1、確保酒店最基本的品牌標(biāo)準(zhǔn)都要被貫徹執(zhí)行。
Ensuresthat minimum brand standards have been implemented.
2、確保貫徹執(zhí)行所有凱悅餐飲寶典20條的標(biāo)準(zhǔn)。
Ensuresthat Food and Beverage Fundamental Top 20 are implemented.
3、對(duì)于客戶調(diào)查結(jié)果做出回應(yīng)并落實(shí)相應(yīng)的改善措施。
Respondsto the results of the Consumer Audit and ensures that the relevant changes areimplemented.
4、以支持和靈活的態(tài)度與其他經(jīng)理緊密合作,著眼于整個(gè)酒店的成功和酒店客人的滿意度。
Worksclosely with other Outlet Managers in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests.
5、確保餐飲部員工以支持和靈活的態(tài)度和“團(tuán)隊(duì)協(xié)作”的精神與其他部門合作。
Ensuresthat outlet associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”.
6、對(duì)菜單上的所有菜品和飲料有全面的知識(shí)和理解,并能推薦菜品和飲料的搭配及促銷。
Havea thorough knowledge and understanding of all food and beverage items in themenu and the ability to recommend Food and Beverage combinations and upsellalternatives.
7、確保餐廳的前、后線區(qū)域的潔凈有序。
Ensuresthat the outlet is kept clean and organised, both at the front as well as theback of house.
8、餐廳經(jīng)理、副經(jīng)理不在崗時(shí),就每日的準(zhǔn)備、服務(wù)和菜單給員工召開班前例會(huì)。
Inthe absence of Outlet Manager, Assistant Outlet Manager, conduct dailypre-shift briefings to associates on preparation, service and menu.
9、協(xié)助與廚房針對(duì)每日營(yíng)運(yùn)和質(zhì)量控制密切溝通。
Assistto liaise with the Kitchen and Beverage Department on daily operations andquality control if appropriate.
10、執(zhí)行收銀員的職能并負(fù)責(zé)POS收銀程序。
Performsthe function of cashier and responsible for POS cashiering procedure.
11、將現(xiàn)金余額和信用卡費(fèi)用和現(xiàn)金匯款放到前廳部保險(xiǎn)箱中。
Balancescash and credit card charges and remittance of cash to Front Office Safe.
12、對(duì)于特別宴會(huì)或大型活動(dòng)進(jìn)行必要的檢查。
Makesnecessary checks needed for specific events or functions.
13、作為親身實(shí)踐操作的主管人員,應(yīng)總是留在餐廳區(qū)域,尤其是繁忙時(shí)段。
Bea hands-on supervisor and be present at all times in the Outlet, especiallyduring busy periods.
14、協(xié)助監(jiān)督對(duì)所有運(yùn)營(yíng)設(shè)備和營(yíng)業(yè)用品的月度盤點(diǎn)。
Assistswith conducting monthly inventory checks on all operating equipment andsupplies.
15、根據(jù)順序,為客人點(diǎn)單并服務(wù)。
Take order and serve theguest according to the sequence.
16、銷售產(chǎn)品。
Up-sell product.
17、維持營(yíng)運(yùn)的供應(yīng)品和控制損壞量。
Maintain guest suppliesand control the cost.
18、在下班時(shí),確保飲料的存貨是正確的。
Ensure beverage stock inthe bar is correct.