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  • 全國 | 5年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領導好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.
  • 全國 | 5年以上 | 本科 | 提供食宿
    • 五險一金
    • 技能培訓
    • 人性化管理
    • 領導好
    • 包吃包住
    • 年底雙薪
    服務式公寓 | 2000人以上
    • 投遞簡歷
    該崗位需要服從全國調(diào)配 崗位職責 1、負責酒店人力資源部的管理工作。 2、負責制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系,有效控制員工流動率。 4、制定酒店人力資源規(guī)劃,并組織實施。 5、組織完成年度培訓計劃,針對核心員工進行職業(yè)規(guī)劃。 6、建立和諧的勞資關系。 7、建立績效管理與考核體系。 崗位要求 1、從事酒店人力資源工作5年以上,其中2年以上管理經(jīng)驗。 2、熟知國家、地區(qū)勞動法律法規(guī)及相關政策。 3、熟練掌握招聘技巧,擁有良好個性與魅力的授課風格,培訓技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業(yè),接受過系統(tǒng)的人力資源管理理論培訓。 請注意:你的簡歷信息將會被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進行流程使用。我們會采用合理的安全措施來保護您的個人數(shù)據(jù)安全,如您繼續(xù)申請該職位,即表示您已知曉并認可我們的操作。
  • 國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. ? Participate in developing and implementing hotel and departmental policies and regulations. ? Develop marketing strategies and promotion plans to adjust to the market situation in real time. ? Supervise and drive the progress and implementation of marketing plans. ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. ? Monitor and evaluate current initiated marketing activities and market dynamics. ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. ? Conduct regular market research and obtain information about competitors. ? Set pricing strategies and sales targets for the hotel. ? Manage special projects and other related businesses. ? Ensure efficient use of departmental resources. ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. ? Ensure that department staff are clear about the responsibilities assigned to them. ? Take immediate corrective action when the interests of the department or hotel are jeopardized. ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. ? Manage departmental expenses and budgets. ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. ? Control departmental costs in accordance with hotel policies to avoid waste. