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崗位職責： 1、根據(jù)工作需要確定會議市場的銷售重點，制定具體的市場銷售計劃，并認真加以實施。 2、同各類會議公司及大公司保持聯(lián)系，不斷開拓新市場，了解客人 的各種需求變化，不斷拓展新客戶。? 3、經(jīng)常拜訪老客戶，與老客戶保持密切關(guān)系，及時掌握老客戶的需 求和客源情況。? 4、及時處理客戶電話，準確無誤的辦理預(yù)訂、確認、更改或取消 等工作，按程序?qū)⑿畔鬟f有關(guān)部門。做好會議的接待和協(xié)調(diào)工作。 5、做好會議市場資料收集、匯總，及時掌握市場動態(tài)。 6、做好會議的結(jié)賬、應(yīng)收賬款的催繳工作。 任職要求： 1、大專以上學(xué)歷，具有三年以上相關(guān)工作經(jīng)歷優(yōu)先； 2、具有一定銷售業(yè)務(wù)資源； 3、熟悉酒店各項設(shè)施、設(shè)備、服務(wù)項目、相關(guān)會議的專業(yè)知識。

崗位職責： 1、根據(jù)銷售指標完成銷售任務(wù)； 2、開拓市場并有效管理客戶群體 3、熟悉本市場中客源大戶的基本情況，隨時關(guān)注其變化并適時做出應(yīng)對； 4、完成上級交代的其它任務(wù)。 ? 任職資格： 1、擁有開拓市場能力及客戶管理能力； 2、2年以上本地高星級酒店銷售經(jīng)驗； 3、良好的溝通能力。

1.?????? Assistswith the development of new product themes and services. 協(xié)助酒店新產(chǎn)品及服務(wù)的開發(fā)和推廣。 2.?????? Assistswith the development of marketing strategies. 協(xié)助酒店市場戰(zhàn)略的制訂。 3.?????? Takesinto account external economic issues when planning and making decisions. 做計劃時考慮外界經(jīng)濟情況。 4.?????? Managesfinancial reports, analysis, budgets and make pricing decisions for thedepartment. 管理財務(wù)報告，財務(wù)分析、預(yù)算，制定部門的定價策略。 5.?????? Ensuresthe achievement of business objectives according to budgeted guidelines forrevenue and costs. 確保按照收入和開支預(yù)算實現(xiàn)經(jīng)營目標。 6.?????? Coordinateswork operations within the department as well as other related departments. 與本部門及其他部門配合工作。 7.?????? Preventsand resolves all guest concerns. 預(yù)防和處理客人所關(guān)心的問題。 8.?????? Tonegotiate with clients ensuring that profitability guidelines of the hotel areadhered to and at the same time, guest needs and expectations are met. 與客戶談判，確保滿足客人的需要，同時又能夠?qū)崿F(xiàn)飯店的利潤。 9.?????? Demonstrateseffective and appropriate interaction with guests whilst maintaining aprofessional approach and image. 與客戶保持有效的適當?shù)亟涣鳎瑫r表現(xiàn)出專業(yè)的形象及工作方式。 10.????? Possessesa high level of product and service knowledge in order to promote services andfacilities to customers. 對飯店產(chǎn)品及服務(wù)有高度了解，以便更好地向客戶銷售飯店的服務(wù)及設(shè)施。

崗位職責】 1、全面負責酒店會議，旅行社的推銷等工作； 2、制定會議銷售的市場推銷計劃、并完善會務(wù)銷售部工作程序和標準，制定會議銷售部規(guī)章制度并指揮實施； 3、參加酒店管理人員會議、完成上傳下達工作； 4、安排布置并督導(dǎo)下屬人員的正常工作； 5、建立改善宴會日記、客戶合同存檔、宴會訂單和預(yù)報單的存檔記錄，使之成為有效的工作程序和管理手段 6、定期對下屬進行績效評估，按獎懲制度實施獎懲，并加強對員工的培訓(xùn)工作、提高員工素質(zhì)。 【崗位要求】 1、1、大專以上學(xué)歷，從事相關(guān)工作5年以上 2、具有酒店會議銷售崗位工作經(jīng)驗，能結(jié)合行業(yè)特點開展整體市場營銷工作，有一定的客戶積累，團隊合作精神； 3、對大型會會議的組織及執(zhí)行有豐富的經(jīng)驗； 4、具有較強的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計劃與執(zhí)行能力； 5、有強烈的事業(yè)心，責任感和勇于開拓的精神

1、全面負責宴會和會議以及婚禮銷售、預(yù)訂工作； 2、制定宴會銷售的市場銷售計劃并實施； 3、安排布置并督導(dǎo)下屬人員的會議統(tǒng)籌接待工作； 4、與餐飲部總監(jiān)和行政總廚溝通協(xié)調(diào)，共同議定宴會、婚宴菜單及價格； 5、與其他部門溝通、協(xié)調(diào)、密切配合； 崗位要求 1、具有酒店宴會、婚禮銷售崗位工作經(jīng)驗，能結(jié)合行業(yè)特點開展整體市場營銷工作，有一定的客戶積累，團隊合作精神； 2、對高檔宴會的組織及執(zhí)行有豐富的經(jīng)驗； 3、具有較強的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計劃與執(zhí)行能力； 4、工作細致、嚴謹，并具有戰(zhàn)略前瞻性思維。

