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【崗位職責(zé)】 1、全面負(fù)責(zé)會(huì)所的日常運(yùn)營(yíng)管理工作，制定并執(zhí)行經(jīng)營(yíng)計(jì)劃，確保會(huì)所高效運(yùn)轉(zhuǎn)； 2、監(jiān)督會(huì)所服務(wù)質(zhì)量，優(yōu)化服務(wù)流程，提升客戶滿意度，維護(hù)良好的客戶關(guān)系； 3、負(fù)責(zé)會(huì)所團(tuán)隊(duì)管理，包括員工招聘、培訓(xùn)、績(jī)效考核及日常工作的協(xié)調(diào)與監(jiān)督； 4、制定并執(zhí)行營(yíng)銷策略，拓展客戶資源，提升會(huì)所的市場(chǎng)占有率和品牌影響力； 5、控制會(huì)所運(yùn)營(yíng)成本，合理調(diào)配資源，確保經(jīng)營(yíng)目標(biāo)的達(dá)成。 【崗位要求】 1、具備較強(qiáng)的管理能力和團(tuán)隊(duì)協(xié)作精神，能夠帶領(lǐng)團(tuán)隊(duì)完成經(jīng)營(yíng)目標(biāo)； 2、優(yōu)秀的溝通與協(xié)調(diào)能力，能夠妥善處理客戶關(guān)系及員工關(guān)系； 3、對(duì)服務(wù)行業(yè)有深刻理解，熟悉會(huì)所或高端服務(wù)場(chǎng)所的運(yùn)營(yíng)模式； 4、具備市場(chǎng)敏感度，能夠制定并執(zhí)行有效的營(yíng)銷策略； 5、工作細(xì)致認(rèn)真，責(zé)任心強(qiáng)，能夠承受較大的工作壓力； 6、35歲以下，形象佳，有相關(guān)行業(yè)經(jīng)驗(yàn)者優(yōu)先。

Pre-opening project in Yangtze River Delta 長(zhǎng)三角地區(qū)籌備酒店項(xiàng)目預(yù)備人才 Food & Beverage background is preferred Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel. Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas. Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and?inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality. Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.????? Luxury Hospitality segment experience will be preferred. 2.? ? ? 3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.????? Ability to understand a variety of industrial issues and develop strategic business plans. 5.????? Problem solving ability on both operational and/or strategic areas. 6.????? Strong interpersonal skills & leadership. 7.????? Fluent written & spoken English. 8.? ? ? Pre-opening experience is preferred.