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Ensure the filing of departmental documents and related information. ? Maintain communication with all operating departments within the group to maximize sales opportunities. ? Promote hotels in relevant industries at home and abroad. ? Actively participate in sales activities initiated by Hilton. ? Organize promotional trips for target markets. ? Maintain good relationship and communication with target markets at home and abroad. ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. ? Adhere to hotel safety policies, emergency rules and procedures. ? Ensure employees fully understand and follow the contents of the employee handbook. ? The department reserves the right to change or supplement the job description if necessary. ? Perform any other reasonable duties assigned.
  • 全國 | 5年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領導好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    職位簡介 作為總經(jīng)理,您將負責酒店的日常管理,把控運營和方向,最大限度提高銷售額和收入,提升財務回報,增強賓客體驗,確保營運安全。您將引領團隊成員發(fā)展,推行品牌標準,打造酒店及品牌在當?shù)氐闹龋⒂行Ч芾順I(yè)主關系和合作伙伴關系。 您的日常工作 員工團隊 制定與酒店服務理念相一致的計劃和措施,增強團隊融入度 制定、實施和監(jiān)督團隊成員繼任計劃,培養(yǎng)后備力量 為團隊成員制定績效和發(fā)展目標,并提供指導、輔導和定期反饋,以提高績效表現(xiàn) 根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關的行動 有效管理業(yè)主關系和合作伙伴關系,包括所有關鍵利益相關者 賓客體驗 遵守品牌標準和服務標準,履行品牌大使職責 推動客人滿意度目標的實現(xiàn) 與同事和酒店團隊成員合作,建立并實施滿足或超越賓客期望的服務和計劃 積極與客人溝通——詢問客人反饋意見并跟進,建立良好客戶關系 財務回報 制定酒店年度資金計劃、現(xiàn)金流計劃以及市場營銷方案。 分析財務狀況,提高酒店收入、未來盈利能力,實現(xiàn)投資回報率最大化 利用分銷渠道和技術平臺促進收入,盡可能擴大市場份額 負責酒店資金計劃和資產(chǎn)管理工作,與業(yè)主協(xié)作,保持或提高酒店的市場領先地位 企業(yè)責任 為客人及團隊成員提供安心可靠的環(huán)境,保障酒店資產(chǎn)安全 作為公共關系代表,提高酒店和品牌在本地市場的認知度 推動團隊成員積極參與社區(qū)組織、活動和商業(yè)業(yè)務 制定并實施環(huán)保行動計劃,采取措施減少酒店的碳足跡 我們對您的要求???????????? 酒店管理、工商管理專業(yè)學士學位/ 高等教育資格或同等學歷 5~10年酒店管理經(jīng)驗,或教育背景加工作經(jīng)驗達到同等水平 所需經(jīng)驗可能因酒店規(guī)模和業(yè)務復雜程度而異 能說流利的中文,能使用英文作為工作語言
  • 全國 | 1年以上 | 學歷不限
    • 旅游
    • 節(jié)假日福利
    • 社保
    • 帶薪年假
    • 雙休
    • 公司產(chǎn)品福利
    • 崗前培訓
    • 提供住宿外出進修;
    專業(yè)線廠家 | 50-99人
    • 投遞簡歷
    職責說明: 1、對公司加盟店進行產(chǎn)品知識、手法技能等相關知識培訓; 2、協(xié)助加盟店做好開業(yè)前的籌備、宣傳及駐店扶持工作; 3、對所管理的加盟店開展技術和銷售培訓,提升加盟店業(yè)績; 4、針對加盟店制定活動方案,維護所轄區(qū)域市場; 5、市場同類產(chǎn)品信息收集及反饋。 職位要求: 1、人品端正、皮膚好、氣質(zhì)佳,有美容師或者美容導師從業(yè)經(jīng)歷; 2、性格活潑開朗,善與溝通交流,語言表達能力強,具有良好的職業(yè)素質(zhì); 3、年齡在18—35歲之間。?能夠經(jīng)常出差; 4、醫(yī)學、護理、美容、市場營銷等專業(yè)中專以上學歷; 5、有培訓及管理美容店相關經(jīng)驗優(yōu)先。 公司福利: 1、企業(yè)針對每位員工制定成長進步計劃和職業(yè)生涯規(guī)劃,不斷提升個人的綜合能力與競爭力 2、選送優(yōu)秀員工外出學習進修,加快成長的步伐 3、每年安排員工團隊活動、戶外拓展培訓及帶薪國內(nèi)外旅游等 4、享受國家節(jié)假日及帶薪年假 5、購買社保 6、每月享受產(chǎn)品福利,國家節(jié)假日禮品福利,生日福利。 歡迎加微信:xinweiliang2019
