【崗位職責(zé)】
?Welcome and serve guest that walks into the outlet, adapting the serving style to the guest needs with intuitive but always culturally correct service.
歡迎和服務(wù)任何進(jìn)入餐廳的客人,根據(jù)客人需求為客提供個(gè)性化但是符合企業(yè)文化的正確服務(wù)。
?Use the Art of Service and be responsible for the whole guest journey in and beyond the restaurant and bar experience.
使用服務(wù)藝術(shù),并負(fù)責(zé)客人在餐廳和酒吧時(shí)和離店時(shí)的體驗(yàn)。
?Maintain a thorough knowledge of signature dishes on the menu and their preparation methods, beverage recipes and mixing procedures of traditional cocktails and non-alcoholic cocktails to provide the guests with an accurate recommendation.
通過了解菜單及其準(zhǔn)備方法、飲料配方以及傳統(tǒng)雞尾酒和非酒精雞尾酒的調(diào)配方法上,全面了解招牌菜,并為客人提供準(zhǔn)確的建議。
?Know how to courteously answer the phone both internal and external and use the general rules of phone etiquette.
了解如何禮貌地回答內(nèi)部和外部的電話,并使用電話禮節(jié)的通則。
?Demonstrate good knowledge of F&B POS System.
展示對(duì)餐飲 POS 系統(tǒng)的良好了解。
?Be responsible for table settings according to hotel standards and the restaurant concept.
根據(jù)酒店標(biāo)準(zhǔn)和餐廳概念負(fù)責(zé)擺臺(tái)。
?Check that all F&B equipment is clean, polished, and organized.
檢查所有餐飲設(shè)備是否干凈、拋光和有序安排。
?Maintain all standards of food and beverage hygiene.
維持所有餐飲衛(wèi)生標(biāo)準(zhǔn)。
?Handle all OS&E and equipment carefully and responsibly to keep damage and breakage to a minimum.
謹(jǐn)慎負(fù)責(zé)地處理所有運(yùn)營(yíng)設(shè)備設(shè)施,以最小化損壞和破損。
【崗位要求】
?Strong problem-solving ability.
有一定的應(yīng)變處理問題的能力。
?At least one-year relevant working experience in food and beverage department.
至少有1年的相關(guān)的餐飲部工作經(jīng)驗(yàn)。
?Good grooming.
任何時(shí)候保持良好的儀容儀表。
?Positive action.
積極的行動(dòng)力。
?Good communication skills.
良好的溝通能力。