MAJOR RESPONSIBILIES
主要職責(zé)：
Lead the shift associate to carry out daily security management and fire safety work .Organize skill training to shift associates. Put forward the processing opinion to department of those who doesn’t obey the rules. Deal with complaints (problems) and report it to department in time during his shift.
負(fù)責(zé)帶領(lǐng)班內(nèi)員工實施并完成日常安全管理和消防防火工作，組織對班內(nèi)員工進行各類業(yè)務(wù)培訓(xùn)，對違紀(jì)員工向部門提出處理建議，受理當(dāng)班期間的一切業(yè)務(wù)投訴（問題）并及時處理和匯報。
SPECIFIC DUTIES
主要任務(wù)：
1.?Security Operation ??
防損操作
l?Lead the associate to complete all the security work during his shift.
積極帶領(lǐng)班內(nèi)員工開展并完成當(dāng)班期間的一切業(yè)務(wù)運作。
l?Implement the policy of queuing up, arrange and review work when associates are on and off duty.
執(zhí)行上、下班列隊班前、班后會制度，并認(rèn)真做好工作安排和點評。
l?The duty supervisor will send the work log to the damage control department for review before 08:30.
當(dāng)值值班督導(dǎo)在08：30之前將各執(zhí)勤崗位《工作日志》送至防損部呈交防損部經(jīng)理審閱。
l?Supervise the operation of each duty post. Find problems and correct it immediately.
督查各執(zhí)勤崗位的運作，發(fā)現(xiàn)問題立即糾正。
l?Inspect the security of each area and fire safety condition. Find problems and correct it immediately.
對酒店各區(qū)域的治安和防火情況進行巡查，發(fā)現(xiàn)漏洞立即處理和上報。
l?Organize skill training for subordinate to improve their skills.
組織班內(nèi)員工進行各類業(yè)務(wù)培訓(xùn)，不斷促進業(yè)務(wù)技能的提高和完善。
l?Assess and review the work performance of his subordinate.
對屬下員工的工作表現(xiàn)進行考察和評估。
l?Put forward the processing opinion to department of those who doesn’t obey the rules.
對班內(nèi)違紀(jì)和瀆職員工向部門提出處理建議。
l?Keep good working relationship with GSM, Engineering on duty and supervisors of other department.
與GSM、值班工程師及其它部門主管保持友好的業(yè)務(wù)聯(lián)系。
l?Deal with complaints (problems) and report it to department in time during his shift.
受理當(dāng)班期間的各類業(yè)務(wù)投訴并及時處理，遇重大問題時請示上司處理。
l?Supervise associates to keep regular work schedule and tidy dormitory.
督導(dǎo)班內(nèi)員工規(guī)范作息和宿舍內(nèi)務(wù)整理。
l?Communicate and implement every departmental decision.
傳達(dá)并執(zhí)行部門的一切工作指令。
l?Keep daily work log and shift-changing work.
做好工作日志記錄和交接班工作。
l?Obey the policy, principle and procedure of hotel.
執(zhí)行酒店的政策、行為準(zhǔn)則及程序。
l?Accept the inspection, supervision, management and assessment?of his work from his superior.Be responsible for his breach on duty.
接受上司對自身工作的檢查、督導(dǎo)、管理和評估。對自身之違紀(jì)、失職（瀆職）行為負(fù)責(zé)。
l?Complete all the work assigned by superior.
完成上司交辦的其它各項工作指令。
2.?Complete all the work assigned by superior.
緊急應(yīng)對
l?The arrival of the meeting is urgent.
接到緊急呼叫后立即到達(dá)現(xiàn)場。
l??In an emergency event occurs, the command all the duty security investigators unified action.Ensure compliance with the requirements of the "local emergency management plan".
在緊急事件發(fā)生時，指揮所有當(dāng)值防損調(diào)查員統(tǒng)一行動。確保按“本地危急管理預(yù)案”的要求進行。?
l?And the crisis management team and other departments to coordinate's rescue, evacuation, first aid, search and other activities.Work together with relevant departments to draft the incident report after the incident.和其他部門及危急管理小組協(xié)調(diào)進行營救、疏散、急救、搜查等活動。事件結(jié)束后和相關(guān)部門一起起草事件報告。
l?Orderly and orderly.
按指示組織有序的疏散。
3.?Training and staff activities.
培訓(xùn)和員工活動
l??participate in and presided over a day (early/late) department training.
參加并主持每天（早/晚）的部門培訓(xùn)。
l?The organization's staff activities.
積極參與酒店組織的員工活動。
4.?Grooming and hygiene.
儀容和衛(wèi)生
l?In compliance with the requirements of the health and staffing instrument.
遵守酒店關(guān)于衛(wèi)生和員工儀容儀表的要求。
5.?Attendance
出勤
l?Be on duty?and?system of check work attendance?
遵守出勤和考勤制度。
6.?Company policies and procedures.
公司政策和程序
l?The rules and regulations of the civil servants.
遵守員工手冊內(nèi)的列出的規(guī)章制度。
7.??Environmental protection
環(huán)境保護
l?The use of circulation or the sale of materials reduces the cost.
循環(huán)利用或出售耗材以減少浪費。
l?Waste materials that can be recycled.
盡可能的回收廢棄物品
l?The environmental protection and conservation of environmental protection of the area of water and energy.
根據(jù)環(huán)保節(jié)能的要求節(jié)約使用周邊區(qū)域的水和能源。
8.?Guiding principles
指導(dǎo)原則
l?We need to apply to the daily work.
將以上要求應(yīng)用到日常的工作中。
Job requirements:
職位要求：
Working ability:
工作能力：
1.The physical and mental health
身心健康
2.Investigate and write report skills.
調(diào)查和撰寫報告的技巧
3.Have police or military experience, and have 2 to 3 years working experience in security and service industry, with 5 star hotel working experience.
有警務(wù)或軍隊經(jīng)歷，并有2到3年的保安和服務(wù)行業(yè)工作經(jīng)驗，有5星級酒店工作經(jīng)驗
4.Good communication skills.
良好的溝通能力
5.Responsible and active.
有責(zé)任感，工作積極
6.Leadership and supervision.
有領(lǐng)導(dǎo)和監(jiān)管能力
7.Good teamwork.
良好的團隊合作
Language skills:
語言能力：
1.Fluent in spoken and written mandarin.流利的普通話口語和書寫能力
2.Have certain English foundation.有一定的英文基礎(chǔ)
Education degree:
教育程度：
1.Professional high school or adult education or above.
職業(yè)高中或成人教育以上學(xué)歷
2.Ability to read and write English and have good oral English.
能閱讀并書寫英文，并有良好的英語口語能力
Qualification certificate:
資格/等級證：
Fire safety, first aid and security certificate.
消防安全、急救和保安上崗證書