  • 全國 | 1年以上 | 學歷不限
    • 旅游
    • 節(jié)假日福利
    • 社保
    • 帶薪年假
    • 雙休
    • 公司產(chǎn)品福利
    • 崗前培訓
    • 提供住宿外出進修;
    專業(yè)線廠家 | 50-99人
    • 投遞簡歷
    【職責內(nèi)容】 崗位要求: ?1、具備行業(yè)經(jīng)驗半年以上? 2、具備美容護膚或養(yǎng)生調(diào)理專業(yè)知識? 3、負責區(qū)域市場技術服務和產(chǎn)品推廣及到店的培訓工作? 4、能適應出差的工作性質(zhì) ?5、熱愛美容行業(yè)。? 公司福利:?1、入職培訓和職業(yè)成長規(guī)劃.?2、定期職業(yè)能力成長系統(tǒng)培訓.?3、選送優(yōu)秀員工外出學習進修.?4、每年安排員工團隊活動、戶外拓展培訓?5、帶薪國內(nèi)外旅游.?6、享受國家節(jié)假日及帶薪年假?7、購買社保?8、每月享受產(chǎn)品福利,國家節(jié)假日禮品福利,生日福利。?職位標簽?節(jié)假日福利,社保,帶薪年假,公司產(chǎn)品福利,崗前培訓,提供住宿外出進修;國內(nèi)、國外旅游多勞多得(底薪+提成)。
  • 全國 | 5年以上 | 大專
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領導好
    • 年度旅游
    卓越雇主
    卓越雇主
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    智選假日酒店總經(jīng)理優(yōu)才計劃項目介紹: 我們幫助未來智選假日總經(jīng)理人才從優(yōu)秀領導者身上學習工作方式和品牌文化,配合完善的導師計劃和系統(tǒng)的發(fā)展規(guī)劃,在3.5個月項目期中快速成長。精心選擇的帶教總經(jīng)理(導師)將參與制定方案,為最大化發(fā)掘領導潛力,提供鍛煉機會和挑戰(zhàn)。在培訓、自我能力提高及評估之后將有機會成為智選假日總經(jīng)理。 職位資格及技能要求: - 具備國際酒店品牌部門總監(jiān)級別經(jīng)驗、或國內(nèi)酒店品牌總經(jīng)理經(jīng)驗 - 熟悉中端及以上酒店運營管理模式,在以往酒店業(yè)績做出過卓越貢獻.。 - 良好的運營管理,財務,銷售、營銷與收益優(yōu)化優(yōu)秀的溝通協(xié)調(diào)和服務意識及較強的執(zhí)行力。
  • 法務崗

    1萬-1.5萬
    全國 | 3年以上 | 本科
    • 包吃包住
    • 技能培訓
    • 大公司大平臺
    • 帶薪年假
    • 管理規(guī)范
    • 節(jié)日禮物
    • 崗位晉升
    • 五險一金
    • 年底雙薪
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服務中檔酒店 | 2000人以上
    • 投遞簡歷
    1/? ?協(xié)助處理公司合同審核修改、蓋章、流程審批、案件證據(jù)資料準備、檔案歸檔、系統(tǒng)錄入 2、協(xié)助處理公司糾紛案件、文件擬寫、函件回復 3、協(xié)助處理公司法律相關事務,定期匯總并形成報告; 4、協(xié)助處理部門交辦的其它相關工作。
  • 全國 | 3年以上 | 學歷不限 | 提供食宿
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 帥哥多
    • 領導好
    • 美女多
    • 五險一金
    • 管理規(guī)范
    • 人性化管理
    全服務中檔酒店/4星級 | 2000人以上
    • 投遞簡歷
    大專及以上學歷 有從事中高端連鎖酒店管理經(jīng)驗
  • 儲備店總

    6千-8千
    全國 | 2年以上 | 大專 | 提供食宿
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 帥哥多
    • 領導好
    • 美女多
    • 五險一金
    • 管理規(guī)范
    • 人性化管理
    全服務中檔酒店/4星級 | 2000人以上
    • 投遞簡歷
    中高端酒店儲備店總 6個月-1年的培養(yǎng)成長期 負責酒店經(jīng)營、業(yè)主溝通、各項指標達成、團隊建設 有酒店管理經(jīng)驗2年以上
  • 全國 | 5年以上 | 大專 | 提供食宿
    • 五險一金
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 包吃包住
    • 節(jié)日禮物
