-????????? Primary Responsibilities 主要職責(zé)
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1.? Responsible for driving business and revenue to the F&B outlets across the board in making sure the business matches our outlet concept and positioning as well as is on line with Local and CORDIS Standards and goals guidelines. Revenue, covers, etc need to be documented and traceable by a self generated tool. The forecast and achievements need to be discussed and reviewed on a weekly basis with Director of Food & Beverage.
負(fù)責(zé)推動(dòng)餐廳生意及收入并確保與業(yè)務(wù)相匹配的概念和定位,以及與雅高標(biāo)準(zhǔn)和目標(biāo)相符的方針。收入,盈利等數(shù)據(jù)需存檔并可追溯。每周與餐飲總監(jiān)討論及回顧銷售預(yù)測及最終銷售額。
2. Planning sales activities: to concentrate in "selling" i.e. conduct sales calls to introduce food and beverage facilities, packages, seeking business leads.
規(guī)劃銷售活動(dòng),集中精力于銷售,例如銷售拜訪,介紹酒店設(shè)施和促銷活動(dòng)套餐,尋找商機(jī)。
3.?????? Follow up leads assigned by Chinese restaurant and Catering manager
跟進(jìn)中餐及宴會(huì)經(jīng)理分配的商業(yè)線索
4.? Work very closely with Director of Food & Beverage & F&B Manager as well all outlets and Chef Managers in order to plan, execute and deliver the best to our customers.
與餐飲總監(jiān),餐飲部經(jīng)理以及總廚緊密合作,共同制定計(jì)劃,實(shí)行并讓我們的客人享受到最好的服務(wù)。
5.?? Any change of directions or unusual decisions to be take prior discussion and approval of director of Food & Beverage.
任何方針的改變及非尋常的決策改變之前應(yīng)先于餐飲總監(jiān)事先商討。
6.? Ensure optimum guest satisfaction at all times in keeping with policies. Personalized service to government Officials, VIP’s, follow up and deliver the unexpected to them has to be the goal.
遵照酒店規(guī)章制度,提升客戶滿意度。為政府官員,貴賓等提供個(gè)人化服務(wù)。
7.? Identify new or existing markets/accounts that meet property sales strategy
識(shí)別新市場或現(xiàn)有市場以達(dá)到銷售策略
8.? Ensure that any procedures set by finance, HR or other operating departments are on line and implemented according.
確保嚴(yán)格按照財(cái)務(wù)部,人力資源部及其他營運(yùn)部門制定的程序
9.? Responsible for carry out or directly monitor any project agreed prior.
負(fù)責(zé)執(zhí)行或直接監(jiān)測事先商定的任何項(xiàng)目
10. ?Lead and organize a weekly Public Relations meeting, according to the business need, including brainstorming , logistic, timeline, responsibilities per person, topics and any other related topics needed in order to achieve the best F&B image, product position and revenue.
根據(jù)生意所需組織召開每周公關(guān)會(huì)議,包括自由討論,后勤,期限,職責(zé)分工以及其他相關(guān)的能達(dá)到餐飲部產(chǎn)品定位及收入的主題。
11. ?Ensure that fire, health, safety and hygiene standards are maintained for the whole department.
保證消防,健康,安全及清潔的各項(xiàng)指標(biāo)達(dá)到酒店標(biāo)準(zhǔn)并時(shí)刻保持
12.? Perform any duties assigned by the Management deemed necessary.
履行管理層安排的其他工作職責(zé)。
-????????? Job Profile 任職資格
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PHYSICAL 個(gè)人情況
1.形象良好。
2.普通話、英語發(fā)音正常。
Job Knowledge / Skills 工作知識(shí)及技能
1.精通中餐的業(yè)務(wù)知識(shí),熟練掌握中餐的服務(wù)流程和崗位技能
2.確保能為客人提供優(yōu)質(zhì)的支持服務(wù)
3.良好的中英文溝通能力及組織協(xié)調(diào)能力
Professional Experience 專業(yè)經(jīng)驗(yàn)
1.擁有相關(guān)酒店工作經(jīng)驗(yàn),至少3-5年。
2.具備的整體運(yùn)營管理經(jīng)驗(yàn)。
-? ? ? ? Core Competencies required 核心能力
1.具備強(qiáng)有力的領(lǐng)導(dǎo)技能,具備培訓(xùn)和發(fā)展團(tuán)隊(duì)成員的能力。
2.有效的溝通和合作能力。
3.具有團(tuán)隊(duì)合作精神和強(qiáng)烈的公司意識(shí)。
4.自主性-優(yōu)秀的組織能力。
5.關(guān)注細(xì)節(jié)和品質(zhì)。
6.外交和自制力。
7.具有妥善處理賓客的實(shí)際問題。
8.時(shí)間管理。
(薪資可面議)