會務(wù)銷售經(jīng)理將負責：在會務(wù)籌備過程中傳遞客戶體驗，滿足客戶會議需求，在會務(wù)籌備期間跟進客戶。主要職責是使客戶滿意度最大化，促進銷售不斷增長。另外，職責也包括激勵和指導(dǎo)部門員工 The MICE Fulfillment Manager will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Events team members. 大?；虻韧瑢W(xué)歷，2-5年酒店會務(wù)統(tǒng)籌或者相關(guān)行業(yè)經(jīng)驗，工作經(jīng)驗需求依據(jù)之前的工作崗位性質(zhì)而定。 Degree or Diploma, and 2 – 5 years of relevant experience in meeting planning in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation. 良好的交流和協(xié)調(diào)能力 Good communication and negotiation skills主動性，效率以及按要求完成任務(wù)的能力 Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required維護電子和文件存儲系統(tǒng)的優(yōu)秀的組織能力 Strong organisational skills required to maintain electronic and paper filing systems熟練了解政策和流程以及熟練的交流技巧 Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.有明確且有效的口頭或書面表達能力以便向客人、管理層和團隊成員傳達明確的信息 Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports熟練的計算機技巧（包括辦公軟件） Excellent PC skills (including MS Office)

會務(wù)銷售主任將負責：轉(zhuǎn)換被分配的會議詢價通過執(zhí)行有效的問詢轉(zhuǎn)換程序，準備報價和其他活動以滿足會議客戶的需求以及提升酒店營收。此職責還包括與與業(yè)務(wù)拓展團隊密切合作 以發(fā)掘客戶需求，正如收益管理一樣，需要使會議問詢轉(zhuǎn)化率最大化以及促進的收益的不斷增長 The MICE Fulfillment Executive will be responsible for converting assigned leads through the effective execution of the inquiry handling process, the preparation of proposals, quotations, and other activities aimed at meeting client needs and maximizing hotel revenue. This role also involves working closely with Business Development Team to develop expertise in understanding sectorial/customer needs, as well as Revenue Management to maximize lead conversion and drive incremental revenue. ?大?；虻韧瑢W(xué)歷且有一年工作經(jīng)驗，在服務(wù)性行業(yè)有相關(guān)經(jīng)驗的優(yōu)先考慮。工作經(jīng)驗需求依據(jù)之前的工作崗位性質(zhì)而定 Degree or Diploma, and a minimum of one year of relevant experience in customer relations. Relevant experience in the service industry would be an advantage. Type and level of experience required may vary slightly based on size and complexity of operation. 以下技能需要掌握Expected to possess the following skills: 良好的交流和協(xié)調(diào)能力Good communication and negotiation skills 主動性，效率以及按要求完成任務(wù)的能力Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required. 維護電子和文件存儲系統(tǒng)的優(yōu)秀的組織能力Strong organisational skills required to maintain electronic and paper filing systems 熟練了解政策和流程以及熟練的交流技巧Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable. 有明確且有效的口頭或書面表達能力以便向客人、管理層和團隊成員傳達明確的信息Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports 熟練的計算機技巧（包括辦公軟件）Excellent PC skills (including MS Office)

崗位職責 1、協(xié)助市場銷售總監(jiān)開發(fā)市場銷售計劃和預(yù)算準備工作，負責完成酒店的會議、宴會、展會等銷售目標和酒店的總營業(yè)目標。 2、制定會務(wù)銷售的市場推銷計劃、并完善會務(wù)銷售部工作程序和標準，制定會務(wù)銷售部規(guī)章制度并指揮實施； 3、分析當前和潛在的營銷趨勢，規(guī)劃各種活動增加營收與市場份額，確保完成全年的預(yù)算任務(wù)。 4、安排布置并督導(dǎo)下屬人員的正常工作； 5、建立改善宴會日記、客戶合同存檔、宴會訂單和預(yù)報單的存檔記錄，使之成為有效的工作程序和管理手段 6、定期對下屬進行績效評估，按獎懲制度實施獎懲，并加強對員工的培訓(xùn)工作、提高員工素質(zhì)。 崗位要求 1、大專以上學(xué)歷，從事相關(guān)或同等職位3年以上經(jīng)驗； 2、具有酒店會務(wù)銷售崗位工作經(jīng)驗，能結(jié)合行業(yè)特點開展整體市場營銷工作，具備團隊合作精神； 3、對大型會務(wù)的組織及執(zhí)行有豐富的經(jīng)驗，有優(yōu)質(zhì)客戶積累； 4、具有較強的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計劃與執(zhí)行能力 5、有強烈的事業(yè)心，責任感和勇于開拓的精神