    國內(nèi)高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    【崗位職責】 1、負責規(guī)劃公司的市場發(fā)展策略,把握公司在行業(yè)中的發(fā)展方向,完成公司在行業(yè)中的市場定位,及時提供市場反饋并對公司的市場操作計劃不斷優(yōu)化與完善; 2、通過各種市場推廣手段完成既定的品牌營銷目標,對營銷預期目標及實際效果負責; 3、負責大客戶開發(fā)、會議、渠道拓展、商務洽談、開發(fā)和協(xié)調(diào)各類媒體資源,建立有效的媒介傳播手段等; 4、負責團隊的建設與管理,全面安排、管理市場部的年度市場策略和市場計劃; 【崗位要求】 1、學歷要求:大專以上學歷,廣告、市場營銷、新聞、大眾傳播等相關專業(yè)優(yōu)先 2、工作經(jīng)驗及年限:五年以上酒店市場管理工作經(jīng)驗,3年以上市場營銷負責人工作經(jīng)驗 3、培訓:戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷及談判技巧等方面的培訓 4、專業(yè)技能:對市場營銷工作有深刻認知,有較強的市場感知能力、敏銳地把握市場動態(tài)、市場方向的能力、密切的媒體合作關系 5、通用技能(計算機/語言等)熟練使用辦公軟件。普通話標準流利 6、職業(yè)素養(yǎng)及勝任能力要求:高度的工作熱情,良好的團隊合作精神,有較強的觀察力和應變能力、出色的人際溝通能力、團隊建設能力、組織開拓能力 7、有度假型酒店經(jīng)驗優(yōu)先
  • 財務負責人

    1萬-1.5萬
    全國 | 5年以上 | 大專 | 食宿面議
    • 帶薪年假
    • 包吃包住
    • 技能培訓
    • 崗位晉升
    • 員工生日禮物
    • 人性化管理
    • 社保
    國內(nèi)高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    所屬部門:遠洲集團_財務管理中心_下屬酒店財務負責人 近期工作地點:江浙滬 分子酒店 崗位職責: 一、財務管理和控制職責 1、在集團領導下貫徹執(zhí)行國家經(jīng)濟政策、財經(jīng)紀律。嚴格執(zhí)行酒店所制定的財務管理和會計核算標準。 2、監(jiān)督財務管理系統(tǒng)和控制程序的實施。 3、正確反映酒店的經(jīng)營業(yè)績。 4、做好酒店的財務、物資的有效管理。 二、酒店營運管理和控制職責 1、根據(jù)集團決策,分析市場供求關系,制定酒店年度預算,監(jiān)督經(jīng)營預算的實際費用及分析經(jīng)營的執(zhí)行情況。 2、組織資金籌措,監(jiān)督資金使用。 3、根據(jù)營運需要,合理安排和控制資金使用。 4、編制資金流動表,及時掌握資金動向。 5、加速資金回放。 三、經(jīng)營及財務管理的評價職責。 運用各種對比分析的方法,對酒店的經(jīng)營成果以及財務管理進行評價,為酒店的經(jīng)營決策提供資料。 四、會計年度審計職責。 完成每年酒店的帳目及反映酒店經(jīng)營成果的報表并報集團審核。 五、行政管理 1、協(xié)調(diào)各部門之間的關系,配合營業(yè)部門工作的開展。 2、處理財務內(nèi)部的各項工作。 3、協(xié)調(diào)外界有關方面的關系,做好與政府、銀行、稅務等部門的聯(lián)系。 六、人事管理:按照所制定的財務管理系統(tǒng)及控制程序?qū)T工進行業(yè)務培訓及財務體系團隊搭建。 七、其他日常事務。 任職資格: 1、五年以上酒店財務工作經(jīng)驗,其中三年以上五星級酒店財務經(jīng)理崗位工作經(jīng)驗; 2、財會、金融、經(jīng)濟、管理等相關專業(yè)本科以上學歷,會計師資格,具有注冊會計師資格者優(yōu)先; 3、熟悉國家稅務等相關法律法規(guī)、稅務籌劃及相關稅務處理; 4、較強的預算編制、財務核算、財務分析和控制能力; 5、良好的組織、協(xié)調(diào)、溝通能力和團隊協(xié)作精神,能承受較大工作壓力; 6、熟練使用金蝶財務軟件及相關辦公軟件。
  • 全國 | 5年以上 | 大專 | 提供食宿
    • 五險一金
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 包吃包住
    • 節(jié)日禮物
    國內(nèi)高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    崗位職責:? 1.全權(quán)負責處理酒店的一切事務,完成酒店所確定的各項目標;制定酒店經(jīng)營目標和管理發(fā)展方向,保證經(jīng)營業(yè)務順利進行; 2.協(xié)調(diào)內(nèi)、外部關系,使酒店有一個高效率的工作團隊;抓好重要客人的接待工作,塑造酒店良好的內(nèi)、外部交流溝通; 3.制定有效的激勵政策和適合店情的考核標準; 4.抓好酒店員工隊伍建設和人才培養(yǎng)工作,全面提高酒店員工的素質(zhì); 5.負責酒店年度預算與決策的編制,嚴格控制酒店的經(jīng)營成本和開支,檢查分析每月營業(yè)情況; 6.全面負責酒店的安全管理,有重點地定期巡視公眾場所及各部門工作情況,檢查或抽查服務質(zhì)量。 任職資格:? 1.45歲以內(nèi)(45歲以上不考慮),大專及以上學歷; 2.5-10年酒店管理工作經(jīng)驗,最少5年以上同等崗位工作經(jīng)歷;具備全服務酒店總經(jīng)理經(jīng)驗 3.熟悉酒店項目運營管理,能夠領導團隊搭建起酒店項目的運營管理體系;? 4.具備良好的執(zhí)行能力,較高層面的系統(tǒng)化管理思維,極強的信息統(tǒng)合及分析判斷能力,極強的資源整合和運用能力。 薪資:面議。
