1. Direct andcontrol all subordinate associate to ensure that all day to day operationalmatters are handled on time and guest expectations are met
直接和協(xié)調(diào)所有下屬廚房確保所有業(yè)務事項時刻都按時已達到客人預期。
2. Provide guidanceand assistance to the outlet employees helping them in the execution of theirduties and responsibilities
提供指導和幫助
,
幫助每個部門員工執(zhí)行他們的責任和義務。
3. Oversee theservice standards in the outlet ensuring that they conform to the requisitestandards and meet or exceed customer expectations.
監(jiān)督服務標準
,
確保它們符合標準和滿足所需
,
或超越顧客的期望。
4. Liase with theKitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that theoperation runs smoothly in areas of joint responsibility.
與廚房
,
廳面、酒吧、客房、工程溝通
,
以確保運行順利的共同責任。
5. Assist in theplanning and execution of promotional activities as directed
協(xié)助制定和執(zhí)行的促銷活動。
6. Maximise revenuein the outlet by implementing upselling procedures
每個廳面實現(xiàn)出口利潤的最大化和促銷。
7. Assist inmonitoring and controlling the financial performance of the outlet controllingcosts and expenses
協(xié)助監(jiān)測和控制部門的成本和開支的控制顯示財政業(yè)績。
8. Assist inmonitoring and controlling the hotel’s OE inventory and participate ininventory taking
協(xié)助監(jiān)控參與酒店的部分盤點庫存。
9. Conduct frequentfront and back of house checks ensuring mise-en-place, service procedures,standards of cleanliness and hygiene, repair and maintenance, employee groomingand manning levels are in order and take appropriate action where necessary
進行經(jīng)常性的部門前線檢查
,
服務程序檢查
,
標準的清潔和衛(wèi)生、維修和保養(yǎng)
,
員工培訓和指令并在必要時采取適當?shù)男袆印?10. Assist in the maintenanceof efficient administration preparing and submitting reports on time asdirected
保持一種高效的管理部門和按時提交部門運作報告