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大連四季正在尋找你 - 對工作具有極大的熱情，熱愛你所從事的職業(yè)。 About Four Seasons? 關(guān)于四季酒店 We have chosen to specialize within the hospitality industry by offering only experiences of exceptional quality. Our objective is to be recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we locate. We create properties of enduring value using superior design and finishes and support them with a deeply instilled ethic of personal service. Doing so allows Four Seasons to satisfy the needs and tastes of our discerning customers, and to maintain our position as the world's premier luxury hospitality company. We succeed when every decision is based on a clear understanding of and belief in what we do, and when we couple this conviction with sound financial planning. We expect to achieve a fair and reasonable profit to ensure the prosperity of the company and to offer long-term benefits to our hotel owners, our customers, and our employees. We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. 我們對酒店服務(wù)心無旁騖，矢志不渝，并以高品質(zhì)為重。無論我們的酒店、度假酒店、及住宅俱樂部坐落在何處，目標都是成為舉世公認的最佳酒店管理集團，且盈利可觀。要達到這種卓越的成績，必須在各方面都超越群倫。我們所創(chuàng)建的酒店，在設(shè)計及選料方面，均屬無上之選，務(wù)求能夠滿足客人的高貴品味和嚴格要求，同時保持豪華酒店的優(yōu)質(zhì)崇高地位。 我們的成功，有賴于清楚認定我們對每件事的信念，并與有效的財政計劃相互配合。我們預(yù)計能為酒店帶來合理的利潤，確保業(yè)績蒸蒸日上，并為股東、客人及員工謀求長遠的利益。 我們將四季酒店的信念，通過彼此互敬互重及互相建立榜樣，切實地具體表現(xiàn)出來。我們所堅持的價值觀或原則，正是我們?nèi)绾紊拼腿恕⑸虡I(yè)伙伴及同事。 About Four Seasons Dalian? 關(guān)于大連四季酒店 The Four Seasons Hotel Dalian boasts a prime location, situated at the heart of Renmin Road and the core of the Donggang Business District. It’s this history that inspired the NBBJ Shanghai-designed building’s interiors by acclaimed international firm Hirsch Bedner Associates of Singapore. The design concept for Four Seasons Hotel Dalian draws inspiration from the rich historical of the city, particularly its deep-rooted connection with trains and the romantic allure associated with Dalian. Artfully designed rooms that offer a brand of comfort and cutting-edge technology, capturing both the city’s magnificent skyline and the stunning ocean vistas. The interiors of the hotel’s signature restaurants were conceived by Tokyo-based Strickland, which drew inspiration directly from the city’s history and culture to create authentic and unforgettable experience. A distinguished collection of six restaurants and bars, including Cantonese delicacies, Western fare, Japanese cuisine, specialty bars, lounges, and a deli shop. With top-notch chefs and exceptional ingredients, we create an unparalleled fine dining experience that lingers in memory. 大連四季酒店地理位置優(yōu)越，坐落于人民路東港商務(wù)區(qū)中心地帶，眺望海景和港口景色，是東港商務(wù)區(qū)核心所在。 NBBJ操刀設(shè)計的大樓內(nèi)，新加坡著名的Hirsch Bedner Associates公司由城市悠久歷史中汲取靈感進行室內(nèi)設(shè)計，尤其是與火車密不可分的深厚淵源以及這座城市本身的浪漫情懷。 每間客房都是巧思設(shè)計之作，融合了舒適與前沿技術(shù)，不僅捕捉了城市壯觀的天際線，更有絢爛的海景盡收眼底。 酒店特色餐廳的內(nèi)部設(shè)計由東京知名工作室Strickland操刀，其靈感直接來源于當?shù)貧v史文化，旨在打造真實而難忘的體驗。 六個餐廳和酒吧構(gòu)成了獨特的美食合集，包括粵式菜肴、西餐、日本料理、威士忌、大堂吧和甜品坊。憑借頂級大廚和卓越食材，為賓客打造一種無與倫比的高級餐飲體驗，讓人回味無窮。 Key Responsibilities? 主要工作職責 1. Implement sales plan and action according to sales strategy and plan.? 2. Assist department to achieve goal and contribute to hotel revenue budget.? 3. Be ready to promote hotel by any chance. 1. 根據(jù)營銷計劃，對相對應(yīng)的市場（根據(jù)細分和地理位置）實施銷售行動計劃。 2. 積極地幫助部門到完成目標，從而為達到營銷預(yù)算做出貢獻。 3. 最大限度的運用促銷的機會，隨時準備促銷。 Preferred Skill and Qualification? 任職要求 1. College and above education. 2. At least 5 years' related experience at international hotel.? 3.?Good English in oral and written.? 1.本科及以上學(xué)歷。 2.至少5年相關(guān)國際酒店工作經(jīng)驗。 3.良好的英語口語、閱讀及書寫能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，請登錄以下網(wǎng)站并關(guān)注我們： 四季酒店官網(wǎng)職業(yè)機會：http://jobs.fourseasons.com/