  • 全國 | 5年以上 | 大專 | 提供食宿
    • 五險一金
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 包吃包住
    • 節(jié)日禮物
    國內(nèi)高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    1、制定并執(zhí)行酒店人力資源戰(zhàn)略和計劃,確保其與酒店的戰(zhàn)略目標和業(yè)務需求相符合。 2、負責員工招聘、培訓、績效管理、薪資福利等方面的策略和計劃,并推動其落實。 3、監(jiān)督和支持員工發(fā)展和職業(yè)規(guī)劃,為員工提供必要的培訓和發(fā)展機會。 4、建立和維護良好的勞動關系,處理員工投訴和糾紛,確保員工對公司的忠誠度和滿意度。 5、負責部門內(nèi)各項管理,包括預算計劃、重點方向等重點管理。 6、負責對內(nèi)外的聯(lián)系,對內(nèi)實際匯報并落實工作;對外界積極主動接待聯(lián)系。
  • 全國 | 2年以上 | 大專 | 提供食宿
    • 帶薪年假
    • 崗位晉升
    • 五險一金
    • 包吃包住
    • 人性化管理
    • 節(jié)日禮物
    • 管理規(guī)范
    • 技能培訓
    • 領導好
    • 美女多
    • 投遞簡歷
    【崗位職責】 1.配合樓面經(jīng)理做好前廳日常管理工作,并與廚房保持密切聯(lián)系,確保樓面的服務質(zhì)量,直接對樓面經(jīng)理負責,嚴格執(zhí)行公司的規(guī)章制度,做好樓面經(jīng)理的助手,對領導分配的任務按時、按質(zhì)、按量完成; 2.檢查工作:每日檢查設備、家具、餐具的擺設及其完好情況,檢查服務用品及清潔衛(wèi)生,檢查庫存物資,檢查儀容儀表; 3.了解當天的急推與估清,布置重點推銷菜式,了解當餐用餐人數(shù)及要求,合理安排餐廳服務人員的工作,督促服務員做好清潔衛(wèi)生和餐、酒具的準備工作; 4.熱情幫助,耐心輔導,搞好現(xiàn)場培訓,并帶領屬下員工嚴格按操作規(guī)范進行接待,要認真檢查餐前工作、餐中督導和餐桌收尾,檢查物品、餐具擺放是否符合標準,隨時注意就餐人員動態(tài)和服務情況,要在現(xiàn)場進行指揮,遇VIP 客人接待,要親自上臺服務,以確保服務的高水準; 5.加強與客人的溝通,了解客人對飯菜的意見,整理客人檔案情況,妥善處理客人的投訴和質(zhì)詢,并及時向經(jīng)理反映; 6.定期檢查設施設備和餐具盤點,做好公司的財產(chǎn)管理工作,制定并執(zhí)行衛(wèi)生標準,有問題及時向經(jīng)理匯報; 7.注意服務員的表現(xiàn),隨時糾正他們在服務中的失誤、偏差,做好相關工作記錄,作為評選每月最佳員工的依據(jù),做好員工考勤和評估工作; 8.熟練掌握店內(nèi)服務項目及出品的詳細情況,熟悉菜牌、酒水牌,熟記每天供應的品種; 9.做好收市檢查工作,關閉所有門、窗、水、電、氣,做好安全和節(jié)電工作; 10.積極完成經(jīng)理交派的其它任務。 【崗位要求】 1.有良好的團隊領導精神及執(zhí)行力,工作認真負責,作風正派; 2.熟悉餐飲前廳的經(jīng)營管理工作,具有較強的工作責任感和敬業(yè)精神; 3.高端餐飲及酒店同崗位3年以上管理經(jīng)驗者優(yōu)先考慮。 該職位為項目儲備,項目地點為山西太原、廣東珠海、浙江杭州、陜西西安
  • 全國 | 10年以上 | 學歷不限
    • 五險一金
    • 技能培訓
    • 崗位晉升
    • 管理規(guī)范
    • 帶薪年假
    • 節(jié)日禮物
    • 領導好
    • 員工生日禮物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服務中檔酒店 | 2000人以上
    • 投遞簡歷
