。 3. To batch credit card vouchers, reconcile with city ledger accounts and submit to bank for auto-credit. 分批清查處理信用卡單據(jù),調(diào)整掛帳并提交銀行入帳。 4. To ensure credit card charge-back or commission are dealt with in accordance with the merchant agreement signed. 確保信用卡手續(xù)費(fèi)及傭金的處理符合已簽署協(xié)議。 5. To ensure the credit facilities are granted only to those accounts approved by Director of Finance and the General Manager. 確保所有掛帳僅限于已被總經(jīng)理和財(cái)務(wù)總監(jiān)事前批準(zhǔn)的公司。
  • 銷售主任

    4千-5千
    棗莊 | 2年以上 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. Constant customer contact directed towards existing customers and potential customers. 與既有的客戶和潛在的客戶及合作伙伴保持密切的聯(lián)系。 2. Identifies and handles sales leads effectively and efficiently. 高效認(rèn)知和掌握銷售線索。 3. Represents the hotel and participates in domestic and international sales activities. 代表酒店參加國(guó)際及國(guó)內(nèi)的銷售活動(dòng)。 4. Creative contribution to product and sales development. 發(fā)揮創(chuàng)造力,為開(kāi)發(fā)酒店產(chǎn)品和拓展銷售做出貢獻(xiàn)。 5. Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. 仔細(xì)計(jì)劃與客戶的會(huì)面,對(duì)預(yù)定的客戶實(shí)施客戶關(guān)系管理,完成銷售目標(biāo)。 6. During sales calls, carries out "cross selling" in accordance with corporate and divisional guidelines. 在銷售拜訪的活動(dòng)中,按照集團(tuán)和亞太區(qū)的集團(tuán)規(guī)定實(shí)施交叉銷售。 7. Monitors and reports on market and competition within own market segment. 在所負(fù)責(zé)的市場(chǎng)區(qū)域內(nèi),監(jiān)視和報(bào)告市場(chǎng)及競(jìng)爭(zhēng)者的情況。 8. Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time. 準(zhǔn)備銷售報(bào)告,確保市場(chǎng)及客戶信息的準(zhǔn)確性,以便于工作的跟進(jìn)。 9. Active distribution of product information and creates awareness in the markets and business segments or responsibility. 積極地傳播產(chǎn)品信息,在負(fù)責(zé)的市場(chǎng)內(nèi)營(yíng)造酒店的知名度。 10. Participates in planning and realization of sales campaigns together with the Sale Manager within defined market segments. 在所負(fù)責(zé)的區(qū)域內(nèi),與銷售經(jīng)理一起計(jì)劃銷售攻勢(shì),并確保其實(shí)現(xiàn)。
  • 西廚主管

    5千-6千
    棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. Ensures that all food prepared and served during the shift is in accord with the standard set 確保所有食物在準(zhǔn)備和制作期間符合所定的標(biāo)準(zhǔn) 2. Checks daily mise-en-place, cooking, preparation of all food 檢查每日零點(diǎn)的所有食物 3. Prepares food requisitions, inter kitchen's transfers and checks the quality and quantity of food received from the food store and other sub-departments 準(zhǔn)備食物的申購(gòu)單及檢驗(yàn)貨品的質(zhì)量和數(shù)量。 4. Makes sure that all machines, furniture, equipment, and utensils are clean and in working conditions 確保所有的機(jī)器設(shè)備及器具的清潔,并能正常工作 5. Guides and trains the kitchen's personnel as instructed by Sous chef 協(xié)助廚師長(zhǎng)指導(dǎo)和培訓(xùn)廚房人員的工作 6. Uses standard recipes and makes sure all staff are using them 采用標(biāo)準(zhǔn)食譜,并確保所有工作人員正在使用 7. Performs duties common to all supervisors and other duties as may assigned by Executive Chef or Sous Chef 履行行政總廚或廚師長(zhǎng)指派的其他職務(wù)
  • 棗莊 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Act as a support to the Events Team in handling the administrative work of the office and guest enquiries. 處理宴會(huì)統(tǒng)籌部門的日常行政工作,協(xié)助宴會(huì)統(tǒng)籌經(jīng)理接待來(lái)訪客戶和接聽(tīng)電話。 Handle the office administrative work including the distribution of correspondence with other departments, telephone enquires & assist in handling group & catering leads. 處理辦公室的行政工作,其中包括與其他部門間的信息傳遞,接聽(tīng)客戶問(wèn)詢電話,及協(xié)助團(tuán)隊(duì)和宴會(huì)活動(dòng)的安排。 1. Administrative Support 行政業(yè)務(wù)協(xié)助 · Responsible for the daily administrative work of the department. · 負(fù)責(zé)部門內(nèi)部的日常行政工作 · Handling incoming calls and assist in handling guest enquiries. · 接聽(tīng)客戶問(wèn)詢電話, 協(xié)助接待客人來(lái)訪 · Assist in compiling periodical reports. · 協(xié)助準(zhǔn)備部門的日?qǐng)?bào)表和月報(bào)表 · Complete the assign works by the leader. · 完成上級(jí)領(lǐng)導(dǎo)分配及安排的其他工作事項(xiàng) 2. Sales support 銷售協(xié)助 · Assist in data input in Opera S&C. · 協(xié)助輸入資料進(jìn)宴會(huì)銷售預(yù)訂系統(tǒng) · Handle sales enquiries to relay the requests to Event Mgr. · 接收客人活動(dòng)的要求,并轉(zhuǎn)達(dá)至宴會(huì)統(tǒng)籌經(jīng)理處 · Reply to the customers’ inquiries and requirements, and follow up in time. · 回復(fù)客人的詢問(wèn)和要求,并及時(shí)跟進(jìn) 3. Filing 文件歸檔 · Assist in handling the office filing system and be sure that all correspondence is properly filed. · 協(xié)助建立辦公室文件歸檔系統(tǒng)并準(zhǔn)確無(wú)誤地歸放各類文件,確保所有往來(lái)信息妥善存檔 4. Office Etiquette and Business Ethics 辦公室儀容儀表及商業(yè)道德行為 · Properly dressed in uniform with the general appearance according to the hotel standard. · 根據(jù)酒店的儀容儀表標(biāo)準(zhǔn)要求,穿著得當(dāng)?shù)慕y(tǒng)一制服 · Conducting business according to the Marriott guidelines and local law. · 遵守萬(wàn)豪國(guó)際集團(tuán)的規(guī)定條例及地方法律 · Compliance to the standards set up for the outlet’s operation including telephone handling, punctuality, hotel rules, regulations and SOPs. · 依據(jù)現(xiàn)有的部門運(yùn)作標(biāo)準(zhǔn),進(jìn)行有序地工作,其中包括:專業(yè)地電話接聽(tīng),準(zhǔn)時(shí)到崗,遵循酒店規(guī)章制度及標(biāo)準(zhǔn)操作規(guī)范 All job description shall be include the item as following所有職位描述中都應(yīng)包含以下工作職責(zé): 1. To perform any other duties as assigned by the Management.完成上級(jí)交給的其它工作任務(wù)。 2. Shall go to other departments of the hotel such as HSKP, F&B, FO, LP to support operation when necessary, and obey the arrangement. 在酒店運(yùn)營(yíng)需要時(shí),須前往客房部、餐飲部、前廳部、防損部等酒店其它部門支持運(yùn)營(yíng),并服從安排。 3. Follow all Marriott policies and procedures. 服從萬(wàn)豪集團(tuán)的政策和程序
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