Sales Activities Participate in sales activities by conducting sales calls and meeting with in house customers to strengthen relationship with customers, obtain market information and customers feedback. Oversee the planning of all sales activities to make sure that there is appropriate sales coverage and effective customer service at all times. Ensure all enquires received at sales office are handled promptly and efficiently. To make certain that the sales team is constantly soliciting new business opportunities and obtaining sales leads through various sources such as newspaper, internet, TV etc. To monitor the quantity of sales activities to make sure that all sales associates are conducting sales activities according the set guidelines in number of sales activities per day and call volume etc. Account Management To ensure that all information related to all accounts are recorded in Fidelio S&C and filed accordingly, and the accuracy of information in the systems is maintained at all times. Assist in the set up on strategies and tactics for each account and ensure that all Marriott resources are appropriately used. Conduct account review and account audit to check on the information obtained for each of the accounts. Review Call Reports to ensure that all accounts are properly managed. Ensure that sales call plan is set up by all sales associates and the plan is efficiently used. To ensure that sales targets are set up for all sales associates. Sales Strategy Planning Conduct weekly Sales Strategy Meeting to ensure all participants are sharing information on competitors’ activities, customer feedback and other market intelligence. To lead the Sales Strategy team in setting up pricing and positioning for all market segments and the pricing and positioning for catering. Regularly review the effectiveness of the Sales Strategy and make recommendations for changes if required. ? Train and develop all sales associates Coach and counsel all associates to ensure timely rectification of performance.? To make sure of disciplinary actions if required aim to assist associates in improving their performance. To make sure that there is a SMART development plan for each associate to fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely) To ensure that there are guidelines and expectation set up for each associate and follow up on the progress Ensure that Director of Sales and Sales Manager conduct on the job training to all associates by arranging joint calls with sales associates and review with them their performance regularly. To monitor the sales activities and make certain that all sales associates are conducting business according to the Marriott set guidelines. Conduct regular performance review for all managers and keep written record for future follow up. To review and update all LSOPs related to Sales and Marketing whenever necessary. Fully utilize all Marriott Resources Ensure all sales associates cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties. Constant communication with market sales, alliance account team and GSOs ??? ?to discuss on needs of the hotel and to ensurefull coverage of all accounts. Make good use of Marriott Rewards as a key sales tool. Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation. Prepare periodic reports Prepare periodic reports for record of sales activities and market analysis. Prepare monthly reports and ad hoc reports as required by General Manager and Regional Office. Revenue Management Ensure that the Reservations Office is properly managed with all phone calls handled efficiently and courteously, all input in Marsha and Fidelio are done accordingly to standards set up. Review reports prepared by Revenue Manager to analysis market situation and make recommendations on sales strategies and tactics. To make certain that all revenue management tools are properly used aim to maximize the hotel revenue at all times. Regular check on the rate control procedures to avoid any abuse of discount. Ensure that all commission payment is handled accurately and efficiently. Assist in conducting periodical rate audit in Fidelio & Marsha. Public Relations Oversee the Public Relations operation and be sure that the day-to-day operation is managed efficiently. Assist PR Manager in planning and executing all hotel promotions, advertising, database management, hotel collaterals production. Ensure that exposure of the hotel is maximized at all times through working closely with media and making good use of all Marriott Resources. Conduct media calls to build relationship with the editors and reporters. To monitor the preparation and distribution of all press release. Ensure all promotional materials and advertising are done according to the corporate guidelines. To plan and participate in Charity Activities to serve the community and to obtain press coverage. Business / Marketing Plan Preparation of Business / Marketing Plan and to ensure that all strategies are backed up with appropriate tactics. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives. Office Etiquette & Business Ethics Ensure that all sales associates are properly dressed in uniform or business attire and the general appearance are according to the hotel standard. Make certain that all sales associates are conducting business accordingly to the Marriott guidelines and local law. In charge of the overall conduct of the sales team such as telephone handling, punctuality, compliance to the hotel rules, regulations and LSOPs. Coordination with other departments and session To ensure a smooth liaison between Sales and Marketing with all other departments. To take the initiative to act on any conflict or problems in a constructive manner. Minimum 8 years work experience in the sales & marketing from a sizeable international organization with at least 3 years at Director of Sales position or above. ?Capable in managing several teams and to drive results through effective supervision and motivation. ·? ? ? ?Ability to set up sales strategies and tactics and make adjustment according to different business situations.·?????????Good interpersonal skills and listening skills.·?????????Ability to handle and manage different business situations and act on problems according to the set guidelines.·?????????Ability to communicate effectively with various level of management and associates·?????????Ability to provide direction and training to associates and evaluate their performance.Able to develop associates and maximize the performance of the team.

【崗位職責】 1、負責酒店宴會及會議活動的銷售工作，開發(fā)新客戶并維護現(xiàn)有客戶關(guān)系，完成銷售目標； 2、與客戶溝通需求，提供專業(yè)的宴會及會議策劃方案，包括場地安排、餐飲服務(wù)、設(shè)備租賃等； 3、協(xié)調(diào)酒店內(nèi)部各部門（如餐飲、前廳、財務(wù)等），確保宴會及會議活動的順利執(zhí)行； 4、跟進客戶反饋，處理活動過程中的突發(fā)問題，提升客戶滿意度； 5、定期分析市場動態(tài)及競爭對手情況，提出銷售策略優(yōu)化建議； 6、參與酒店銷售推廣活動，提升品牌影響力。 【崗位要求】 1、具備良好的溝通能力和談判技巧，能夠獨立完成銷售任務(wù)； 2、有較強的客戶服務(wù)意識，能夠靈活應(yīng)對客戶需求； 3、具備團隊協(xié)作精神，能與各部門高效配合； 4、抗壓能力強，適應(yīng)快節(jié)奏工作環(huán)境； 5、有酒店、餐飲或相關(guān)行業(yè)銷售經(jīng)驗者優(yōu)先，無經(jīng)驗者可接受培訓(xùn)； 6、熟練使用辦公軟件（如Word、Excel、PPT等）。