    施柏閣品牌總經(jīng)理崗位職責:? 1.全面負責酒店的各項業(yè)務管理,制定酒店發(fā)展戰(zhàn)略;? 2.負責酒店的全面運營管理,其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計劃;? 3.制定年度經(jīng)營目標,組織制定、修改、實施所轄各門店年度經(jīng)營計劃;? 4.對酒店內(nèi)各項業(yè)務活動進行實施,并對酒店內(nèi)各項活動及相關酒店的產(chǎn)品進行創(chuàng)新設計與實施;? 5.定期向事業(yè)部提供所轄區(qū)域的酒店市場經(jīng)營狀況信息,編制較準確的供需計劃,為事業(yè)部的總體經(jīng)營布置提供可靠的依據(jù);? 6.定期向事業(yè)部匯報經(jīng)營戰(zhàn)略和計劃執(zhí)行情況、資金運用情況和盈虧情況、機構(gòu)和人員調(diào)配情況及其他重大事宜;? 7.領導建立所轄各門店及各部門與客戶、供應商、合作伙伴、上級主管部門、政府機構(gòu)、金融機構(gòu)、媒體等部門間順暢的溝通渠道;? 8.依照集團的運營標準經(jīng)營管理酒店,突出公司的品牌優(yōu)勢;? 9.負責建立酒店的高素質(zhì)管理團隊。? 職位要求:? 1.具有十年或以上的國際品牌酒店工作經(jīng)驗或具有4年國際品牌酒店行政委員會成員工作經(jīng)驗? 2.需具備酒店開業(yè)籌備工作經(jīng)驗;? 3.良好的職業(yè)素養(yǎng)和對市場的敏銳力; 4.有較強的溝通協(xié)調(diào)和創(chuàng)新能力,有良好的團隊意識和領導能力;
  • 全國 | 5年以上 | 本科
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國 | 3年以上 | 大專 | 提供食宿
    • 帶薪年假
    • 崗位晉升
    • 五險一金
    • 包吃包住
    • 人性化管理
    • 節(jié)日禮物
    • 管理規(guī)范
    • 技能培訓
    • 領導好
    • 美女多
    • 投遞簡歷
    【崗位職責】 1.具體負責樓面的日常運轉(zhuǎn)和管理工作,保證以舒適的就餐環(huán)境、良好的服務來吸引客源,通過向客人提供規(guī)范的服務程序,高標準的優(yōu)質(zhì)服務,來獲取最佳的經(jīng)濟效益和社會效益; 2.負責簽署樓面各種用品的領用單、設備維修單、損耗報告單等,保證樓面的正常運行; 3.負責與相關部門的工作協(xié)調(diào),發(fā)現(xiàn)問題及時處理并尋求新的解決方案; 4.員工的儀容儀表,督導員工保持始終如一的衛(wèi)生標準; 5.營業(yè)期間堅持在第一戰(zhàn)線,加強餐中巡視,發(fā)現(xiàn)并糾正服務中出現(xiàn)的問題,處理各種突發(fā)事件;熱情待客、主動與顧客交流,迎送重要客人并在服務中給以特殊關照。記錄賓客信息,做好客源開發(fā)與維護; 6.處理賓客的抱怨和不滿,認真解決客人的投訴,并將客人的投訴意見及時向上級報告。 【崗位要求】 1.有良好的團隊領導精神及執(zhí)行力。工作認真負責,作風正派; 2.熟悉餐飲前廳的經(jīng)營管理工作,具有較強的工作責任感和敬業(yè)精神; 3.高端餐飲及酒店同崗位3年以上管理經(jīng)驗者優(yōu)先考慮。 該職位為項目儲備,項目地點為山西太原、廣東珠海、浙江杭州、陜西西安
  • 全國 | 10年以上 | 本科 | 提供食宿
    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓
    • 管理規(guī)范
    • 人性化管理
    國際高端酒店/5星級 | 1-49 人
    • 投遞簡歷
    Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required
  • 全國 | 10年以上 | 大專 | 提供食宿
    • 五險一金
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 人性化管理
    • 員工體檢
    • 年終獎金
    國內(nèi)高端酒店/5星級 | 1000-2000人
    • 投遞簡歷
    了解國家有關酒店行業(yè)的各項政策法規(guī)和高星級酒店各崗位的業(yè)務流程,有較豐富的酒店管理知識和管理經(jīng)驗,有較強的市場營銷、品牌意識和全局觀,有良好的規(guī)劃能力、團隊建設能力和應變處置能力,有較強的經(jīng)營管理能力、市場洞察力和組織協(xié)調(diào)能力,能有效整合資源推進酒店經(jīng)營目標的實現(xiàn)。
  • 國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國 | 10年以上 | 本科
    • 五險一金
    • 帶薪年假
    • 技能培訓
    • 管理規(guī)范
    • 崗位晉升
    卓越雇主
    卓越雇主
