1、Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
根據(jù)在銷售策略中既定目標(biāo),向新的、現(xiàn)有的、潛在客戶進(jìn)行銷售,并與其談判商定最適合的價(jià)格以爭(zhēng)取最大的利潤(rùn)。
2、Provides direction on, and conducts market research and analysis.
指導(dǎo)和進(jìn)行市場(chǎng)調(diào)研和分析。
3、Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business.
根據(jù)酒店的營(yíng)業(yè)需要,與業(yè)務(wù)聯(lián)系人、會(huì)務(wù)策劃者、游客和會(huì)展局、旅行社、旅游運(yùn)營(yíng)商、航空公司、公司客戶、政府部門和其它客人發(fā)展并保持聯(lián)系。
4、Plans and manages sales calls according to Account Management procedures adhering with Accorhotel standards on an annual, monthly, weekly and daily basis.
以雅高酒店的標(biāo)準(zhǔn)通過(guò)客戶管理程序規(guī)劃和管理年度、月度、每周和每日銷售拜訪
5、Handles all enquiries and leads from potential clients which involves meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
處理所有潛在客戶的咨詢,包括會(huì)議、實(shí)地考察、娛樂(lè)項(xiàng)目、談判和撰寫合同,并參加推廣活動(dòng)和酒店組織的活動(dòng)。
6、Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
參加由現(xiàn)有的或新的潛在客戶的銷售活動(dòng),通過(guò)電話拜訪和參加酒店的商業(yè)活動(dòng)并跟進(jìn)。
7、Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
與現(xiàn)有的客戶保持良好的關(guān)系并征求所有現(xiàn)有的個(gè)人、團(tuán)隊(duì),會(huì)議每天晚上需要的房間數(shù),以達(dá)到酒店的銷售目標(biāo)。
8、Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Accorhotel Hotel standards and in order to meet guest satisfaction.
根據(jù)雅高酒店集團(tuán)的標(biāo)準(zhǔn),組織重要客戶的到訪,歡送和提供給予他們?nèi)胱∑陂g的任何幫助,以達(dá)到客戶的滿意。
9、Plans, coordinates and supervises with the help of various departments that clients' specific requirements are adhered to ensure their satisfaction.
在各部門的協(xié)助下計(jì)劃,協(xié)調(diào)與監(jiān)督以確??蛻舻奶厥庖蟮玫綆椭?,確保客戶的滿意。
10、Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
保持與客戶之前的雙向溝通,確??蛻艏皶r(shí)了解酒店的最新發(fā)展情況,并及時(shí)了解公司變化、市場(chǎng)事件、市場(chǎng)趨勢(shì)、客戶對(duì)于酒店及競(jìng)爭(zhēng)對(duì)手活動(dòng)的反饋。