This position is concerned with coordinating the guest’s requirementsduring banquet functions and the general operations of the Banquet floor,commanding directly Banquet Captains, Waiters, supervising and coordinatingtheir work.
該職位負(fù)責(zé)協(xié)調(diào)宴會活動和宴會場地運(yùn)作中客人的需求,直接指揮宴會領(lǐng)班,服務(wù)員并監(jiān)督和協(xié)調(diào)他們的工作
Accept night shift.
能夠接受夜班
To evaluate with the Banquet Manager and Assistant Manager each eventorder received, as to function types, set up time and style, F&B requirements,audio visual requirements, manning and additional equipment needs, services andrequests.
與宴會經(jīng)理和副經(jīng)理一起查閱收到的每個活動訂單,包括功能類型,設(shè)置時間和風(fēng)格,餐飲要求,視聽要求,人員配備和額外設(shè)備需求,服務(wù)和要求
To check each room on a daily basis, to ensure that all set ups arecompleted within the required time, and that all set ups are as per thestandards as laid down in the Banquet Service Policy.
每天對每個房間進(jìn)行檢查,確保在規(guī)定的時間內(nèi)完成所有的布置,并確保所有的布置都符合宴會服務(wù)政策規(guī)定和標(biāo)準(zhǔn)
To report discrepancies or guest complaints to the supervisor or Managerand Assistant Manager.
及時向經(jīng)理及副經(jīng)理報告客人反饋及意見
To ensure that all new trainees and service associate receive constantsupervision and updated training on service skills, whilst on the job. And thattheir progress is reported to the Banquet Service Manager on a regular basis.
確保所有新學(xué)員和服務(wù)人員在工作期間不斷接收監(jiān)督和更新的服務(wù)技能培訓(xùn),并定期向宴會服務(wù)經(jīng)理匯報工作進(jìn)展