    國內(nèi)高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    一、Key Responsibilities 職責概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當獨立的主動性和判斷力,為酒店提供領導和方向以確保酒店長期處于高效的、有效的和贏利的經(jīng)營狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責和責任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營計劃、發(fā)展規(guī)劃及經(jīng)營方針,確定酒店管理目標,領導經(jīng)營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發(fā)展情況,制定市場拓展計劃和價格體系,適時提出階段性工作重點,并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機構(gòu)及中層以上管理人員培養(yǎng)和使用,負責組織對部門經(jīng)理的人事考核和業(yè)績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負責酒店的市場拓展和財務計劃工作;在權(quán)限內(nèi)負責酒店內(nèi)資金調(diào)配,審批資金支出等經(jīng)營事宜。 5. Enhance hotel safety management; 加強酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領導交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平:口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關注團隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務及其原因 2. Action Oriented 行動導向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關注個人工作的細節(jié)和標準 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創(chuàng)造一個積極的環(huán)境 4. Business skills 業(yè)務技能 Understand the short-term opportunities of reform 了解短期的變革機會 Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專(含)以上學歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經(jīng)驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識及領導能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強的計劃、組織、溝通、協(xié)調(diào)、領導能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書面和口頭表達能力。 8. Appreciate Poly culture; 認同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴格遵守國家法律法規(guī),執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強,職業(yè)化規(guī)范度高,具有良好的團隊協(xié)作精神,出色的人際交往能力,誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強的工作責任心和學習能力、良好的團隊合作意識。
  • 全國 | 1年以上 | 大專 | 提供食宿
    • 帶薪年假
    • 崗位晉升
    • 五險一金
    • 包吃包住
    • 人性化管理
    • 節(jié)日禮物
    • 管理規(guī)范
    • 技能培訓
    • 領導好
    • 美女多
    • 投遞簡歷
    【崗位職責】 1.負責收銀區(qū)域衛(wèi)生,及時打掃服從上級工作分配; 2.負責公司的網(wǎng)絡推廣和文印工作,并服從上級調(diào)配; 3.熟悉菜肴價格,負責調(diào)整好收銀電腦系統(tǒng),負責整理好電子菜單; 4每日上崗前,清點當日備用金及商品備貨情況; 5.以顧客購買的商品、菜肴或餐廳服務員出示的點菜單為準,第一時間準確無誤的打出消費單; 6.營業(yè)結(jié)束后,對營業(yè)金額進行盤點、核對并簽字,如有差錯及時與餐廳主管聯(lián)系,經(jīng)查實后簽字(當事人、餐廳主管、經(jīng)理); 7.資金核對如有出入,由收銀員本人賠償; 8.收銀員對當天營業(yè)款經(jīng)盤點后立即上交,不得拖延,并把相關信息發(fā)給負責人; 9.遵守公司制度,對當天工作進行總結(jié),聽取主管當天工作總結(jié)及安排第二天工作; 10.負責店內(nèi)的所有財產(chǎn)的匯總和盤點工作。 【崗位要求】 1、1年以上收銀工作經(jīng)驗,熟練操作收銀軟件系統(tǒng); 2、為人誠實,責任心強,具備良好的語言表達能力; 3、有良好的職業(yè)操守。 該職位為項目儲備,項目地點為山西太原、廣東珠海、浙江杭州、陜西西安
  • 國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!
