崗位職責(zé):
1. 熟悉所有的香格里拉酒店的政策和程序
To be familiar with all Shangri-La’s hotel policies and procedures.
2. 根據(jù)本部門的整體市場戰(zhàn)略,制定負責(zé)市場的銷售計劃
According to the overall market strategy of the Department, prepare the sales plan in charge of the market.
3. 協(xié)助部門經(jīng)理做好市場客戶的建立和升級管理,保持客戶檔案完整
Assist the Department Manager to do the establishment and upgrade management of the customer in the market, and keep the customer file intact.
4. 協(xié)助執(zhí)行酒店的銷售策略(目標(biāo)、策略和行動),以達到并超過客房、餐飲和所有其他收入部門的預(yù)期收入
To assist in the implementation of the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue departments.
5. 掌握內(nèi)外部業(yè)務(wù)動態(tài),零售市場動態(tài),組織銷售人員參觀,審核銷售代表參觀計劃及參觀記錄
Master the dynamics of internal and external business, the retail market, organize sales staff to visit, review the sales representative's visit plan and visit records.
6.計劃并執(zhí)行銷售出差任務(wù),并向會議銷售總監(jiān)匯報應(yīng)覆蓋的新的潛在市場區(qū)域
Plans and executes sales trip to major market areas and reports to the Director of Convention Sales on new potential market areas that should be covered.
7. 分析市場變化,在市場銷售總監(jiān)/銷售總監(jiān)的指導(dǎo)下, 與銷售部門一起執(zhí)行新的程序來滿足市場的變化。即政治,經(jīng)濟和市場帶來的變化。
Analyses market changes and under the direction of the Director of Sales & Marketing / Director of Sales, implements programs with the sales department to meet these changes, ie. Changes brought about by political. Economic or competitive changes in the market place.
?8. 協(xié)助執(zhí)行有效的銷售系統(tǒng)和程序,確保所有集團會議和職能的有效執(zhí)行,并為酒店本地銷售工作提供高效率的服務(wù)
Assists in implementation of effective sales systems and procedures that ensure efficient execution of all group meetings and function and provides for the efficient functions of the hotel local sales efforts over all.
崗位要求?
1. 最低2年酒店行業(yè)同等職位的工作經(jīng)驗
Min. 2 years working experience in hospitality industry.? ?
2. 市場調(diào)研和預(yù)測能力, 能夠把握市場趨勢, 并分析全面、及時提出相應(yīng)的措施和合理的建議
Ability to market research and forecast, be able to grasp market trends, and analyze comprehensively and timely put forward releva