【崗位職責】 1、負責酒店宴會及會議活動的銷售工作，包括客戶開發(fā)、需求分析、方案制定及合同簽訂等全流程管理； 2、維護現(xiàn)有客戶關(guān)系，定期跟進客戶需求，提升客戶滿意度和復(fù)購率； 3、根據(jù)市場動態(tài)和客戶需求，制定并執(zhí)行銷售策略，完成月度、季度及年度銷售目標； 4、協(xié)調(diào)酒店內(nèi)部各部門（如餐飲、前廳、財務(wù)等），確保宴會及會議活動的順利執(zhí)行； 5、收集并分析市場及競爭對手信息，提出改進建議，優(yōu)化銷售方案； 6、參與酒店銷售推廣活動，提升品牌知名度和市場占有率。 【崗位要求】 1、具備較強的銷售意識和客戶服務(wù)能力，能夠獨立完成客戶開發(fā)及維護工作； 2、良好的溝通協(xié)調(diào)能力，能夠高效處理客戶需求及內(nèi)部協(xié)作事宜； 3、具備一定的市場分析能力，能夠根據(jù)數(shù)據(jù)制定合理的銷售策略； 4、抗壓能力強，適應(yīng)快節(jié)奏工作環(huán)境，能夠接受彈性工作時間； 5、有酒店行業(yè)或相關(guān)銷售經(jīng)驗者優(yōu)先，無經(jīng)驗者可接受培訓(xùn)； 6、熟練使用辦公軟件（如Word、Excel、PPT等），具備基本的商務(wù)談判技巧。

1.男女不限，年齡 35 歲以下，具備活力與學(xué)習(xí)潛力，適應(yīng)酒店行業(yè)快節(jié)奏工作模式。 2.形象佳，注重個人儀表儀態(tài)，符合五星級酒店高端服務(wù)形象標準；身高要求 160cm 以上，確保在對客服務(wù)中展現(xiàn)良好的職業(yè)風貌。 3.?？萍耙陨蠈W(xué)歷，市場營銷、酒店管理等相關(guān)專業(yè)優(yōu)先；具備 5 年以上高星級酒店銷售工作經(jīng)驗，熟悉酒店客房、餐飲、會議等核心業(yè)態(tài)的銷售模式，擁有穩(wěn)定的中高端客戶資源，有獨立完成百萬級以上銷售訂單的成功案例。 4.擅長目標市場細分與客戶需求挖掘，能針對商務(wù)客戶、高端散客等不同群體制定精準的銷售策略；具備優(yōu)秀的談判技巧與客戶跟進能力，可高效推進從客戶接洽到訂單簽約的全流程；熟練使用 CRM 系統(tǒng)，能通過數(shù)據(jù)分析評估客戶價值與銷售效果，優(yōu)化客戶維護策略。 5.具備較強的團隊協(xié)作能力，能積極配合銷售總監(jiān)落實銷售計劃，協(xié)助指導(dǎo)初級銷售成員；擁有良好的市場洞察力，能及時反饋市場動態(tài)與客戶需求變化；英語聽說讀寫能力良好，可滿足國際客戶溝通需求。

【崗位職責】 1、根據(jù)本組市場開發(fā)計劃，制定個人銷售活動計劃。 2、通過開發(fā)新客戶，穩(wěn)定老客戶，以力爭達到所確定的銷售收入目標。 3、向銷售部經(jīng)理匯報市場信息，包括本市場狀況、競爭對手情況、客戶反饋意見等。 4、以外出銷售、電話聯(lián)絡(luò)和信函等方式與所轄區(qū)客戶保持高度聯(lián)系。 5、處理客戶的來電、來函。 6、協(xié)調(diào)安排自己所轄客戶在酒店的大型活動及VIP的接待工作。 7、熟悉自己客戶分類情況及各客戶的需求特點和主要的競爭對手。 【崗位要求】 1、大專以上學(xué)歷。有從事酒店前臺、銷售、公關(guān)等部門的工作經(jīng)歷。 2、具備酒店銷售學(xué)、酒店管理學(xué)、旅游經(jīng)濟學(xué)、旅游心理學(xué)、公共關(guān)系學(xué)等知識的儲備。 3、了解合同法、企業(yè)法、旅游法以及有關(guān)涉外法規(guī)。 4、具有市場調(diào)查和預(yù)測能力，能及是掌握市場動態(tài)，并能綜合分析，及時地提出相應(yīng)的措施和合理的建議。 5、有較強的語言表達能力，能撰寫市場調(diào)研報告，具有起草工作計劃、總結(jié)及業(yè)務(wù)匯報的能力

【崗位職責】 1、負責酒店會議，展示會等的推銷等工作； 2、完成會務(wù)銷售的市場推銷計劃、和銷售目標； 3、參加酒店管理人員會議、完成上傳下達工作； 4、建立改善宴會日記、客戶合同存檔、宴會訂單和預(yù)報單的存檔記錄，使之成為有效的工作程序和管理手段 【崗位要求】 1、1、大專以上學(xué)歷，從事相關(guān)工作3年以上或同等職位2年以上經(jīng)驗； 2、具有酒店會務(wù)銷售崗位工作經(jīng)驗，能結(jié)合行業(yè)特點開展整體市場營銷工作，有一定的客戶積累，團隊合作精神； 3、對大型會務(wù)的組織及執(zhí)行有豐富的經(jīng)驗； 4、具有較強的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計劃與執(zhí)行能力； 5、、熟悉珠三角會務(wù)客源市場優(yōu)先； 6、有強烈的事業(yè)心，責任感和勇于開拓的精神