  • 全國 | 5年以上 | 大專 | 提供食宿
    • 包吃包住
    • 技能培訓
    • 大公司大平臺
    • 帶薪年假
    • 管理規(guī)范
    • 節(jié)日禮物
    • 崗位晉升
    • 五險一金
    • 年底雙薪
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服務中檔酒店 | 2000人以上
    • 投遞簡歷
    崗位職責: 一、運營管理 1、制定并執(zhí)行門店的年度、季度、月度運營計劃,確保門店出租率、續(xù)租率、租金收繳率等關鍵指標達成。 2、負責門店日常運營工作的監(jiān)督與管理,包括客戶接待、房源管理、租賃流程把控、租戶關系維護等。 3、定期對門店運營數(shù)據(jù)進行分析,如入住率趨勢、客戶滿意度調(diào)查結(jié)果等,根據(jù)分析結(jié)果制定改進措施并實施。 二、團隊管理 1、組建、培訓與發(fā)展門店團隊,包括招聘合適的員工,定期組織員工培訓,提升員工業(yè)務能力與服務水平。 2、制定員工績效考核制度并實施,激勵員工積極工作,對員工的工作表現(xiàn)進行定期評估與反饋,處理員工的違紀行為。 3、營造良好的團隊氛圍,促進團隊協(xié)作,提升團隊凝聚力與戰(zhàn)斗力。 三、財務管理 1、編制門店年度預算,包括收入預算(租金收入、增值服務收入等)與支出預算(員工薪酬、水電費、維修維護費等),并嚴格執(zhí)行預算控制。 2、負責門店費用報銷審核,確保費用支出的合理性與合規(guī)性。 3、監(jiān)控門店財務狀況,定期進行財務分析,如成本結(jié)構(gòu)分析、利潤分析等,為門店運營決策提供財務依據(jù)。 四、市場營銷與客戶關系 1、制定門店市場營銷策略,如線上線下推廣活動策劃、廣告投放計劃等,提升門店品牌知名度與市場占有率。 2、建立與維護良好的客戶關系,及時處理客戶投訴與建議,提高客戶滿意度與忠誠度,組織客戶活動,增強客戶粘性。 任職資格: 教育背景:大專及以上學歷,房地產(chǎn)管理、市場營銷、工商管理等相關專業(yè)優(yōu)先。 工作經(jīng)驗:具有2年以上長租公寓運營管理經(jīng)驗,或5年以上酒店、物業(yè)管理等相關行業(yè)管理經(jīng)驗。 技能要求: 熟練掌握辦公軟件(Word、Excel、PPT 等)操作。 具備良好的數(shù)據(jù)分析能力,能夠運用數(shù)據(jù)分析工具對運營數(shù)據(jù)進行有效分析。 擁有較強的溝通協(xié)調(diào)能力與團隊管理能力,能夠有效地與員工、上級領導、客戶及合作伙伴進行溝通協(xié)作。 素質(zhì)要求: 具備較強的責任心與敬業(yè)精神,工作認真負責,注重細節(jié)。 具有良好的抗壓能力,能夠在高強度工作環(huán)境下保持良好的工作狀態(tài)。 有較強的服務意識與創(chuàng)新思維,能夠不斷優(yōu)化門店運營管理與服務流程,提升客戶體驗。 【該崗位為儲備招聘,能接受一線/新一線城市分配者優(yōu)先考慮】
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