崗位職責 1、負責完成部門營業(yè)目標確定會議、團隊市場分配給自己的銷售目標。 2、負責不斷開發(fā)、發(fā)展新客戶。 3、經(jīng)常拜訪老客戶，與老客戶保持密切的關(guān)系，及時掌握老客戶的新需求和客源情況，隨時為他們處理用房，用餐、會議等事宜。 4、經(jīng)授權(quán)代表本店與客戶簽訂有關(guān)團隊、會議銷售協(xié)議，并及時與其他部門溝通，保證協(xié)議的實施。 5、陪同來訪客戶參觀本酒設(shè)備設(shè)施，贈送本酒店的宣傳資料。 6、負責做好團隊、會議市場資料收集、匯總及建檔工作。及時掌握市場動態(tài)，為部門經(jīng)理提供準確的信息資料。 7、協(xié)助財務(wù)部、前廳部處理好團隊、會議開房、信用及結(jié)賬等工作。 崗位要求 1、大專以上學(xué)歷。有5年同崗位工作經(jīng)驗。 2、 掌握一定的市場、公關(guān)銷售知識和技巧，全面了解本酒店的產(chǎn)品和服務(wù)。 3、 有較強的協(xié)調(diào)、推銷和交際能力及書面、口頭表達能力 4、 身體健康，精力充沛，儀表端莊，反應(yīng)靈活。

崗位職責 1、負責完成部門營業(yè)目標確定會議、團隊市場分配給自己的銷售目標。 2、負責不斷開發(fā)、發(fā)展新客戶。 3、經(jīng)常拜訪老客戶，與老客戶保持密切的關(guān)系，及時掌握老客戶的新需求和客源情況，隨時為他們處理用房，用餐、會議等事宜。 4、經(jīng)授權(quán)代表本店與客戶簽訂有關(guān)團隊、會議銷售協(xié)議，并及時與其他部門溝通，保證協(xié)議的實施。 5、陪同來訪客戶參觀本酒設(shè)備設(shè)施，贈送本酒店的宣傳資料。 6、負責做好團隊、會議市場資料收集、匯總及建檔工作。及時掌握市場動態(tài)，為部門經(jīng)理提供準確的信息資料。 7、協(xié)助財務(wù)部、前廳部處理好團隊、會議開房、信用及結(jié)賬等工作。 崗位要求 1、大專以上學(xué)歷。有5年同崗位工作經(jīng)驗。 2、 掌握一定的市場、公關(guān)銷售知識和技巧，全面了解本酒店的產(chǎn)品和服務(wù)。 3、 有較強的協(xié)調(diào)、推銷和交際能力及書面、口頭表達能力 4、 身體健康，精力充沛，儀表端莊，反應(yīng)靈活。

崗位職責 1、負責完成部門營業(yè)目標確定會議、團隊市場分配給自己的銷售目標。 2、負責不斷開發(fā)、發(fā)展新客戶。 3、經(jīng)常拜訪老客戶，與老客戶保持密切的關(guān)系，及時掌握老客戶的新需求和客源情況，隨時為他們處理用房，用餐、會議等事宜。 4、經(jīng)授權(quán)代表本店與客戶簽訂有關(guān)團隊、會議銷售協(xié)議，并及時與其他部門溝通，保證協(xié)議的實施。 5、陪同來訪客戶參觀本酒設(shè)備設(shè)施，贈送本酒店的宣傳資料。 6、負責做好團隊、會議市場資料收集、匯總及建檔工作。及時掌握市場動態(tài)，為部門經(jīng)理提供準確的信息資料。 7、協(xié)助財務(wù)部、前廳部處理好團隊、會議開房、信用及結(jié)賬等工作。 崗位要求 1、大專以上學(xué)歷。有5年同崗位工作經(jīng)驗。 2、 掌握一定的市場、公關(guān)銷售知識和技巧，全面了解本酒店的產(chǎn)品和服務(wù)。 3、 有較強的協(xié)調(diào)、推銷和交際能力及書面、口頭表達能力 4、 身體健康，精力充沛，儀表端莊，反應(yīng)靈活。

FINANCIAL RETURNS財務(wù)回報 ·???????????Develop deep understanding andknowledge of key sectors targeted by hotel, and gain sectorial/accountexpertise when necessary to maximise lead conversion rate 加強對酒店主要目標領(lǐng)域的深度了解和認識，必要時獲取各行業(yè)/客戶的專業(yè)知識，使線索轉(zhuǎn)化率最大化。 ·???????????Ensure the timely follow up andpursuit of business with customers’ leads in order to drive the highest levelsof conversion 確保及時的跟進并爭取客戶的業(yè)務(wù)線索，以推動線索轉(zhuǎn)化達到最大程度。 ·???????????Conduct and/or assist Salesteam in customer negotiation process 組織和/或協(xié)助銷售團隊的客戶談判程序。 ·???????????Conduct proposal negotiationprocess and assist Business Development team where necessary 組織報價談判程序并在必要時協(xié)助業(yè)務(wù)拓展團隊。 ·???????????Handle contract signing process 處理合同簽訂程序。 ·???????????Update lead status in relevantsystems and communicate lead status to relevant Business Development staff(e.g. account owner) 在相關(guān)系統(tǒng)中更新線索狀態(tài)并與相關(guān)業(yè)務(wù)拓展員工（如客戶負責人）溝通線索狀態(tài)。 PEOPLE員工團隊 ·???????????Team up with counterpart EventManagement staff to deliver sector/customer specific services when appropriate 與會務(wù)運營團隊同等職位成員合作，在必要時為行業(yè)/客戶提供要求的服務(wù)。 ·???????????Communicate to his/her superiorany issues encountered and other relevant information 與上級領(lǐng)導(dǎo)交流他/她所遇到的問題及其它相關(guān)信息。 ·???????????Attend and participate in andwhere appropriate, organise training sessions, daily briefings and othermeetings as required 出席并參與培訓(xùn)課程、每日例會及要求的其它會議。 ·???????????Where applicable, supervise,manage and train MICE Fulfillment Executives and MICE Fulfillment Coordinators in carrying out their responsibilities 適用時，監(jiān)督、指導(dǎo)和培訓(xùn)會務(wù)銷售主任和會務(wù)銷售協(xié)調(diào)員執(zhí)行其工作職責。 ·???????????Where applicable, act as escalationpoint for clients and members of the MICE Fulfillment Team when issues are not solved at a proper level 如果問題不能在適當級別得到解決時，必要時作為客戶和會務(wù)銷售團隊成員的升級點來解決問題。 GUEST EXPERIENCE賓客體驗 ·???????????Process customer inquiry inaccordance to specified service standards 根據(jù)具體的服務(wù)規(guī)范處理客戶詢價。 ·???????????Develop and deliver relevantdocumentation to the customer 為客戶編制并提供相關(guān)文件。 ·???????????Prepare and deliver siteinspections for potential customers (when necessary) 準備并為有可能的客戶提供現(xiàn)場考察服務(wù)（必要時） RESPONSIBLE BUSINESS企業(yè)責任 ·???????????Prepare and submit proposals 編制并提交報價。 ·???????????Ensure accurate and timelyupdating of an accurate record of all relevant activities and customerinformation in the provided Sales System (i.e. Delphi; Opera; etc.) for futurereference and control purposes 確保在所提供的銷售系統(tǒng)中（即Delphi，Opera 等）及時準確的更新所有活動的準確記錄，以便將來參考與管理。

【崗位職責】 1、全面負責酒店會議，展示會等的推銷等工作； 2、制定會務(wù)銷售的市場推銷計劃、并完善會務(wù)銷售部工作程序和標準，制定會務(wù)銷售部規(guī)章制度并指揮實施； 3、參加酒店管理人員會議、完成上傳下達工作； 4、安排布置并督導(dǎo)下屬人員的正常工作； 5、建立改善宴會日記、客戶合同存檔、宴會訂單和預(yù)報單的存檔記錄，使之成為有效的工作程序和管理手段 6、定期對下屬進行績效評估，按獎懲制度實施獎懲，并加強對員工的培訓(xùn)工作、提高員工素質(zhì)。 【崗位要求】 1、大專及以上學(xué)歷，從事相關(guān)工作2年以上經(jīng)驗； 2、具有酒店會務(wù)銷售崗位工作經(jīng)驗，能結(jié)合行業(yè)特點開展整體市場營銷工作，有一定的客戶積累，團隊合作精神； 3、對大型會務(wù)的組織及執(zhí)行有豐富的經(jīng)驗； 4、具有較強的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計劃與執(zhí)行能力； 5、在青島市場有一定酒店會議資源 6、有強烈的事業(yè)心，責任感和勇于開拓的精神

【崗位職責】 1、根據(jù)本組市場開發(fā)計劃，制定個人銷售活動計劃。 2、通過開發(fā)新客戶，穩(wěn)定老客戶，以力爭達到所確定的銷售收入目標。 3、向銷售部經(jīng)理匯報市場信息，包括本市場狀況、競爭對手情況、客戶反饋意見等。 4、以外出銷售、電話聯(lián)絡(luò)和信函等方式與所轄區(qū)客戶保持高度聯(lián)系。 5、處理客戶的來電、來函。 6、協(xié)調(diào)安排自己所轄客戶在酒店的大型活動及VIP的接待工作。 7、熟悉自己客戶分類情況及各客戶的需求特點和主要的競爭對手。 【崗位要求】 1、有從事酒店前臺、銷售、公關(guān)等部門的工作經(jīng)歷。 2、具備酒店銷售學(xué)、酒店管理學(xué)、旅游經(jīng)濟學(xué)、旅游心理學(xué)、公共關(guān)系學(xué)等知識的儲備。 3、了解合同法、企業(yè)法、旅游法以及有關(guān)涉外法規(guī)。 4、具有市場調(diào)查和預(yù)測能力，能及是掌握市場動態(tài)，并能綜合分析，及時地提出相應(yīng)的措施和合理的建議。 5、有較強的語言表達能力，能撰寫市場調(diào)研報告，具有起草工作計劃、總結(jié)及業(yè)務(wù)匯報的能力

1.根據(jù)部門總體市場策略編制自己分管的市場的銷售計劃。 2.對本市場中的客源大戶要熟悉他們的基本情況，隨時關(guān)注其變化并適時做出應(yīng)對。 3.組織本組組員對新市場進行開發(fā)。 4.管理開發(fā)好自己的客戶。 5.負責組織銷售計劃的審定及落實，并進行督查 6.協(xié)助部門經(jīng)理做好本市場客戶的建立及升級管理工作，保持客戶檔案的完整。 崗位要求 1.大專以上學(xué)歷。有從事酒店前臺、銷售、公關(guān)等部門的工作經(jīng)歷。 2.具備酒店銷售學(xué)、酒店管理學(xué)、旅游經(jīng)濟學(xué)、旅游心理學(xué)、公共關(guān)系學(xué)等知識的儲備。 3.了解合同法、企業(yè)法、旅游法以及有關(guān)涉外法規(guī)。 4.具有市場調(diào)查和預(yù)測能力，能及是掌握市場動態(tài)，并能綜合分析，及時地提出相應(yīng)的措施和合理的建議。 5.有較強的語言表達能力，能撰寫市場調(diào)研報告，具有起草工作計劃、總結(jié)及業(yè)務(wù)匯報的能力。

崗位職責 1、根據(jù)部門經(jīng)理制定的銷售計劃，具體執(zhí)行爭取商務(wù)、散客的銷售工作。 2、掌握本地區(qū)及國內(nèi)外商務(wù)、散客市場動態(tài)，定期向部門經(jīng)理提出銷售調(diào)研報告。 3、研究市場，預(yù)測商情，及時掌握市場動向，協(xié)助銷售經(jīng)理做好促銷計劃。 4、制定、修改和審核有關(guān)報價信、合同及推銷信件。認真做好商務(wù)、散客檔案資料管理工作。 5、負責以銷售主管的業(yè)務(wù)培訓(xùn)工作。 6、定期進出銷售計劃中所負責部分的執(zhí)行情況報告，并對計劃執(zhí)行中存在的問題提出意見。 7、按計劃走訪客戶，了解客戶對酒店的意見，增強與賓客的的溝通，建立良好的客戶關(guān)系。 崗位要求 1、大專以上學(xué)歷。有從事酒店前臺、銷售、公關(guān)等部門的工作經(jīng)歷。 2、 具備酒店銷售學(xué)、酒店管理學(xué)、旅游經(jīng)濟學(xué)、旅游心理學(xué)、公共關(guān)系學(xué)等知識的儲備。 3、 人品過硬，抗壓能力較強； 4、 具有市場調(diào)查和預(yù)測能力，能及是掌握市場動態(tài)，并能綜合分析，及時地提出相應(yīng)的措施和合理的建議。 5、 有較強的語言表達能力，能撰寫市場調(diào)研報告，具有起草工作計劃、總結(jié)及業(yè)務(wù)匯報的能力。

JOB OVERVIEW職位概述 The Crowne Meetings Fulfillment Manager will be responsible for converting assigned leads through the effective execution of the inquiry handling process, the preparation of proposals, quotations, and other activities aimed at meeting client needs and maximizing hotel revenue. Key to this role is developing expertise in understanding sectorial/account needs, maximising lead conversion and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Crowne Meetings Fulfillment Executives and Crowne Meetings Fulfillment Coordinators in their daily tasks. 皇冠會務(wù)銷售經(jīng)理將負責通過有效的執(zhí)行詢價處理程序、報價準備工作、報價及以滿足客戶需求和最大化酒店收益為目標的其它活動來轉(zhuǎn)化分配的業(yè)務(wù)線索。該職位的關(guān)鍵在于加強對各類/賓客需求的專業(yè)了解，最大程度的轉(zhuǎn)化線索，推動酒店的收益增長。適用時，該職位還要求管理并積極指導(dǎo)指派的皇冠會務(wù)銷售主任和皇冠會務(wù)銷售協(xié)調(diào)員的日常工作。 FINANCIAL RETURNS財務(wù)回報 ?Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate ? 加強對酒店主要目標領(lǐng)域的深度了解和認識，必要時獲取各行業(yè)/客戶的專業(yè)知識，使線索轉(zhuǎn)化率最大化。 ?Ensure the timely follow up and pursuit of business with customers’ leads in order to drive the highest levels of conversion ?確保及時的跟進并爭取客戶的業(yè)務(wù)線索，以推動線索轉(zhuǎn)化達到最大程度。 ?Conduct and/or assist Sales team in customer negotiation process ?組織和/或協(xié)助銷售團隊的客戶談判程序。 ?Handle contract signing process  ?處理合同簽訂程序。 ?Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner) ?在相關(guān)系統(tǒng)中更新線索狀態(tài)并與相關(guān)業(yè)務(wù)拓展員工（如客戶負責人）溝通線索狀態(tài)。 PEOPLE員工團隊 ?Team up with counterpart Crowne Meetings Events staff to deliver sector/customer specific services when appropriate ?與皇冠會務(wù)運營團隊同等職位成員合作，在必要時為行業(yè)/客戶提供要求的服務(wù)。 ?Communicate to his/her superior any issues encountered and other relevant information ?與上級領(lǐng)導(dǎo)交流他/她所遇到的問題及其它相關(guān)信息。 ?Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required ?出席并參與培訓(xùn)課程、每日例會及要求的其它會議。 ?Where applicable, supervise, manage and train Crowne Meetings Fulfillment Executives and Crowne Meetings Fulfillment Coordinators in carrying out their responsibilities ?適用時，監(jiān)督、指導(dǎo)和培訓(xùn)皇冠會務(wù)銷售主任和皇冠會務(wù)銷售協(xié)調(diào)員執(zhí)行其工作職責。 GUEST EXPERIENCE賓客體驗 ?Process customer inquiry in accordance to specified service standards ?根據(jù)具體的服務(wù)規(guī)范處理客戶詢價。 ?Develop and deliver relevant documentation to the customer ?為客戶編制并提供相關(guān)文件。 ?Prepare and deliver site inspections for potential customers (when necessary) ?準備并為有可能的客戶提供現(xiàn)場考察服務(wù)（必要時） RESPONSIBLE BUSINESS企業(yè)責任 ?Prepare and submit proposals ?編制并提交報價。 ?Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes ?確保在所提供的銷售系統(tǒng)中（即Delphi，Opera 等）及時準確的更新所有活動的準確記錄，以便將來參考與管理。